Lookers Reviews 

As always great team at lookers Stockport seat.friendly polite highly recommended to purchase a vehicle or book a service here 5star.

Absolute joke of a dealership. Rude, unhelpful, dismissive staff who are not interested at all. The vehicle was disabled tax class and I was not notified of. The vehicle was not registered in my name on the VW used warranty system, they left OBD errors on the vehicle. Chunks out of the tires. The 'in lieu' tyre inflation kit is out of date and I have been advised to not use this. There's intermittent faults with the air conditioning and heated seats. Impossible that they did their whatever point check. The branch needs investigating. It took nearly a week AFTER payment for the vehicle to even begin being dispatched. I have just had to pay out for vehicle diagnostics because there is faults with the vehicle. Absolutely disgraceful. Especially when the vehicle was 25k+ DO NOT purchase a vehicle from here. Even if the vehicle is in okay condition and by some miracle the staff at lookers blackburn actually did their job properly you will still get treated like dirt. I haven't even had the car for two weeks yet. No interest in trying to help out. They didn't even have interest whilst the deal was being closed. AVOID AT ALL COSTS.

Great experience buying our new car, Kai looked after us and was brilliant throughout the whole process.

Great service from, Anthony, Charlotte and Raffy all the team where great to deal with excellent communication all the way through.

I recently part-exchanged my car for a new one and, although there have been a few wrinkles to iron-out, I'm pleased to say that Mercedes Tonbridge have looked after me and kept me updated throughout. Special thanks to Louise-Marie Gawor in Sales, Josh, Ben, and Reece in Service, James and Debi in Parts and, last but not least, Matt Hardy. It continues to be a pleasure to visit!

Very Friendly and Polite , keep you well informed and understand if you have a fault ! Excellent

Paul was great. He was very friendly, explained everything, was very thorough and professional. Staff were welcoming. I love my car! Thank you!

Lookers VW service Centre Wimbledon always provide exceptional customer service. All the team are courteous and always go above and beyond to assist. I have been a customer for a number of years and cannot recommend them highly enough.

Fantastic service from Mr Paul Riding. He provided me with 1st class service from walking into the showroom until picking up my vehicle. A totally professional service

I can highly recommend Charles Hurst Toyota Belfast. The Sales Team are very knowledgeable and helpful. In particular, Debbie McCallen who guided me through the sales process and kept me updated throughout.

Wouldn’t go anywhere else for my car, great service, staff are friendly and knowledgeable not pushy and listen to your requirements.

Absolutely excellent, kept me updated throughout the day. Friendly staff helpful and anything asked was not too much trouble

I have a problem with my electric Kia car. I called them up as the dealership to get it fixed and they gave me an appointment 2 weeks in the future. As the car would not drive I arranged a tow which cost me £200 less than 24hours latter they emailed me and told me that my appointment was cancelled and the next available 1 was in 3 months. I am £200 out of pocket plus a full day off work trying to arrange an appointment in the first place. Avoid like the plague

I was wary about looking at another Ford after a disappointing experience previously at a different dealership. Harry is such a personable guy and made me feel at ease about my purchase from start to finish. He took time to explain everything and showed a lot of patience with my disabled son. Brilliant, thank you

Excellent support and knowledge of the car from Steven at Lookers Silverlink. His customer service was excellent and would recommend. Totally felt at ease when upgrading my car. Thanks again!

Fantastic service from Danny Batchelor at the Chelmsford branch, super helpful, great guy, thank you

Great team. Excellent customer service

The reason it wasn't 5 stars is because I was asked if I wanted the car washing and said yes and the car wasn't washed. Also it was brought in because the start stop was not cutting out the engine when the car was stationary. I was told that this was because I had the heating set to LO (it is hot weather) and if I increased it the engine would stop. This was true but I didn't get a satisfactory explanation why it does this. If the Air Con was on then I would understand why the engine would keep running if the interior was not cool enough, but by leaving the engine running without the Air Con on wasn't going to make the interior any colder so why doesn't the engine stop. I still think it is due to low battery voltage but they don't want to replace it until the warranty runs out so that I have to pay for it!

Our first VW car.
Jack had everything sorted ready for our arrival.
After the paperwork was done Jack took us to the car.
Jack talked us through various top tips.
We got into the car and Jack did a demonstration. We thought the car parked itself but were very suprised that it not only parked itself but found a space to park in.
Jack asked if we wanted him to demonstrate anything else.
Jack also told us if we needed any further help not to hesitate to call him.
Jack asked if we had any other questions

Absolutely delighted with my new car. Sincerest thanks to David Struthers for his support and advice to ensure I selected the correct model to suit my needs. I am extremely appreciative of his patience and guidance in helping me feel comfortable and at ease before driving away from Audi