Lottoland Australia Reviews 1,086

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

this company take so long to do anything they need to take there finger out there arsssse , joke over christmas make me wait 6 days for payment still not in do not use this crap lot,whats that song i... See more

Rated 1 out of 5 stars

Now while purchasing lotto tickets, bank name comes kotak, icici, where there is no account myself. Other comes upi id, by such I purchase, amount goes to safexpay, payu. So west of our money. I have... See more

Rated 1 out of 5 stars

Lottoland is a fraud because I tried to contact their customer care via email and still waiting for their response. However, when I spoke to some agents of lottosmile or the lotter they instantly res... See more

Rated 5 out of 5 stars

The best fives star If you fellow they rule there is no problem at all with payment people that have problems are people who are not doing something right with Lottoland terns of use and LottoLand... See more

Company details

  1. Online Casino or Bookmaker

About Lottoland Australia

Written by the company

Lottoland is a global leader in online betting and hold an online sports betting license issued by the Northern Territory of Australia under the Racing and Betting Act 1983 (NT) to accept wagers via the website at www.lottoland.com.au.

Australian residents (excluding South Australia) can bet on any Jackpot offered on Lottoland.com.au.

Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would give them no stars if possible

I would give them no stars if possible

I had a win of over 1000 dollars and tried to cashout. I was told it would be in in 3 days I checked my bank account and still nothing.

I then to my surprise noticed that the funds were back in my Lottoland account and I was not told anything about this. I then asked online help (which are as useless as tits on a bull) what happend they said that the bank didnt accept my deposit from them but I have had payouts go through in the past but not for over $1000.

I called my bank and there were no deposits from lottoland. I contacted the live help again and they said I needed to verify my account again which I did over 4 months ago with no explanation why.

After trying to log in this morning they have blocked my account and I m unble to get the money.

I have emailed customer service heaps of times with no answer.

DO NOT PLAY AT THIS SITE I have deposited alot of money on their to play kenoland and now they have taken all my winnings

I will pursue legal action for this also.

October 19, 2018
Unprompted review
Rated 1 out of 5 stars

WHY IS THIS LOTTOLAND STILL A ACTIVE…

WHY IS THIS LOTTOLAND STILL A ACTIVE GAMBLING SITE Its stealing peoples money everyday/everynight there games slots are 100% dodgy they continually have TECHNICAL ERRORS message mid spin on slot games so you never get to see if you've won you get referred back to homepage have to start a new game so never know what the outcome was on last slot spin you played on??!!!!! the only time the slot games work properly is when you are continuing to lose its a fixed fraudulent game outcome.. I've read all the reviews on lottoland and people are all saying the same thing its a SCAM SITE STEALS YOUR MONEY THROUGH THERE FIXED UNFAIR GAMES.. SLOTS... SCRATCHCARDS and LOTTERY... I only joined last week had a technical error message issue continually popping up in middle of a spin causing game to totally stop and returning me back to lottoland homepage this was happening on games I was having a win on I would go back onto game that I was previously winning on it would then surprisingly work perfectly fine when I was losing on every spin is this not enough to show the scam n fixed games there doing.. I contacted live chat explained my concerns told them I was getting technical error message saying to please contact support.. I was asked to upload images of error messages which I did then after along 40min online nightmare chat with a advisor who tried everyday to blame the game fault on my mobile then my Internet connection then on cookies n data asking had I cleared them etc etc I told him the make n model of my phone ip I used.. my broadband provider etc etc which proved nothing was causing tech fault error message through me so fault lay with lottoland games/slots.. He them realising there was nothing else he could use to lay blame on me proceeded to call me a gambling addict that he could not issue any refund or spins due to him thinking I had a gambling addiction problem this is only a few hours after I joined the site I was horrified frustrated with the whole situation and what was inclinations by him I never got any emails to my complaint told another load of lies by them saying they had sent emails when clearly they hadn't there's been no solution or any information regarding sed issues just a circle off blaming myself for tech issues and diabolical treatment and total lies from them... I pray that all people who like to play online read all the reviews and realise TO STAY AWAY FROM A SCAM SHADEY ROBBING SITE LIKE LOTTOLAND IT SHOULD BE CLOSED BY GAMBLING COMMISSION INVESTIGATED SUED FOR THE THOUSAND/MILLIONS ITS STOLE FROM PEOPLE WITH ITS RIGGED DODGEY FIXED GAMES

July 23, 2018
Unprompted review
Lottoland Australia logo

Reply from Lottoland Australia

Hi

Thanks for taking the time to write and express your frustration - In trying to help you will need you to share the URL you are visiting. This is the Lottoland Australia Trust Pilot account, but we don't offer games or scratchcards (Only bets on Lotteries).

So a lot of what you are saying is not valid to us.

Regards
Louie.

Rated 1 out of 5 stars

I've been playing lottoland for a year…

I've been playing lottoland for a year now and I have not won a penny back I'm starting to think this is a big con and I'm going to cancel my account and just use the National Lottery from now on and if you all had sense you do the same. Don't fall for the same mistake as I did this is a con.

February 24, 2018
Unprompted review
Lottoland Australia logo

Reply from Lottoland Australia

Hi Keegan,

We're sorry to read that your numbers have not come up yet.

When using Lottoland you are placing a bet on the outcome of an official lottery draw.

When betting at Lottoland you are placing bets on the outcome of Lotteries instead of entering official lottery draws.

You are able to bet on the outcome of various official lottery draws from around the world at Lottoland.

While you are betting on the outcome of the draws instead of entering them, the lottery payout structure we offer mirrors that available on the official draw and gives you the same odds.

You choose how many games you want, pick your numbers and submit your bet.

At Lottoland we have had many big winners you can read more about our big winners by heading to https://www.lottoland.com.au/magazine/winners

If you have any further questions on how Lottoland works or the way your bets are resulted please email support@lottoland.com.au or use our live chat button on our site.

Best regards,

Andy

Rated 1 out of 5 stars

It was a long time ago when I played on …

It was a long time ago when I played on this site. But when I stopped I didn't get a ticket in my e-mail. I contacted the support and they said that they had a problem with sending e-mail system. But they had no ploblem to take my money from the account. But the support said that they had checked my acount and I had no win ticket hahaha...What happened if I had won with the lotto ticket. Like this maybe...You have won million, you can not see the ticket but we can! Congratulation! Hahaha... Never ever Lottoland again!!!

Hi Andy.
Yes, I can see it on the display, but to get an e-mail its a safeness way to check my ticket. Because the ticket you can see it on the display you can easy change into something else.
Best Regards, Dan

September 10, 2017
Unprompted review
Lottoland Australia logo

Reply from Lottoland Australia

Hi Dan,

Sorry to hear you had issues with receiving notification emails.

In future to view all draw and bet information, please sign into your Player Account and choose 'My Activity' from the drop down menu.

At the top right are three options: 'Draws' , 'Lotto bets' or 'Syndicates'. Click on the option you wish to view and your individual details will be displayed.

Kind regards,

Andy

Rated 1 out of 5 stars

This company is a complete con you are …

This company is a complete con you are not helping good causes you are lining the pockets of Lottoland, be aware they get their employees to write the good reviews notice all the good reviewers have only even written one review!!!!!!!!

August 12, 2017
Unprompted review
Lottoland Australia logo

Reply from Lottoland Australia

Hi Tim

Our clients were invited to leave a review for Lottoland once we registered a TrustPilot account hence the sheer volume of responses.

The overwhelming positive feedback is genuine and greatly appreciated.

Thanks

Loui

Rated 1 out of 5 stars

Conned

From search engine to purchase it implies you are purchasing overseas lotto tickets... only after paying are you told your not.. Fraudsters all no stars.
I stand by this review

August 4, 2017
Unprompted review
Lottoland Australia logo

Reply from Lottoland Australia

Hi Wayne,

Lottoland are upfront in letting people know we are a bookmaker that allows people to bet on lotteries.

Lotto betting is placing a bet on the outcome of an official lottery draw.

When betting at Lottoland you are placing bets on the outcome of Lotteries instead of entering official lottery draws.

You are able to bet on the outcome of various official lottery draws from around the world at Lottoland.

While you are betting on the outcome of the draws instead of entering them, the lottery payout structure we offer mirrors that available on the official draw.

You choose how many games you want, pick your numbers and submit your bet.

While we do not offer the supplementary raffle prizes available on some official Lotteries our lotto betting model allows us to offer a range of unique incentives including free game welcome bonuses, discounted subscriptions, retention bonuses and loyalty schemes.

Kind regards,

Andy

Rated 1 out of 5 stars

People BEWARE....Just been searching …

People BEWARE....Just been searching the web for this company EU lotto that Lottoland supposedly gives your money and bets to and is supposedly registered in Gibraltar?surprise,surprise not a trace.When i Googled EU lotto...............surprise,surprise (again). Up comes lottoland and not a mention of any entity going by EU lotto.And yet going by their terms and conditions THEY ( EU Lotto) receive your money and supposedly lay the bet, Take out insurance?and THEY have the only say on if someone gets payed out and how.It is EU Lotto who retains any portion of the win that in the base lottery would go to tax at least 75% in the case of the big US lotteries.After all my research the bottom line is.That Lottoland au (a private company) takes your money,then sends it to a shadowy entity offshore mentioned as EU lotto who supposedly does all the things lottoland claims to do and takes control of said money and bets.If you win good luck collecting because the shadow has your money and closed the shop and the NT government (such as it is, can't and won't do sheit) and someone will be hell of a lot richer,....just not you

July 12, 2017
Unprompted review
Rated 5 out of 5 stars

WOW Lottoland is great

WOW Lottoland is great. I placed 12 months lotto on no need to worry about missing a game. Convenient and easy to do. They notified me after every draw..Love it. So check it out Today...

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

A good alternative

I play the lotto now and then at Lottoland. They have an iOS app which is handy and have received a few freebies. Haven't hit the big jackpot yet, hehe. No problem whatsoever with credit card payments.

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

Lottoland is a bet-ter for me.

The best thing I seen on telly in 2016 was the Lottoland ad. Now I only play my favorite games here, and mix it up with some of the big overseas lotteries too. The website is easy to use and Lottoland has nice extras like Number Shield, bigger jackpots on some Aussie draws, and bonus free games at times.

May 17, 2017
Unprompted review

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