Love Your Postcode ® Property Group Reviews 

885
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely friendly, welcoming, and always ready to offer professional guidance and dependable support throughout the entire property journey. People genuinely appreciate the exceptionally smooth, efficient, and stress-free service when searching for new homes or managing existing rental properties. Some reviewers were not happy with the overall communication and felt that arranging viewings could occasionally lead to wasted time and energy. Consumers also mentioned facing frustrating difficulties when trying to secure prompt callbacks and dealing with unexpected questions during property inquiries.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that the team is friendly, professional, and... See more

Service

People report positive experiences with service, highlighting kind staff, smooth processes, and timely... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the team ensures a smooth and quick... See more

Location

Customers had positive experiences with location, mentioning properties at Tatbank Road in Oldbury,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you once again for accepting our application on North Street Dudley. The viewings had over 10 families attending. We were selected over everyone even though our history was patchy.... See more

Company replied

Rated 5 out of 5 stars

Met with Japz and bobby at a beautiful property, japz showed me the whole property explained the area and everything with detail, it was a really fond memory meeting Bobby Paji who I am a real fan o... See more

Company replied

Rated 5 out of 5 stars

My previous tenant just left no notice, 2 months rent not paid.House very dirty I was recomended to go to We Love your postcode, they sorted everything the arrears the minor damage even the cl... See more

Rated 5 out of 5 stars

Had a great experience with LYP. We purchased a beautiful 2 bed apartment and just completed today. Manny, Bobby and Catalina have helped me so much to get this property and have no hesitation in reco... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Agency
  6. Short Term Apartment Rental Agency

Written by the company

Love Your Postcode a top tier 1% multi-award winning property group has simplified the way people sell, buy, rent & manage property since 2009. We are renowned for creating and developing driven and ambitious professionals. The company's mission is to set the standard in estate agency through exceptional service, local expertise, and innovative marketing that delivers superior outcomes for buyers, sellers, landlords, and tenants. Love Your Postcode focuses on delivering sales, lettings, property management, and relocations through hyperlocal expertise, high-intensity marketing, and tech-enabled lead generation. The company emphasizes customer focus, local expertise, marketing excellence, integrity, and continuous innovation, supported by investments in CRM, listings, and valuations. We also place a strong emphasis on social mobility and diversity, reflecting in their community partnerships and operations. Our people are key to our success. We are not just passionate about training people on how to sell and let properties, we are passionate about people development, both personally and professionally. That's why the average tenure of senior managers at Love Your Postcode is over a decade each. For many of us, moving house can be a stressful process that requires the most trusting and open of relationships. Love Your Postcode business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency. As a rapidly expanding business we are committed to finding ways of reducing our environmental impact and carbon footprint. We endeavour to be considerate within our local communities, as well as looking at the bigger picture. As a local business, we have a responsibility to the communities in which we operate and one of the most enjoyable parts of our job is meeting our neighbours and getting involved with local events. Freephone 0800 862 0870 or email sales@loveyourpostcode.com or visit us at 86 Birmingham Street, Oldbury B69 4EB


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(885)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got through straight away

When I called I got through straight away. Answered any questions I had and made an appointment.

October 1, 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you for your feedback.

Rated 5 out of 5 stars

I would like appreciate Chris for doing…

I would like appreciate Chris for doing a great job in his field. His interaction while viewing the flat was impeccable. Appreciate his efforts put across and that’s the true hospitality each one of them should have.

July 10, 2023
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Vinoth

Rated 5 out of 5 stars

Love your postcode have a very high…

Love your postcode have a very high standard of customer service- they listen attentively to your needs and requirements and act accordingly- it is a bespoke service!
We are absolutely delighted with the service that we have received from Chris and Kate and all the team
Sukhwinder Singh

June 26, 2023
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Sukhiwinder

Rated 5 out of 5 stars

Very satisfied tenant!

I have rented a property through Love Your Postcode for the past 7 years. First and foremost, beautiful property with excellent amenities. The day I viewed the property is the same day I paid for my deposit, seamless service. I only had 2 problems in 7 years due to wear to tear and both were resolved there and then, excellent management team. Staff are very helpful and professional. With the contract that I have, my rent was only increased once by £50 in 7 years.
I am a very satisfied tenant and I definitely recommend Love Your Postcode.

November 1, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

Fantastic and welcoming company!

From start to finish Loveyourpostcode have been fantastic with handling any queries, issues or generally being helpful in any way possible. Abbey has been a joy to have as our representative and has been there every step of the way in preparing my partner and I for our first property together. Would definitely recommend using if finding somewhere to rent as I did.

July 19, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Katie

Rated 5 out of 5 stars

perfect

very happy with the property perfect timing and very polite communication

May 17, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you so much for your review!

We hope you enjoy your stay.

Love Your Postcode

Rated 5 out of 5 stars

Love your postcode oldbury.... Best Customer Service

I have recently rented a beautiful property through Love your postcode and I must say the team was very professional. Also, Abbey has been an absolute star who has been helping me out all through the purchase journey. She has been very polite and showed lots of patience while dealing with my queries and giving me quick responses. Much appreciated for giving me a good customer experience. Thank you Abbey and Team at Oldbury

May 12, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you very much for your kind review.

We hope you enjoy your new property.

Love Your Postcode

Rated 5 out of 5 stars

Sisi was great!

Sisi was great! Came by to do a property check, Sisi was patient while we coordinated a suitable time, as well as super friendly! Thank you! :)

April 10, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you inne

Rated 5 out of 5 stars

This review is for Sisi

This review is for Sisi, who came to do an inspection today and she was so kind and professional.

April 8, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Mel

Rated 5 out of 5 stars

Ranj recommendation

Since Ranj has personally handled my property I have been incredibly please with the service. She has followed up on everything and done a great job with arranging servicing and sorting any problems that may come up. She is hard working and I know my property is well looked after with her. Very, very impressive!

April 1, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Arif,

Thank you. This so pleasing to see. We pass on your kind remarks to Ranj and her team. Have a lovely weekend.

Rated 5 out of 5 stars

It is my pleasure to leave a review

It is my pleasure to leave a review

Ranj is an absolute star, she is very knowledgeable and informative about the property my Dad recently move into. Ranj made sure the process went as smoothly as possible even picking up the keys her customer service is fantastic I couldn’t of wish for better service from LOVE YOUR POST CODE

I would definitely recommend them to anyone

Fantastic

Edgbaston Apartment

March 17, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Michala

Thank you for your kind words.

We will pass this on to Ranj and her team.

I'm sure it will make a her day!

Rated 5 out of 5 stars

Ranj and Jack from the Oldbury branch…

Ranj and Jack from the Oldbury branch were really helpful and professional throughout! Always available when there were questions or issues

March 15, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Daniel.

We all try our best at Love Your Postcode.

If we can help with anything else do let me know.

Rated 5 out of 5 stars

Chloe Baker

Chloe Baker
For a considerable amount of months I have worked with Chloe, as we tried, and at times it felt as though we were up against a brick wall, to sell a property that once belonged to my Lifelong friend, the obstacles we faced at times, made it difficult for me as frustration and disappointment had to be faced
Chloe never gave up, her compassion character, personality, determination and profesionalism shone through, nothing was ever too much trouble for her. She is truly a remarkable young lady and If I was ever in a position of having to sell another property, I would without hesitation, choose Chloe. She is an asset to Love Your Postcode
Regards
Jane x

February 25, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Jane/ Joe

This is kind of feedback is most appreciated.

It will be passed on to the team and the individuals you have personally mentioned.

Rated 5 out of 5 stars

Amazing Service!

Myself and my twin sister rented a property from Love Your Postcode and collected the keys yesterday. The service received from start to finish has been amazing. Chloe was very helpful during the show around and on emails since. Jack has also been amazing with answering any queries. When collecting the keys we were greeted by Ranj who was very welcoming and helped answer any questions and explained everything to us. The overall experience has been great and myself and my sister would definitely recommend love your postcode! Thank you all.

February 23, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Shannon,

Thank you for your kind words.

Rated 4 out of 5 stars

Chloe (love your postcode)

Chloe was detrimental to the process of my partner and I buying our first home, she was friendly, happy to answer any of our questions and always quick to respond. The process took us longer than we hoped but she remained professional for the entirety.

February 10, 2022
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thurza,

Thank you for your kind words.

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