Excellent service from Lubricant Supplies! The ordering process was straightforward, delivery was fast, and the products were exactly as described. Great communication throughout and high-quality lubr... See more
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We are Lubricant Supplies, a specialist distributor for quality branded lubricants, grease, chemicals, adhesives associated with engineering essentials to all sectors of industry throughout the UK. We recognise the importance of supplying these products directly to our valued customers correctly, quickly and competitively thus maintaining their continuous services and production.
Here at Lubricant Supplies, we source & supply a wide range of lubricant products for various customer needs. Leading brands such as Shell, HMT, Mobil, Castrol, Texaco, Total, Q8, Rocol, Fuchs, Molykote, Kluber, Loctite, Ambersil and many more. Partnering with top international lubricant brands and technology providers to ensure we are at the very cutting-edge of lubricant supply.
Though we are specialist in the lubrication field, we also offer a full range of maintenance tools as well as PPE and safety equipment. This is backed by strong ties with leading manufacturers, like Beta, Portwest, Facom, Loctite, Pulsar, Bolle plus many more. Pair this with our unrivalled professional advice and support, means less downtime and continued production for your company.
Shelah Road, B63 3PG, Halesowen, United Kingdom
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Arrived on time and exactly as described and good quality.

Reply from Lubricant Supplies
Excellent service from Lubricant Supplies! The ordering process was straightforward, delivery was fast, and the products were exactly as described. Great communication throughout and high-quality lubricants at a fair price. Very satisfied with the purchase and will definitely use them again.

Reply from Lubricant Supplies
Despite the lack in communications, I finally got my item.

Reply from Lubricant Supplies
Efficient service, excellent product. We ordered the food safe silicon grease for use on large syringe plungers.

Reply from Lubricant Supplies
I placed and paid for a business order with Lubricant Supplies on 19th August and was promptly informed that there would be around a two-week wait for stock to arrive. I appreciated the honesty and understood that these things can happen.
After not hearing anything further, I called in late September for an update and was advised I’d receive a call back. Although I didn’t get that follow-up, my order did arrive on 20th October — around two months after placing it.
While the delay was longer than expected, the products were exactly as described and well-packaged, and communication was polite. It seems there may have been a mix-up in the ordering process, but everything was resolved in the end.
Overall, a good company to deal with — just a little room for improvement in communication and order tracking.

Reply from Lubricant Supplies
Ordered three 390g tubes of grease. Two of them turned up very quickly (and well packed). Contacted them about the third. Profuse apologies. It arrived next day. They made a mistake and put it right without delay or question, which I’d say is one mark of a good & trustworthy company. Bravo.
The grease is great, too, and at a very good price.

Reply from Lubricant Supplies

Reply from Lubricant Supplies
Failed to inform me that they did not hold stock so after a week I called them on Friday , and was told the grease would be in on Monday and I would get it on Tuesday so I booked my car into a garage for Wednesday, I then phoned them and was told it had not been sent out,yet, I was then told I would get it on Wednesday at some time!! I ask for it to be sent on a AM delivery as the car was booked into a garage at 2pm, I was told that it would arrive when it arrives!!!. Not a happy customer.

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Reply from Lubricant Supplies
Selling a product it claimed would remove super glue, which didn't and adding high postage fees

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Reply from Lubricant Supplies
Great product selection , all the premier brands, easy to use website coupled with exceptional picking and delivery times,what’s not to like.

Reply from Lubricant Supplies
The sledgehammer that I was looking for was well advertised on Google and the transaction was easy. No problems with the order which was well packaged and arrived in very good time. All in all a very good company to deal with and I would certainly recommend them.

Reply from Lubricant Supplies

Reply from Lubricant Supplies
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