Love Home Swap Reviews 

1,819
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Nice apartments but a few issues with bulbs broken, pool steps wobbly TV in lounge not working. Restaurant excellent value but empty so lacks atmosphere. No sunbeds at pool so never saw anyone using i... See more

Rated 5 out of 5 stars

The love homeswap company do an excellent job. We have had many successful swaps in the UK France and New Zealand it has become our way of holidaying and exploring the world. Wherever we want to go th... See more

Rated 5 out of 5 stars

We recently returned to being listed on a house swap website and have been very pleased with lovehomeswap. It allows you to communicate well, has a lot of listings around the world and is modern and e... See more

Rated 5 out of 5 stars

Graham & Petronella Jones AUSTRALIA We recommend LHS to everyone we happen to speak to about house swapping. Everything at LHS seems to run smoothly and efficiently, beginning with an easy... See more

Company details

  1. Holiday Accommodation Service

Information provided by various external sources

Swap your home with other members' inspiring homes and travel (just about) anywhere in the world. Welcome to the world's simplest holiday idea.


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

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(1,819)

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Rated 3 out of 5 stars

Valuable service but poor UX

LHS provides a valuable service, one which we've taken great advantage of. However, the overall experience diminished once Love Home Swap replaced Homes for Exchange. The UX, especially on mobile devices, leaves much to be desired. Our home is listed for swaps only—no points exchanges—and yet I get numerous requests for points swaps. I've basically stopped trying to view swap requests, particularly the photos, on my phone because the experience is so slow and interruptive. (Why isn't there a dedicated app that displays full-screen photos?)

May 24, 2023
Rated 5 out of 5 stars

Lovely experience this swap

Great experience this swap! Nice and quiet street close to centre. Place is small but perfect for the 2 of us. Lovely restaurants nearby and bike rental on the corner. And Paris is of course wonderfull...

May 22, 2023
Rated 5 out of 5 stars

Responsive and effective

The LoveHomeSwap team are very responsive and genuinely want to help resolve any issues quickly and comprehensively. They have always called back in a timely manner, with a pleasant attitude.

April 10, 2023
Rated 5 out of 5 stars

Beautiful Belfast abode

Lorraine was a super host! Couldn't recommend her highly enough. Fast, friendly communication and willing to go the extra mile to make us happy in her Belfast abode! Her home is absolutely beautiful, an amazing location on the river and within 10 minutes walk to the bustling Ormeau Road with fantastic restaurants, coffee shops and not forgetting the stunning Ormeau park less than 5 minutes walk away. In her home I couldn't help but watch the rowers cruise up and down the river every so often. So calm and peaceful. Lorraine left a lovely note and some small touches like fresh coffee that made our stay extra special! Thanks so so much. I hope we can return the favour some day in the future. If you're thinking of coming to Belfast stay here, you'll not regret it.

May 14, 2023
Rated 5 out of 5 stars

The exchange was easy

The exchange was easy, lovely home, comfortable stay, good communication from Guest, lots of info about the area in the home.

Making an enquiry should be a bit easier than sending a message to so many people - the website is not 100% user friendly.

May 14, 2023
Rated 5 out of 5 stars

Best of both worlds

Great to swap houses with another family. You are not only swapping houses, but also toys, experiences and tips and tricks regarding the surroundings.

May 8, 2023
Rated 1 out of 5 stars

The interface is so terrible that I…

The interface is so terrible that I click on a calendar and it gives me a different date. Then I correct it, and it gives the person I'm speaking to a different date again.

How is it that date selection is difficult? That's the easy part.

May 9, 2023
Rated 3 out of 5 stars

Love the principle but homes are difficult to find

The principle is good and I like the houses and people we swap with.
There is room for improvement on three aspects.
1. How to recruit more homes in Europe ? South Africa, Australia and New Zealand are wonderful, but how can we consider traveling so far with climate issues ?
2. At first sight, the offer is broad, but when looking into details, it's not so much the case because too many homes are for rent on holiday time.
3. Filters and map search can be misleading sometimes

May 2, 2023
Rated 5 out of 5 stars

very nice stay in a nice area

very nice stay in a nice area

so recommended!
nadege is a fantastic host and we have had a nice time in bordeaux.
the place is very well connected to the city centre, 15 minutes walking or 5 with a bike.

wonderful communication to get to the apartment and even a parking area

May 2, 2023
Rated 5 out of 5 stars

Good security procedures

I was very pleased with the security that Love Home Swap provided for my first swap. We wanted to change the date of our swap after we had initially set the date. Love Home Swap have a procedure to ensure that both parties agree the new date, and so prevent any unilateral decision making. I was pleased they were so careful.

March 29, 2023

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