Called in yesterday to the Beverley shop for a ring for myself. Was served by a lady called Leanne. She was so helpful and patient. Never rushed me until I found the ring I wanted. Such a pleasant ex... See more
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Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... See more
Company replied
I just wanted to say a special thank you to Elizabeth the Manager at Beverley Luxe. She has now helped me with solving two problems with such kindness. My husband’s 60th birthday present was such a wo... See more
Company replied
Have ordered from Luxe a couple of times and never disappointed. But this time more than delighted and totally over the moon with my new pandora charm. Not only was it a great bargain BUT super su... See more
Company replied
Company details
Information provided by various external sources
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Contact info
PO BOX 614, HU9 9PP, Kingston Upon Hull, United Kingdom
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Reply from Luxe by Hugh Rice
That's wonderful. Thank you.
Found what I wanted online
Found what I wanted online, bought it & received it in a timely fashion. No hassles.
July 18, 2024
Reply from Luxe by Hugh Rice
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
Reply from Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
I lost one of my Pandora charms and…
I lost one of my Pandora charms and needed to replace it, I couldn't find one on the Pandora website and came across Luxe.
I ordered the charm and received it within a few days!
Great service, super speedy delivery and great product!
Thank you!
July 16, 2024
Reply from Luxe by Hugh Rice
Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!
My order was delivered quickly within…
My order was delivered quickly within the promised timescale. I ordered 3 bracelets for presents and they were all delivered in lovely boxes with the Hugh Rice name on them. They looked very classy and expensive!
July 14, 2024
Reply from Luxe by Hugh Rice
Pleased you are happy with the product and the service! Thank you
Reply from Luxe by Hugh Rice
That's wonderful. Thank you.
Reply from Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review
Reply from Luxe by Hugh Rice
Thank you so much for this lovely review
Order dispatched and arrived very…
Order dispatched and arrived very quickly. Very impressed with the service.
July 10, 2024
Reply from Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Reply from Luxe by Hugh Rice
Brilliant to hear you had a good shopping on-line experience, thank you!
I’m not convinced it’s genuine Pandora……
I’m not convinced it’s genuine Pandora… the bag is flimsy - no box. No mention of Pandora on the bracelet…. Can you convince me?
July 7, 2024
Reply from Luxe by Hugh Rice
Thank you for your review. Hugh Rice is an Official Stockists of Pandora. All our products are genuine and delivered in authentic brand packaging. At the bottom of the Pandora page on our website, there is the logo Certified Pandora Online Retailer.
Reply from Luxe by Hugh Rice
Pleased you are happy with the product . Thank you !!
Very pleased
Kept informed of my delivery & also delivery was very quick & beautifully packaged
July 2, 2024
Reply from Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
Brilliant service
This was the first time I had bought from this company and I wouldn't hesitate to use them again. I found a Pandora item I couldn't find elsewhere and in the end bought two pandora items. Each came with a nice pouch and gift bag. The order arrived very quickly. Brilliant service.
July 2, 2024
Reply from Luxe by Hugh Rice
Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!
All round good experience.
Easy to use website, fast and safe delivery thank you. I can recommend from my experience.
June 29, 2024
Reply from Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
Reply from Luxe by Hugh Rice
Thank you so much for your 5* review and for sharing your experience
Pandora purchase from Lux by Hugh Rice
I was impressed with all aspects of the service. The item was dispatched within the time frame and arrived sooner than expected. The presentation and gift bags were lovely and unexpected.
I would definitely buy from this jewellers again and they are highly recommended.
June 28, 2024
Reply from Luxe by Hugh Rice
Thank you again for sharing your great online experience. We look forward to welcoming you back again soon
I visited Luxe in Beverley on Monday…
I visited Luxe in Beverley on Monday July 1st to buy some Pandora items as presents for my future daughter-in-law I was served by a lovely lady called Millie. Nothing was too much trouble for her. I bought one bracelet and two necklaces.
July 1, 2024
Unprompted review
Reply from Luxe by Hugh Rice
We are delighted to hear that you had such a wonderful experience in store. We will be sure to pass your lovely comments to millie. Thank you so much for your 5* review and for sharing this.
very pleased with items quick delivery
June 27, 2024
Reply from Luxe by Hugh Rice
Really happy you loved the shopping experience with us. Thank you.
Reply from Luxe by Hugh Rice
That's wonderful. Thank you.
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