London Serviced Apartments Ltd Reviews 

149
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My husband, daughter, son-in law and their three sons stayed at #1 Mansions at Earls Court. We had a beautiful four bedroom, three bath flat. The flat was huge and filled with wonderful antiques as... See more

Company replied

Rated 4 out of 5 stars

We stayed in a 2 bed flat in West Hampstead. Very modern apartment, well equipped (even though limited dishes: forks, plates etc...), comfortable beds... We really enjoyed our stay. The only negative... See more

Rated 4 out of 5 stars

Apartment as advertised, an older building with large rooms and big windows that opened. Kitchen and bathrooms well appointed. A couple of minor problems (kettle not working and internet down for a da... See more

Rated 5 out of 5 stars

Yes ..recently remodelled...3 levels..nice feel to the apartment.Entrance access is awkward a bit but location is superb and all services work .Guest Services response was quick.Digital lock set is p... See more

Company details

  1. Serviced Accommodation
  2. Group Accommodation
  3. Holiday Apartment Rental
  4. Pet-Friendly Accommodation
  5. Self-Catering Accommodation
  6. Travel Agency

Written by the company

London Serviced Apartments Limited, which operates and owns and operates the website www.londonservicedapartments.co.uk; is a registered Private Limited Company in England & Wales and subject to English Law. Incorporated on 15 Jan 1999, Company No. 03696103, and trading solely as a booking agency working directly with clients, we do not market or manage any properties on Booking.com. We are not responsible for any Booking.com property listings or listings with a similar name and are not a property management or apartment operating company.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

149 reviews

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4.6

All reviews

(149)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Location and Service

We booked this apartment for a New Year celebration trip.
We arrived before check in time of 3pm, but were welcomed and offered complimentary tea, coffee etc in the comfortable lounge area.
The apartment itself was very clean and well presented. It's location near to Trafalgar Square was ideal for anyone wishing to visit any areas of Central London.
I discovered that I had left a valuable bracelet in my apartment. Following an email the company promptly retrieved this and posted it to me within 2 days. Fantastic, reliable and trustworthy service. Thank you

January 7, 2018
Unprompted review
Rated 5 out of 5 stars

Yes ..recently remodelled...3 …

Yes ..recently remodelled...3 levels..nice feel to the apartment.Entrance access is awkward a bit but location is superb and all services work .Guest Services response was quick.Digital lock set is practical. great kitchen and accessories.Towels are nice n clean..
Zain

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

LBS Victoria

Was at the LBS Victoria for a month. The place is best suited for a single person. I had a couple of power outages. The service was prompt. Definitely would recommend the place to my friends.

December 28, 2017
Unprompted review
Rated 2 out of 5 stars

Booking

Booking - The booking staff was not cooperative and even though we had requested an early checking and the apartment was available for early check-in (confirmed by maintenance staff) they didn't even inform the maintenance staff. Just shows lack of empathy to the customer.
Apartment - Very good location. The apartment was spacious. No lifts and hence not good if you have lots of luggage or kids. The apartment seems very old and wasn't well lighted with very basic furnishings.
The kitchen appliances were very dated and the floor creaked and was coming off from corners.

December 23, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had the good fortune to find London Serviced Apartments when I needed some flexible accommodation. Although I made my initial enquiry on a Sunday, I had a response the same day and within a few days they had sorted out an apartment exactly to my requirements. In particular a big thanks must go out to Marcel who I have been in contact with on a couple of occasions - in each case he has been prompt, courteous, and extremely efficient, I would have no hesitation in recommending this company whatsoever.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient at making the reservation, kept in touch during the stay. Have already recommended them to a work colleague.

November 26, 2017
Unprompted review
Rated 3 out of 5 stars

Good location and apartment. Check in needs improvement

Booking the apartment was easy and painless. The apartment was good size and clean. They provided at a charge a crib for my child which was good.
The location is great, just a couple minutes from the subway.
A couple of negatives: check in is too late. When i arrived it was very cold and early so I called to know if I could at least leave the bags in the building (there's no place for luggage storage). Also inquired that I would pay an extra day to check in immediately if the apartment was empty, the responsible couldn't answer my question until 11am when she would get to the office. I waited and called at 11am when I was told I could walk-in (paying half a day) at 1pm. To my surprise the apartment was empty all the time and even entering at 11am would have made a huge difference from carrying luggage and walking with a baby in a 7 Celsius temperature.
Another improvement I would suggest is TV and internet. While there's a TV, the antenna is terrible and many many channels don't work. Internet is spotty, having times where it doesn't work at all.

November 26, 2017
Unprompted review
Rated 4 out of 5 stars

Very pleasant option for central London stay

The booking process was very easy with all my questions quickly answered. The self-service check-in worked very smoothly. The apartment was compact but with everything that was needed. The location was perfect. The only glitch was less than ample hot water 2 of the mornings.

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Go Native

Very nice apartment, comfortable and very calm. Appreciated the fact that a reception staff was in the building which permitted us to leave luggages during our early arrival and the late departure.

October 29, 2017
Unprompted review
Rated 5 out of 5 stars

Customer Service at its best.

From the moment I contacted London Serviced Apartmemts Ltd I felt as though I was their only customer. Their customer service is 2nd to none. Nicole helped me along the process and nothing was too much of an effort for her. The actual apartment was fantastic. Location, main building was very pleasant, the apartment was fit for a Princess. Beautifully decorated in the most tasteful way. Every facility was taken care of, from kitchen appliances to designer cushions to luxurious bedding.
Even the price was shockingly reasonable.
I cannot wait to use their services again and without a doubt recommend anyone to use them.

October 16, 2017
Unprompted review

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