Called in yesterday to the Beverley shop for a ring for myself. Was served by a lady called Leanne. She was so helpful and patient. Never rushed me until I found the ring I wanted. Such a pleasant ex... See more
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See what reviewers are saying
Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... See more
Company replied
I just wanted to say a special thank you to Elizabeth the Manager at Beverley Luxe. She has now helped me with solving two problems with such kindness. My husband’s 60th birthday present was such a wo... See more
Company replied
Have ordered from Luxe a couple of times and never disappointed. But this time more than delighted and totally over the moon with my new pandora charm. Not only was it a great bargain BUT super su... See more
Company replied
Company details
Information provided by various external sources
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Contact info
PO BOX 614, HU9 9PP, Kingston Upon Hull, United Kingdom
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Luxe by Hugh Rice
We are sorry to hear that your order arrived and was not complete, please be assured it is not the standard we expect our customers to receive their orders. We offer our sincere apologies for the inconvenience.
Ordered a gift for a birthday but was…
Ordered a gift for a birthday but was out of stock , requested a different item mid afternoon and it was delivered the following morning, brilliant service
June 22, 2024
Reply from Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Really nice little charm,got it at a…
Really nice little charm,got it at a good price and it arrived when expected
June 20, 2024
Reply from Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review,
Great product
June 16, 2024
Reply from Luxe by Hugh Rice
Pleased you are happy with the product. Thank you for such a positive review!
Reply from Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Reply from Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
Really prompt service
Came quickly all relevant papers and tip card to keep your items in good condition
June 16, 2024
Reply from Luxe by Hugh Rice
Thank you for such a positive review!
absolutely beautiful necklace
absolutely beautiful necklace! and I can’t believe how quickly it arrived - will definitely be ordering from hugh rice again I’m thoroughly impressed!
June 13, 2024
Reply from Luxe by Hugh Rice
Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!
Easy to order and delivered when it…
Easy to order and delivered when it said it would be. Branded product. All good
June 7, 2024
Reply from Luxe by Hugh Rice
Thank you for this amazing five-star review!
Delivery was extremely quick!
Delivery was extremely quick and the product arrived well packaged!
June 5, 2024
Reply from Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Fast delivery and great service
May 21, 2024
Reply from Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
Excellent service
Very happy with the paw print Pandora Charm that I purchased as a gift.
A good price, postage is reasonable and quick delivery
June 3, 2024
Reply from Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
Reply from Luxe by Hugh Rice
We are thrilled to be able to assist you in finding the perfect gift for your granddaughter. Thank you so much for taking the time to leave this great review.
Light as a feather
The earrings I ordered are quite lovely. Small, but my friend is a nurse, so I hope she can wear them, whilst she's on shift
May 16, 2024
Reply from Luxe by Hugh Rice
Thank you for your great review. Glad we could help.
Great shop
Great reduced price for a beautiful watch. It was sent very quickly and received the next day with tracking. I’m very pleased.
May 12, 2024
Reply from Luxe by Hugh Rice
We are thrilled to be able to assist you in finding the perfect watch. Thank you so much for this lovely review.
Mens Hugo Boss Bracelet
Super happy with what I purchased, delivery was very quick. I would definitely order again
May 6, 2024
Reply from Luxe by Hugh Rice
We are really pleased you were happy with the service and your purchase. Thank you!
Very quick delivery great charm and bag…
Very quick delivery great charm and bag thanks 😊
April 25, 2024
Reply from Luxe by Hugh Rice
Pleased you are happy with the product and the service! Thank you
Reply from Luxe by Hugh Rice
That's amazing, a great review thanks you so much.
Speedy delivery ,well packaged ,great…
Speedy delivery ,well packaged ,great service and item
March 27, 2024
Reply from Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Reply from Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
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