Logicalbeauty Reviews 

193
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great products, service, prices and excellent delivery turnaround time. Always use Logical Beauty for Dermalogica products which I love! Wouldn’t use any other facial brands, have used Dermal... See more

Rated 5 out of 5 stars

I love Dermalogica MultivitaminPowerfirm - I've worn it under my eyes since I was in my 40s and I'm now 61. The days I don't wear it, I can tell because the wrinkles under my eyes are sharper and dr... See more

Rated 5 out of 5 stars

Delivery quick, very reasonably priced and no charge for tracked delivery. Ultra calming cleanser excellent product that I have been using for many years.

Rated 5 out of 5 stars

I bought the dermalogica multivitamin power firm eye cream. I have been using it for a few years and find it lovely to use. It was at a good price and was delivered in good packaging and in excellen... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Official Dermalogica Website delivering skincare directly to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(193)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices, free delivery, what's not to like? An excellent service.

September 20, 2021
Unprompted review
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Reply from Logicalbeauty

Thank you very much for reviewing our store.

Rated 5 out of 5 stars

A good buy

Ordered this product for my daughter she was pleased with the product arrived on time although the package was badly crushed by the postman pushing it through the letter box but it did not damage the product.

August 27, 2021
Unprompted review
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Reply from Logicalbeauty

We are so sorry that the box was crushed! Please message us and we can provide a little extra to say sorry with your next order.

Rated 5 out of 5 stars

Have been dealing with Logical Beauty…

Have been dealing with Logical Beauty for years they offer the best price. It is true that at times it takes rather a long time to arrive but it always does. I think it would be wise for them to look into what causes the delays. During the lockdown my order arrived by return . I had a £50 token for a facial with my last order which was great but would rather not have the little packets as I hate throwing them away but don’t use them!

August 16, 2021
Unprompted review
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Reply from Logicalbeauty

Thank you for your honest review. We have looked at our delivery timescales and have tried to improve this in the last quarter. We hope it is working better for you now.

Rated 4 out of 5 stars

Don't Leave It Till You're About To Run Out

Have used before and would probably use again. Competitive price for the Dermalogica product I buy. The item always seems to take a while to arrive and although I don't want to be a worry wart on both occasions I have had to email to make sure it's been despatched. On one of the times it hadn't so they sent out again and it arrived quickly with no fuss. Don't leave it till you're about to run out is all I can say but other than that, fine.

August 13, 2021
Unprompted review
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Reply from Logicalbeauty

Thank you for your honest review. We have looked at our delivery timescales and have tried to improve this in the last quarter. We hope it is working better for you now.

Rated 5 out of 5 stars

I have been buying Dermalogica from…

I have been buying Dermalogica from Logical Beauty for a few years now. They are the only place I would shop for these products. Their customer service is outstanding too. I won't buy Dermalogica from anywhere else. Very happy with every purchase. Thank you Logical Beauty

July 14, 2021
Unprompted review
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Reply from Logicalbeauty

Thank you for your lovely review, it is appreciated.

Rated 5 out of 5 stars

Lovely surprise package!

I ordered two Dermalogica products at a good price for my wife. Items arrived within a week along with two surprise products! My wife is really pleased she’s found this site

June 18, 2021
Unprompted review
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Reply from Logicalbeauty

Thank you for your lovely review. We are glad your wife and yourself were pleased :)

Rated 1 out of 5 stars

Just awful!

Ordered £100 worth of products on 23 may. Still not arrived. I emailed to ask where it was to be told still in their depot! Someone was meant to contact me to update on the dispatch status and no contact since.
Absolutely disgraceful customer service. Will never order from this company again!

18th June- my emails have all been ignored and I have had to escalate this claim to PayPal resolution. Do not use this company!!

June 3, 2021
Unprompted review
Rated 1 out of 5 stars

Damaged product and limited response from the company

Similar to another recent post I ordered a dermalogica product, on arrival it was unsealed, the lid was unscrewed and the product had leaked. I was promised a new product and that a returns envelope would be provided, I was told it would be put in the post the following day. Several weeks later this has not arrived and I have had no response from two follow up emails I have sent over the past two weeks.

Update: This has now been resolved by the company

May 1, 2021
Unprompted review
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Reply from Logicalbeauty

Hi Amy, I am glad that we resolved this and you have now received your replacement. Thank you for updating your review.

Rated 5 out of 5 stars

Awesome Dermalogica website

Awesome Dermalogica website. Never fail to deliver on good time with loads of samples. Thank you. Customer service enquiries are always answered and very helpful. I think the last reviewer is a troll as have been buying for years and had lovely conversations with them and been given the best advice.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

My go to for Dermalogica!

I have used logical beauty several times over the last year after finding them at the end of 2019.. they dispatch quickly, delivery can take a few days but that is out of their hands.. the customer service is excellent and very responsive!.. I use them also for their very competitive prices and it’s always fab to receive a little sample extra in your parcel!..My go to place for all of my Dermalogica purchases!

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service and great advice!! Rob was amazing and really took the time to think about my needs. Very good times on product arrival considering we’re in a pandemic. Great prices and will be using again. Thank you!

February 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant prices.

I order most my skin care products from Logical beauty as they offer the best prices. The orders are always well packaged & arrive really quickly with an added bonus of free samples. I would happily recommend them.

February 4, 2021
Unprompted review

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