Loxley Colour Reviews 9,388

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the prints and products, often highlighting the superb printing and mounting, as well as the vibrant colors. Many people appreciate the faultless and professional service, noting the quick turnaround times and efficient delivery. The packaging is frequently mentioned as being very well done and protective, ensuring products arrive safely. However, some customers also noted occasional issues, such as orders arriving with bent corners or slight print errors. There were also instances where specific requests in order comments were overlooked, or the online ordering system proved difficult to use.

What people talk about most

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and superb quality of... See more

Product

Reviewers highlight positive aspects of product quality, with many praising the seamless ordering process and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its seamlessness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for an old image of mine to be processed as a large edge print and shipped to Switzerland. The printing and mounting is superb and the shipping was super fast and efficient. When enquiring abo... See more

Rated 5 out of 5 stars

As usual, Loxley provided first class service at a great price. The print was received by Loxley on the Monday and was delivered to us the following Thursday! You can't ask for anything more th... See more

Rated 5 out of 5 stars

I'm an enthusiastic recently retired amateur photographer who is entering print competitions for the first time. I had not been able to reproduce the screen colours of my images when printing at home.... See more

Rated 5 out of 5 stars

Responses were really prompt and professional. To be offered a Teams call was so helpful to talk everything through. Being an amature photographer I really needed help and advice on where to start. Be... See more

Company replied


Company details

  1. Photo Printing Service
  2. Bookbinder
  3. Digital Printer
  4. Photo Lab
  5. Picture Frame Shop
  6. Print Shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I’ve been using this company forever

I’ve been using this company forever. They’ve never let me down and keep adding to their range of products.
Would recommend to anyone wanting quality service.

March 19, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Heather

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

First Rate in Every Respect

Fantastic customer service- it was great to talk to Jacqueline and get her advice before placing my order and I was thrilled with the quality of the framed print. My client loved it. I feel in such safe hands with Loxley Colour.

March 19, 2026
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Reply from Loxley Colour

Hi Emma,

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Excellent quality printing

Excellent quality printing, perfect delivery, well packaged. Have been using Loxley for many years with great service.

March 12, 2026
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Reply from Loxley Colour

Hi Eric

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Loxley is always my first choice for…

Loxley is always my first choice for prints, whether it's wedding prints or photography club competition prints, the quality is hard to beat!

April 1, 2026
Unprompted review
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Reply from Loxley Colour

Hi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Loxley Colour is a fantastic company to work with.

Loxley Colour is a fantastic company to work with.
They want you to equally succeed in business by supplying the very best products available.
Also Jacqueline in customer support is absolutely fabulous, no query is ever a problem.
5*****'s

March 10, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Tom

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

I'll definitely keep returning to Loxely

I've used Loxley a few times now for photographic prints. They're very reliable and professional. I'm always impressed with the quality of the prints... So much better than anything I can do on my own printer. The website is very easy to use and has a lot of choice on paper types and prints sizes. The prices are reasonable for the quality in comparison to other companies I've tried. The delivery is very swift... I got my prints on the second day after ordering. They come very well packaged too, with a firm cardboard envelope and a plastic sleeve. Definitely will keep returning.

March 15, 2026
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Reply from Loxley Colour

Hi Karen

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Excellent quality and quick and…

Excellent quality and quick and efficient service. Gets my vote - and my custom - every time.

March 16, 2026
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Reply from Loxley Colour

Hi Fiona

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

It has always been great

It has always been great, hence I continue to use Loxley. Service and quality are second to none.

March 16, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi James

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Good Quality

I was happy with the quality of the print.

March 15, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

From ordering off the website to items…

From ordering off the website to items being delivered everything went smoothly and delivered on time.

March 11, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Russ

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Great service

I was really happy with the final product that I received it was delivered on time and was well packed being a very large print.

March 15, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

The final prints were as I had hoped.

The final prints were as I had hoped.

Colour was correct and looked great.

I do wish that the pricing model was a little less as prints with postage can rise very quickly.

March 8, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Matthew

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Helpful video calls

Alec has been so helpful and informative, directing me to the ideal print options. The prints have come out excellent, and I will order more in due course

March 15, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Sara

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Very good quality of images

Very good quality of images, can't rally fault them. They look the same as on my screen, and that's the most important thing for me.

March 4, 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Remi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

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