Loxley Colour Reviews 9,387

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the prints and products, often highlighting the superb printing and mounting, as well as the vibrant colors. Many people appreciate the faultless and professional service, noting the quick turnaround times and efficient delivery. The packaging is frequently mentioned as being very well done and protective, ensuring products arrive safely. However, some customers also noted occasional issues, such as orders arriving with bent corners or slight print errors. There were also instances where specific requests in order comments were overlooked, or the online ordering system proved difficult to use.

What people talk about most

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and superb quality of... See more

Product

Reviewers highlight positive aspects of product quality, with many praising the seamless ordering process and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its seamlessness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for an old image of mine to be processed as a large edge print and shipped to Switzerland. The printing and mounting is superb and the shipping was super fast and efficient. When enquiring abo... See more

Rated 5 out of 5 stars

As usual, Loxley provided first class service at a great price. The print was received by Loxley on the Monday and was delivered to us the following Thursday! You can't ask for anything more th... See more

Rated 5 out of 5 stars

I'm an enthusiastic recently retired amateur photographer who is entering print competitions for the first time. I had not been able to reproduce the screen colours of my images when printing at home.... See more

Rated 5 out of 5 stars

Responses were really prompt and professional. To be offered a Teams call was so helpful to talk everything through. Being an amature photographer I really needed help and advice on where to start. Be... See more

Company replied


Company details

  1. Photo Printing Service
  2. Bookbinder
  3. Digital Printer
  4. Photo Lab
  5. Picture Frame Shop
  6. Print Shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and products

Excellent helpful website, easy to upload, download icc profiles, very comprehensive help section, Designer Pro software is very easy to use, easy to order.
Delivery time of around a week is very good
Quality of the products have been exceptional and very good value for money
I know I can call or email for support if necessary

April 8, 2026
Rated 5 out of 5 stars

My go to printers

Ordered a photographic print on Fuji Velvet archival paper. Took the option NOT to have the image colour corrected as I do all this prior to uploading. Printed, packed and posted within 48 hours. My client was delighted and said the print was stunning. I can trust Loxley to get it right 100%. Well done.

April 7, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Simon,

Thanks for your review. We are so pleased to hear your client was delighted with their print and the speedy delivery! We hope to work with you again soon.

Team Loxley

Rated 5 out of 5 stars

Great quality and quick delivery

Great quality and quick delivery

April 7, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Gareth,

Thanks for your review. We are pleased to hear you were happy with your recent experience with us. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Another first class service

Once again a first class service from Loxley Colour. On this occasion I ordered a Perfetto album, Fine Art Book and a set of card-mounted prints. The quality throughout was superb as usual and as I'd three orders I opted to collect them from the lab - a process that was also excellent throughout.

March 31, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Alastair

Thanks for your review. We are delighted to hear about your recent experience with us & it was lovely to have you visit the showroom last week!

Team Loxley

Rated 5 out of 5 stars

Great service

Great service

April 6, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi David

Thanks for your review. We are please to hear you were happy with your recent experience with us. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Loxley colour just deliver

Loxley colour just deliver. I can’t ask any more than the great service I always get from your company. I don’t need to see the results of prints and send them straight to my clients. Keep up the great work.

April 6, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Colin,

Thanks for your review. We're delighted to hear this and look forward to producing your next order!

Team Loxley

Rated 5 out of 5 stars

Loxley Colour is my go-to photo printer…

Loxley Colour is my go-to photo printer for competition and other images. The quality is first rate and the service is second to none.

March 28, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Michael,

Thanks for your review. We are so pleased to hear that we are your go to lab for competition prints! We look forward to working with you again soon.

Team Loxley

Rated 5 out of 5 stars

Title - True Customer Support. The company kept in contact with me on many occasions as I found it difficult to remember detail

The company kept in contact with me on the delivery of 5 prints
I suffer from encephalitis and made a mess of giving the company my order in a clear format
The staff showed tremendous support and patience and guided me to finally receive my 5 prints
I can’t thank the staff Fiona and Lisa for their encouragement and the prints were amazing
Thanks to everyone

April 4, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi James,

Thanks for your review.

It was a pleasure to assist you with your recent order to ensure you received what you required. We are so pleased to hear your kind feedback. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Excellent customer service

The customer service from the team has been amazing Fiona and Jacquline have both been so helpful. Quick turn around of prints and a very high quality

April 4, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Caroline,

Thanks for your review. We are so pleased to hear that both Fiona & Jacqueline were helpful to you, we'll be sure to share your feedback with them. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

They were so very helpful in advising…

They were so very helpful in advising us and getting us our prints as soon as possible.

March 24, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Laura,

Thanks for your review. We are pleased to hear of your recent experience with us. We hope to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Exceptional

Always printed promptly. Exceptional quality. Friendly and helpful staff. Would most definitely recommend.

March 27, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Lesley

Thanks for your review. We are so pleased to hear of your recent experience and that our team were helpful. Look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Reliable Print Service

Your web site is easy to use, your prints are always as expected with delivery being fast and safe.

April 2, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Kevin,

Thanks for your review. We are so pleased to hear of your recent experience with us. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Really Professional Finish

I had taken some deep sky and moon photographs with my new telescope set up and thought they looked quite good, so decided to get Loxley to print them for me, I chose to have them printed at 20x16 in, on wood, I was delighted with the results.

March 29, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Brian

Thanks for your review. We're so pleased to hear you were so pleased with your recent order! We hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Handled Perfectly.

I recently sent off digital photographs to Loxely Colour to have prints made of different sizes.

I do this quite often and I don't have to worry. Everything is always handled perfectly. This time the prints arrived much more quickly than I imagined - beautifully and safely packaged.

It's great that I can have this service whenever I want and to know that there won't be any problems.

March 23, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Robert

Thanks for your review. We're so pleased to hear of your experience with us. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Superb printing on all sorts of print…

Superb printing on all sorts of print finishes including metallic. Extremely helpful whenever I have asked for advice. The option not to have colour correction is important to me although if I didn't have the experience of the difference between an image on my screen and a print I would continue to select their colour correction.

March 31, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Adele

Thanks for your review. We're pleased to hear of your experience and know that our team have been helpful in providing advice. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Prints were lovely and excellent…

Prints were lovely and excellent quality - this is very important to me as a Professional family photographer. I will definitey be using on repeat.

March 31, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Gaynor

Thanks for your review. We're pleased to hear of your recent experience with us. We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Top quality printing with great…

Top quality printing with great packaging for transit.

March 31, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Phil

Thanks for your review. We are pleased to hear you were happy with your recent order and that our packaging got your prints to you safely!

Team Loxley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look