Love Windows Reviews 

567
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Love Windows fitted 10 sash windows and a French door to our property in Bethnal Green, London. The windows were made to the wrong specification and the wrong design. The wood was not Accoya and the g... See more

Rated 1 out of 5 stars

Still waiting for my Buildings certificate of completion! Called 24 helpline, guess what...…. no one there. Not Fensa or Certass registered. Want me to apply to Local Authority, for certificate, me to... See more

Rated 1 out of 5 stars

First time I've ever written negative a review but these guys are something else - missed appointments. unanswered phones - half of them don't even know what their selling very inexperienced staff. V... See more

Company replied

Rated 5 out of 5 stars

Just had our windows fitted by Petes team and they have done a brilliant job! We read some previous reviews and were considering cancelling our appointment but I’m so glad we didn’t. Within a week of... See more

Company details

  1. Construction Company

Information provided by various external sources

Buy Triple Glazed A+ Rated Windows Fully Fitted For £399 Fully fitted Any Size. Everything comes with a 15 year guarantee, multi point high security system


Contact info

2.3

Poor

TrustScore 2.5 out of 5

567 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(567)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole process ran smoothly

The whole process ran smoothly. They kept me informed from when the order was placed until it was completed. The chap that did the job was fantastic. He cleaned up as he went along. I had nothing do do but sit down and relax when he left.
Excellent customer service.

February 6, 2019
Unprompted review
Rated 1 out of 5 stars

First time I've ever written negative a…

First time I've ever written negative a review but these guys are something else - missed appointments. unanswered phones - half of them don't even know what their selling very inexperienced staff. Very shoddy business I'm surprised there are any decent reviews here.

February 6, 2019
Unprompted review
Love Windows logo

Reply from Love Windows

Hi Zaid

I am trying to find you order or quotation request.

So we can verify you are actually a genuine customer please forward me you details so I can look into this.

Please can you send me the details of when you requested for a quote on admin@lovewindows.co.uk

Rated 1 out of 5 stars

Abysmal company

Abysmal company - do not use! substandard windows, unprofessional and rude staff. The damage that has been caused to my house is is catastrophic - stained carpets, cracked rendering, broken blinds, damaged wooden flooring (fitters refuse to use protective floor covering)..
I am so out of pocket because of the incompetence of Love Windows.

February 6, 2019
Unprompted review
Rated 5 out of 5 stars

The process of ordering the windows was…

The process of ordering the windows was easy, the sales team were friendly. The gentleman who fitted the windows was friendly and whilst fitting the windows was professional, clean and tidy, and done a great job. Windows look great, very happy.Will definitely recommend to love windows

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from love…

Absolutely brilliant service from love windows , with in seconds of submitting a request for a quote I received a phone call and the very same day a guy was able to come out and give us a quote and provisionally booked us in. We then managed to get our new french doors and kitchen window fitted a week an half early! Fantastic speedy service quality products. I will be getting in touch later in the year to get more windows replaced, definitely worth the money and the staff are very helpful. Thank you again love windows. Highly recommended!

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, 7 windows and 2 doors replaced in one day! Very accommodating and the fitters were friendly and extremely tidy. Will definitely recommend.

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Very good job

Love Windows changed my windows in November, I just had a call asking me to leave a review. I am happy with what they have done no problems yet. They did forget to leave me keys for the windows, but 2 week later I received them through the post.

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

The installation of our windows was…

The installation of our windows was very well organised. The fitting team arrived promptly. They were very professional, but friendly and approachable. Any concerns regarding the installation were dealt with and the windows were fitted efficiently to our satisfaction. They were very tidy and made minimal mess, cleaning as they went. We are very pleased with the job. We would highly recommend Love windows to anyone looking for new windows. A job well done. Thankyou

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from a team commuted to ensuring that I was kept informed and fully satisfied at all stages from the initial consultation through the survey and to the final consultation by a great group of professional fitters highly recommended

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

perfect from start to finish

Everything from the salesman arriving at our house to the installation of the windows and doors was first class can not thank love windows enough for all the work that they did for us and making our home even nicer with great looking windows and doors

February 4, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look