Luck and Luck Reviews 

308
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Really happy with the product, great price compared to other websites and customer service was amazing, would really recommend and would buy again. Thanks

Rated 5 out of 5 stars

I ordered a personalised wedding sign on Sunday and it’s just been delivered today, Tuesday. I had encountered a slight problem ( my error) when placing the order and emailed Luck and Luck.... See more

Rated 5 out of 5 stars

Great range of hard to find kitchen/party ware, (for when we can socialise again), packaged so well and quickly despatched. An excellent resource for when you need special pieces at an excellent price... See more

Rated 5 out of 5 stars

A few weeks ago I ordered 70 personalised acrylic place names for a party last Sunday after a very helpful conversation about the order and they arrived promptly and were great. Last Thursday we neede... See more

Company details

  1. Party Store
  2. Art Supply Store
  3. Custom Label Printer

Information provided by various external sources

Wedding accessories, table plans, bunting, place cards as well as party supplies, cake stands, ribbon, tags and much more...


Contact info

5.0

Excellent

TrustScore 5 out of 5

308 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(308)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great people

Great people to deal with, even had a wee pressie from them as it’s nearly Xmas

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Very prompt

Very prompt, nicely wrapped and very good notifications. 5 star service thank you h.

December 9, 2018
Unprompted review
Rated 5 out of 5 stars

The perfect source for cards, decorations and the like

Please note that I used Luck and Luck's actual web site, rather than their page on a well-known marketplace web site named after a jungle! Their web site was easy to navigate, payment went through seamlessly, and delivery was prompt. I ordered some cards and they were wonderfully designed and well made. The order was well packaged and arrived undamaged. You can't really ask for anything more from a company.

December 4, 2018
Unprompted review
Rated 1 out of 5 stars

My order arrived after my sisters baby…

My order arrived after my sisters baby shower. Therefore, my purchases were no longer required. I was very disappointed with this and had to do without on the day. Would not reccomend.

November 19, 2018
Unprompted review
Luck and Luck logo

Reply from Luck and Luck

We offer a range of shipping options including 1st class and next day delivery along with full details of time it takes to process and delivery order. We had no communication until the day it was required and unfortunately at that point it was too late for us to assist. We would never wish for a customer to be let down for an event or special occasion. We are sorry that we weren't aware sooner and we could've happily helped.

Rated 5 out of 5 stars

Excellent service

Excellent service. My purchase arrived really quickly (I live in New Zealand and the parcel was delivered from the UK within a week of placing my order) - I was thrilled.

November 4, 2018
Unprompted review
Rated 5 out of 5 stars

A ver happy international customer

I live outside the UK. This company has distinctive designs which I cannot find where I live. They are elegant and fun, a rare combo. The web site is easy to use, a visual treat. All goods come well-wrapped and in excellent order via Royal Mail. I am a small customer, but a very happy one.

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with my order, delivery was on time and the communication from Luck and Luck was great. Would recommend and use again

October 12, 2018
Unprompted review

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