I ordered a vacuum cleaner from them, which was supposed to arrive in 7 days, but never did, so I contacted them. They replied quite quickly to ask for the order number (which I forgot to include in... See more
Lords of Notting Hll
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See what reviewers are saying
I placed an order for Hills Rotary Washing Line on 19th of December 2014. No indication on website of seasonal delay. 12 days later, 30.12.14, I am still waiting for goods. Yesterday I received a r... See more
Lords of Notting Hill supplied my order - the first I have made with them - in double-quick time. Their service was efficient, swift and first rate. Their packing and packaging were excellent - each o... See more
My first time using Lords of Notting Hill and I'll be sure to do so again. The ironing board in question was cheaper than anywhere else online; when I rang with a question I had an incredibly courteou... See more
Company details
Contact info
119/121 Westbourne Grove, W2 4UP, London
- 0207 060 5111
- customerservices@lordsathome.com
- www.lordsofnottinghill.co.uk
Great service, poor courier
Right products available, excellent phone service from Ryan, competitive price, no hidden extras. BUT courier Skynet damaged one package and did not say anything but just waited for me to work it out, so lost several days as i wanted the paint quickly. Still not arrived.
A good product delivered speedily
The web site was easy to use. The staff were friendly and helpful when I phones to increase my order and everything arrived withing two working days. Thank you
great company
Goods delivered next day no problems would use again in the future.
Excellent in every way
Paint arrived in 48 hours in a colour I just couldn't find anywhere else online. Great service.
Disappointed with the delivery side of the purchase.
I purchased the item and paid for the next working day delivery at £5.95 and was expecting the item on the 11/06/15. When I had not received the item I used the tracking number and visited the skynet delivery site, to my dismay it stated that the item had been delivered on the 11th and was signed for by a person who was not me? This is when I placed 5 phone calls into skynet as they kept on disconnecting my call, after 50 minutes got through to a person who stated it had been delivered. I then explained that I was out all day and that it must have been delivered to the wrong address and I did not recognise the name of the person who signed for it, I then asked could the gps be checked. I was told that they would liaise with lords of notting hill and not to worry they would call me back, guess what no call back. Three phone calls to notting hill (staff very polite and helpful) told that it had been delivered to wrong address and it would be with me the next day (15/06/15). Disappointment again the 15th came and went no parcel, called skynet again (6) and they confirmed would be with me on 18/06/15. Overal paid for next day delivery and it will be 7 days when I receive it (hopefully) that's without all the phone calls and pestering my neighbours to see if they had taken the parcel in! Nightmare!!!!
Great price and service. Recommended!
Very good quality cutlery and a keen price. What's not to like?
great value and service
shopped around for some kitchen items. Lords was the best price, it was easy to order and delivered speedily and wrapped considerately.
Superfast delivery
Products of excellent quality were delivered next day.
an excellent service
review website devastatingly slow.
goods well packed and safely delivered by Royal Mail
Mapei ultracolour
Extremely happy with this service. Best price & super quick delivery. Wll use again no doubt 🐺
Excellent shopping experience
The site is well designed and the service was as good as it gets. Initial contact query was answered quickly and the subsequent purchase was simplicity itself. Delivery was very fast and the price was very competitive.
I would certainly use Lords again.
Fantastic Service
I received my order on time and packaged well.
I contacted their after sales, through no fault of theirs and received help and return calls with all I needed.
Well done and many thanks to sales and after sales.
Very goods value. once website offer clarified.
Generally very good value and speedy delivery. On one order for sealant however, I found the website did not show the offer price of £3.95 for carriage but added two pounds more, until I queried by phone.. Then I found no carriage charge at al! was quoted on my web invoice!
Good experience
Stocked paint unavailable elsewhere and shipped it to me quickly and securely. Would use again.
CT1 Order
All very efficient, ordered by phone at 1pm received next day at 11am via first class post.
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