Loxley Colour Reviews 9,390

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the prints and products, often highlighting the superb printing and mounting, as well as the vibrant colors. Many people appreciate the faultless and professional service, noting the quick turnaround times and efficient delivery. The packaging is frequently mentioned as being very well done and protective, ensuring products arrive safely. However, some customers also noted occasional issues, such as orders arriving with bent corners or slight print errors. There were also instances where specific requests in order comments were overlooked, or the online ordering system proved difficult to use.

What people talk about most

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and superb quality of... See more

Product

Reviewers highlight positive aspects of product quality, with many praising the seamless ordering process and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its seamlessness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for an old image of mine to be processed as a large edge print and shipped to Switzerland. The printing and mounting is superb and the shipping was super fast and efficient. When enquiring abo... See more

Rated 5 out of 5 stars

As usual, Loxley provided first class service at a great price. The print was received by Loxley on the Monday and was delivered to us the following Thursday! You can't ask for anything more th... See more

Rated 5 out of 5 stars

I'm an enthusiastic recently retired amateur photographer who is entering print competitions for the first time. I had not been able to reproduce the screen colours of my images when printing at home.... See more

Rated 5 out of 5 stars

Responses were really prompt and professional. To be offered a Teams call was so helpful to talk everything through. Being an amature photographer I really needed help and advice on where to start. Be... See more

Company replied


Company details

  1. Photo Printing Service
  2. Bookbinder
  3. Digital Printer
  4. Photo Lab
  5. Picture Frame Shop
  6. Print Shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

the online order system took 3 hrs.

the online order system took 3 hrs.

Although I selected 'fit to frame', half of my 96 photos were 'full frame'. there is clearly an issue with orders and when they are printed.

I had to prove that my order was wrong and was not my fault before agreeing to re print.

DPD were used to deliver to reprints that took far too long, due to our remote location.

As these prints were required to be sent to SQA exam board with there portfolio, the issues I had added to the stress of this part on the process.

Should I use this again next year, I will call to confirm my order and that 'fit to frame' is vital, due to parts being cut off in full frame in which students lose marks.

March 10, 2026
Rated 4 out of 5 stars

Great Service

Images arrived darker than expected but Loxley asked for new images and reprinted and sent them FOC great service

March 1, 2026
Rated 5 out of 5 stars

The quality of the prints…

The quality of the prints is outstanding, and the turnaround time was incredibly fast. A huge thank you to the team for being so flexible and helpful with my requests, I really appreciate the great customer service 😀 Respect! Highly recommended

February 26, 2026
Rated 5 out of 5 stars

Better Quality Prints

I tried Loxley as an alternative to another photo print company and, although Loxley is more expensive, the prints were better quality.

I will probably continue using Loxley.

March 5, 2026
Rated 5 out of 5 stars

Superb colour and B&W prints

Superb colour and B&W prints. Very well packaged and promptly handled.
Potential issue of file uploads was resolved.
Only criticism, is the polite receptionist was not knowledgeable enough on some technical issues and no one responded to my queries sent by email. For a keen amateur this is a valuable service.

March 5, 2026
Rated 5 out of 5 stars

Used Loxley when I was a pro…

Used Loxley when I was a pro photographer and their work was always spot on. Now long retired, I still use them when I need high quality digital prints. Highly recommended.

March 4, 2026
Rated 4 out of 5 stars

Free test prints are a novelty, just needs tweaking.

It is great that you offer test prints for free with an before and after of the same image for comparison.
However, as I needed to see how large I could print images taken with a smartphone rather than a proper camera, I needed the after image blown up - just a section of it, of course - to see if the detail would be blurred or ok. Hope this makes sense. Thank you anyway.

February 23, 2026

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