London Rewires LTD Reviews 

131
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I had Joel install the fusebox five years ago and it was time for me to get another EICR. After the electrician not showing up at the agreed time twice, Joel came to survey himself. I paid £300 in adv... See more

Rated 4 out of 5 stars

Joel and his team have carried out a series of electrical safety tests for our apartments. Everything went smoothly and the reports and recommendations were clear to follow. The estimates were fai... See more

Rated 1 out of 5 stars

Having had London Rewires come to my property to do a an EICR certificate last year I asked them to come back to carry out update works to my electrics at the end of May. After communicating with Mona... See more

Rated 5 out of 5 stars

Joel came to sort an emergency with our meter box on a Sunday evening having not worked with us before. He arrived very quickly, explained exactly what needed to be done and carried out the work in a... See more

Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

London Rewires are your rewiring and electrical safety (EICR) specialists, covering all London postcodes with exceptionally fast response times. We offer same day EICR'S and call outs.


Contact info

2.8

Average

TrustScore 3 out of 5

131 reviews

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2.8

All reviews

(131)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job - thank you

Brilliant job - thank you. Reliable, thorough and tidy onsite and friendly knowledgeable team. Second job I have used London Rewires for and I will definitely book them again.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

Joel Brown is exceptionally competent

Joel Brown is exceptionally competent, helpful and goes above and beyond, every time. I am sure I’ll be using him every time there is a need, from the complete rewire he recently did to any job he’s willing to take on

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Flat electric rewriting.

Jo has attended my flat and he is a well mannered person. Give me some valuable advice concerning my electrics.
He and his team solved all the problems within the given time at a great price.
Well please with his work and he deserves a 5star feedback.

April 6, 2021
Unprompted review
Rated 1 out of 5 stars

Evidently overcharged

We had a very bad experience with London Rewires.

After contracting them to do an electrical survey in Nov 2019 prior to purchasing our house, which went perfectly smoothly, we needed to have an RCB consumer unit installed in our 3-bedroom house in Feb 2020.

We were less than impressed when we discovered 3 months after that was completed that Joel had charged us three or perhaps even four times market rate. We later learned this ordinarily costs £400-£600 depending on complexity of the job, whereas London Rewires charged us £1,722.

When questioned, Joel explained that different electricians charge "different rates" and declined the suggestion of partial refund.

Perhaps it was naïve of us to blindly trust London Rewires without having shopped around before agreeing to go ahead with them, but it seems hard not to come to the conclusion that London Rewires sought to take advantage of us as first-time buyers, who had trusted its professional expertise in good faith.

Unless you have fairly advanced electrical knowledge, recommend steering clear of this company - or at the very least check out any quotations they provide you against the going market rate in case they decide to overcharge you too!

*** A couple of edits to address Joel's response ***

- It was not 2.5 years ago, but 14 months (Feb 2020; original post now edited). It has taken that long, from our perspective, to resolve the matter and complete subsequent unconnected works, hence me only now writing this review.

- The NICEIC eventually signed off only on quality and completion of work by London Rewires. They refrain from passing any advice on price and financial matters. That said, their initial tone of voice was interesting to observe.

- No unqualified electricians gave us any advice. All seven electricians who quoted us between £400-600 for the work for which Joel charged us £1,722 were NICEIC-approved electricians. A simple Google of "how much should installation of RCB consumer unit cost" indicates that range is perfectly reasonable, dependent on complexity of the job.

- Trust the below at your peril.

April 5, 2021
Unprompted review
London Rewires LTD logo

Reply from London Rewires LTD

Hi Thom, thank you for leaving your feedback. I’m Joel Brown here, the owner and MD of London Rewires. We’re ordinary known for our exemplary customer experience and competitive prices here which is why I truly apologise for your experience with us.

Although, as this incident happened over 2 and a half years ago and involved the NICEIC (regulatory electrical standards body) having to authenticate our work for you, this matter has been resolved.

With regards to pricing, unfortunately you have had non qualified electricians giving you poor advice, which both myself and the NICEIC have confirmed with you.

Once again, thank you for your time in leaving your experience here, we take all our reviews very seriously and have taken the necessary learnings from this case too.

Kind regards,
Joel

Rated 5 out of 5 stars

Highly Recommended

Used London-Rewires for the first time to do an EICR test in my flat. Joel attended and everything went smoothly. We did have to address one issue on the electrical panel switchboard but this was done very efficiently and competitively. Seamless service and highly recommended!

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with the work we…

Really happy with the work we requested.. The guy was very polite and very professional.. Price was reasonable for all the work.. Would definitely recommend London Rewires x

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

I called these guys and was pleased…

I called these guys and was pleased straight away with the friendly professional manner my query was heard and advised with. They came out at the first available slot and gave me a sound honest service. Would definitely use this company again and have recommended to friends already.

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great job!!

I had a problem with my lightning in my house and the team were actually very helpfull, polite and efficient.
Absolute professionals, I would recommend them definetly!!

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Electrical Certificate

Needed to get an electrical certificate for my property. Professional and excellent service, Dylan (the electrician) needed to return to install an earth wire for the mains pipes that had to be fed through the bathroom. he managed to do this by passing over the bathroom through the suspended ceiling meaning he didn't have to drill through where the sink is and didn't damage the tiles or create unnecessary holes in the wall/sink cabinet etc. Good job all round!

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

I required an electrical certificate…

I required an electrical certificate completing quickly. I was able to book this in very promptly and the electrical technician turned up when they said were going to.
Following the inspection I needed some further work completed. I had several queries regarding this, which were answered promptly and a competitive rate was charged for the work I needed doing. I would recommend London Rewires and would use them again.

February 1, 2021
Unprompted review

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