Frustrating that my main part of the Order placed ended up being out of stock (Clinique promotional Gift Set). I then contacted Lookagain via online chat and was told that the above complaint would b... See more
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See what reviewers are saying
Been with lookagain for many years it's good quality and value good range of brands BUT like others miss yearly delivery pass. I definitely don't order as much because delivery is expensive. You... See more
I'm sorry - but this is absolutely ridiculous. I placed two small orders for 5 items in total. Every single item in the damn order is coming as a separate package. 5 packages, 5 different days -... See more
I would have given 5 stars, however, the delivery company (Evri) is awful. It is a very simple and quick process to shop with Look again, stock availability , offers, check out options are all great.... See more
Company details
Information provided by various external sources
Look Again offers you the latest looks at affordable prices. With fashion for her, him and the kids, as well as our extensive homes collection, we're your one-stop style shop. With our exclusive designs, you can stay one step ahead of the high street and your friends, plus you can be one of the first to step out in those key pieces with our Next Day Delivery service. And, even better, there's no worrying about affording it all. Our flexible payment terms mean you have up to 50 weeks to spread the cost, perfect for those big occasions like Christmas and birthdays.
Contact info
United States
- www.lookagain.co.uk
3.8
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very poor again
Very poor again, I shall not be using this retailer again. The order took five weeks to arrive due to incompetence in the address labelling. The product was filthy and the packing hanging off. The machine broke down after about six weeks and the retailer was not helpful.
December 16, 2024
Unprompted review
Very easy to use.
December 13, 2024
Unprompted review
Really gone off
Used to really like both Kaleidoscope and Look Again but over the last few months they have become a lot less efficient. The items are not as high a standard anymore. More and more they are eroding what was good about them. It seems since Freemans have
been visibly involved the standard has dropped. The latest is the annual delivery has been withdrawn, until I pointed out that I had paid, in good faith for a year and still had until next spring to run. A good enough reason to deal with other companies in the future after years of dealing with Look Again and their sister companies.
December 1, 2024
Unprompted review
Order delivered on time.very good…
Order delivered on time.very good service.
December 7, 2024
Unprompted review
have always been completely satisfied with the orderingAlways satisfied with the ordering process, the delivery and the quality of the goods
I have used Look Agsin for some time now and have always been completely satisfied with the ordering process, the delivery and the quality of the goods. If I have needed to return an item (rarely) returns are easy and quick. Thank you.
November 22, 2024
Unprompted review
Great selection & an easy to use app
Great selection & an easy to use app. Value for money products. Fast delivery.
November 26, 2024
Unprompted review
Very happy
Everything was easy to do delivery was quick I'm very happy would recommend
November 29, 2024
Unprompted review
I love shopping on lookagain fast…
I love shopping on lookagain fast reliable shopping experience they keep a massive amount of stock buying is easy and most
Of the time my items come early as well 10 out 10 for lookagain
November 28, 2024
Unprompted review
Was ok delivery driver phoned me and…
Was ok delivery driver phoned me and gave me an update on the time of delivery and was spot on box was a bit tatty but secure and contained all the pieces.
November 25, 2024
Unprompted review
Seriously disappointed
I ordered a geobook laptop deal in pink that came with a laptop bag and a set of pink headphones and received a green geobook with Minecraft stickers and no headphones or laptop so annoyed. Useless completely
November 20, 2024
Unprompted review
Hassle free shopping and items…
Hassle free shopping and items delivered on time
November 19, 2024
Unprompted review
I ordered a pack of 2 bras and got sent…
I ordered a pack of 2 bras and got sent a black top which wasnt even my size i have sent this back and i hope my bras have been re-ordered like i ask and 1 lot have been taken if my account
November 15, 2024
Unprompted review
I'm sorry
I'm sorry - but this is absolutely ridiculous.
I placed two small orders for 5 items in total.
Every single item in the damn order is coming as a separate package.
5 packages, 5 different days - and the delivery date keeps changing for each of them.
No wonder mail order catalogues are a thing of the past.
Good luck getting more orders from me, what a joke.
November 18, 2024
Unprompted review
Quick delivery
Quick delivery, true to size fit in clothes , love the many clothes brands that Lookagain have .
November 14, 2024
Unprompted review
Fantastic service
It's so easy to order and came quick. Well done! 👍👍. Made up with my purchases. Will get back again soon.
November 12, 2024
Unprompted review
Great selection of goods
Great selection of goods. Easy to order. Value for money and quick delivery
November 9, 2024
Unprompted review
Very happy with looking again
Very happy with looking again , always delivered on time prices aren't too bad either.
November 11, 2024
Unprompted review
I am very happy with my order
I am very happy with my order. It's so easy to return your package. I always receive my delivery's on time. Another happy customer.
November 6, 2024
Unprompted review
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