Lothian Domestics Ltd Reviews 1,180

Fantastic service and great price ,would not use any body else.5 star .Fast and efficient

Lothian domestics Ltd came out for a repair of some kitchen equipment in our home. They came quickly, very good communications, came on time as arranged and completed the repair. Excellent service.

Scott diagnosed the problems with my Neff built in oven I was then given cost for repair by the company. The whole process for proceeding was so easy online and I did appreciate the level of communication from Lothian Domestics thereafter.
Scott’s attributes of professionalism, politeness, punctuality and great knowledge imbued confidence for me the consumer.
This young man is a credit to the company.

Absolutely brilliant customer service from start too finish

Easy to arrange an appointment and I was sent text reminders and offered cancellations. The engineer Steven was very helpful and sorted the problem very quickly. Happy with the service

Really pleased with the service provided. Engineer arrived, confirmed problem (which he had obviously anticipated from my description), and fixed within about 20 - 25 minutes. Will use again.

Engineer was very courteous and knowledgeable. Communication was great throughout.

Scott our engineer was friendly, professional and extremely knowledgeable. He detected the problem with my Samsung washing machine within minutes and took the time to ensure my machine was back up and running effectively and efficiently. Highly recommend this company.

Same day visit, with advanced notice of 2 hour slot, and notification 15 mins before arrival. Quickly diagnosed the problem, fixed it and tested the machine. Very happy to recommend.

Excellent service quick and efficient

Superb from start to finish. Clear pricing structure. Scott the engineer arrived prompt and was very pleasant. Would definitely use again and recommend.

This is the 2nd time I've used Lothian Domestics to fix my washing machine, separate issues. They are prompt and keep you in the loop as to when they'll arrive. Paul, diagnosed the issue straight away and repaired it there and then. He saved me £100's on a new washing machine. There prices are very competitive, I was amazed at how little it cost, £116 for visit, diagnosis and fitting new washing machine brushes. I thoroughly recommend this company with a 5 star rating and won't hesitate to use them again in the near future.

Superb from start to finish. Clear pricing structure, would definitely recommend

Steven did a fantastic job. He diagnosed the issue fast, had the right parts, and repaired my washing machine the same day. Very polite and efficient.

Great service, very quick and do a very good job. Very friendly and polite engineers

Once you have booked an appointment, they keep you updated with the estimated arrival time. Also, you get sent a link to see exactly where your engineer is. Stephen was very polite, listened to my issue and fixed the microwave no problem. Overall great service!

Once I'd jumped through Samsung's hoops, dealing with this company was quick, simple and easy. Immediately got an appointment within the week and then was notified that a cancellation meant I could bring it forward, which I did. Less time without the washing machine was very much appreciated. Steven, the engineer who came out to see me was polite, efficient and personable. He sorted everything out quickly. Excellent experience all round. Would recommend.

Scott arrived exactly when he said he would; he was civil, informative and very efficient. The matter was dealt with in very little time and I received advice on how to avoid a recurrence.

Knowledgeable technician who explained everything.

My repairs were carried out swiftly and efficiently. It was helpful that the engineer had the correct parts with him at the time of the visit to repair my machine. A pre-visit phone call during which the engineer diagnosed the most likely fault assisted in this process. All in all I am very happy with the work that was carried out and my tumble dryer is now performing exactly as it should again.