Nice apartments but a few issues with bulbs broken, pool steps wobbly TV in lounge not working. Restaurant excellent value but empty so lacks atmosphere. No sunbeds at pool so never saw anyone using i... See more
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See what reviewers are saying
The love homeswap company do an excellent job. We have had many successful swaps in the UK France and New Zealand it has become our way of holidaying and exploring the world. Wherever we want to go th... See more
We recently returned to being listed on a house swap website and have been very pleased with lovehomeswap. It allows you to communicate well, has a lot of listings around the world and is modern and e... See more
Graham & Petronella Jones AUSTRALIA We recommend LHS to everyone we happen to speak to about house swapping. Everything at LHS seems to run smoothly and efficiently, beginning with an easy... See more
Company details
Information provided by various external sources
Swap your home with other members' inspiring homes and travel (just about) anywhere in the world. Welcome to the world's simplest holiday idea.
Contact info
57 Rathbone Place, W1T 1JU, London, United Kingdom
- +44 (0) 330 335 7500
- hello@lovehomeswap.com
- www.lovehomeswap.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Service
The website is great. More particularly, where I do have questions the people at Love Home Swap are very quick to respond and have always addressed whatever question or difficulty I had.
The charge to use points was a nasty…
The charge to use points was a nasty surprise, considering I pay an annuals charge .
Send Me a Link
A swap was made between me and a client who owns two homes. We visited both homes, but wrote the details all under one house. I asked the office to send me a link to the second house so I could review it as well. The link was sent pronto and I was able to review while the details were all fresh.
Once again your site provided us with a…
Once again your site provided us with a perfect stay with another like minded home sharer.
Eager to help!
General LHS thoughts
I am presuming the review is about LHS and nt the swap itself. I do not have any issues around the swaps themselves as we have managed to get 16 days in three countries over our 5 week holiday and have seen great value. I do have an issue though when I tried to use points for a booking in July and am told I have to pay another years subscription in order to access these points that I have earned painstakingly over time. It is not that I am not planning to renew but feel more than a little misled. The second issue is that a few years ago I paid a premium to LHS to find a solution for a large family holiday and after a few suggestions not much happened. So yes I am finding value but these two things made me grumpy. While I am at it I would think that you would have provided a conversion formula for points with the sale to Home Exchange. I am currently presuming it will be at least one to one. Regards Philip
Love Home Swap customer care is fabulous! Love home swap continues to provide…
Love home swap continues to provide excellent care and quick response times to any of my issues. I am apprehensive to see how the merger will go with Home Exchange and if the level of care remains so high!
The Love Home Swap representative responded quickly and solved the issue
The Love Home Swap representative responded quickly and quickly and easily solved my problem
The website could be improved…
The website is poor on possibilities in saving selections, saving favorites etc. Furthermore, it's very slow
My swap experience is great!
My swap experiences have always been great and so was it this time.
I love LHS experiences.
Got the answers required
I found LHS staff very responsive to my…
I found LHS staff very responsive to my requests for help and explanation, even if they had to go through the processes more than once.
Easy Peasy
Organised a great stay in Canada which went very smoothly. To be honest, there was no need to involve the support team, we organised it very easily between ourselves online. Love Home Swap is a great option for travellers looking for accommodation all over the world.
Easy to find a great match!
Communication is very important to…
Communication is very important to assure a house swap goes smoothly. Our experience was excellent.
Brent and Katie were amazing hosts
Brent and Katie were amazing hosts. Very responsive and informative. If you love a Modern Home with a beautiful view of the Ocean this is the home for you! My friend and I enjoyed our time at this Beautiful Home so much. It rained about the entire time but we didn't care. This was the perfect Swap!
Great way to travel
Great way to travel. We have met many wonderful people and have had only positive experiences.
I have never had a difficulty with Love Hom Swap
I have never had a difficulty with booking accommodation. You are always prompt with responses to any questions and I feel confident with your site management. I love your review process. It is a wonderful service.
Graham & Petronella Jones
Graham & Petronella Jones
AUSTRALIA
We recommend LHS to everyone we happen to speak to about house swapping. Everything at LHS seems to run smoothly and efficiently, beginning with an easy site to negotiate for all our swaps.
Occasionally it is difficult to get a suitable swap however that is the 'nature of the beast' and not a blight on LHS.
Our recent swap with Paolo at Vignale Monferrato Italy in June 2023 all went according to plan and was brilliant.
Keep up the good work LHS!
Graham and Petronella
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