I spent nearly £1000 with this very bad company and the light fitting arrives with two broken bulb holders and one broken glass lamp shade. I contacted them to complain and ask for new bulb holders to... See more
Company replied
Luxury Nook Ltd
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See what reviewers are saying
Our lovely new cabinet, basin and tap arrived yesterday. Can't wait to get it fitted and hope it's as good as it looks in the pictures. Lucky our neighbours were in as the delivery firm didn't phone... See more
Ordered on Monday last week with the free delivery option. Logged in Tuesday and Wednesday to see how order was going and it said processing. Then Wednesday afternoon had a phone call from courier sev... See more
We bought vanity units & wc for our en-suite from LUXORY NOOK, were so pleased with them that we have just bought some of the white glossy Turin range cabinets, sink, wc & a beautiful square basin mi... See more
Company details
About Luxury Nook Ltd
Information provided by various external sources
Here at Luxury Nook we understand great quality and design does not have to cost a fortune and we pride ourselves on being friendly and truly customer focused, see for yourself with our 100% ebay feedback rating.
Fast Free Mainland UK delivery available
Next Day Pallet Service
Saturday Pallet Service
IMRG Gold Standard Member
Contact info
People also looked at
Excellent service and product
This was the first time I'd ordered from Luxury Nook. I was delighted with their telephone customer service, my computer had crashed, and the prompt delivery of my sink unit and basin. The plumber commented on the very good quality of the product and I could only agree. Thanks LN I will definitely shop with you again.
July 7, 2011
Unprompted review
Not bad for price !!!!
There where a few problems i.e. plug wouldnt stop leaking so had to purchase another one on sink and bath panel at back of bath to short so have made our own up. Good job my husband could make bad into good.
June 30, 2011
Unprompted review
BE CAREFUL
Checked out all supliers of shower screens on the web for the one I wanted to buy.
I could have bought one cheaper from someone else but wanted the extra foot on the shower screen to lift it off the floor, as the picture and specification showed from luxury nook.
but when delivered the foot was missing eventhough the fitting instructions showed it.
when i spoke to steven at luxury nook he told me they dont do it anymore and the picture was only for illustration purposes only,
didn't get any help from him i suppose i can think myself lucky as i could have not got the glass or the wall bracket because they were in the picture as well.
so my advice is to phone up before you place an order ( they dont want to know after they have your money )
Mr Colin Miles. Derby
June 30, 2011
Unprompted review
Reply from Luxury Nook Ltd
Dear Mr Miles
As explained the current specification doesnt come with the floor fixing as it was deemed surplus to requirements for the installation of the screen
As discussed we are now going through all the images and descriptions to make sure customers are aware of this before ordering
We also offered you the opportunity for us to collect the goods for a refund if so required. This option is still available to you
I hope this helps
Kind Regards
The Luxury Nook Team
Rolls Royce service at Skoda prices
Great service. Fast delivery & kept informed at every stage. Excellent value for money. I would definitely use Luxury Nook again and would also recommend to friends and family.
June 29, 2011
Unprompted review
Quick and resonably priced!
Order came quickly and due to free delivery, was the cheapest on the internet I found.
Thank you for the great service, I will use you again.
June 29, 2011
Unprompted review
excellent quality without being overpriced
ordered my ensuite shower tray and door on a monday evening. on line it informed me that it would be 3-5 days for delivery to Ireland. Received on 5th day. Very good quality. Am very pleased with products and would definately buy from luxury nook again.
June 28, 2011
Unprompted review
absolutely fabulous
Never bought anything big over net before and was a bit wary but Luxury nook have been fantastic would not hesitate to recommend them to anyone or use them my self again
many thanks
June 28, 2011
Unprompted review
Impossible to say as the goods have yet to be delivered.
The site appears to be good and the products good value for money. However my order went into "processing" mode and I have no idea what this means. I have waited over a week and it is still in "processing" mode. I am beginning to wonder whether they will deliver to me.
It would be good to know what the modes are as I am completely in the dark as to whether "processing" should mean it will be selected in a few days and then I will be contacted about delivery or whether the goods are out of stock or whether it is a completely meaningless word.
What I want to know is when and if my goods will be delivered.
June 28, 2011
Unprompted review
Reply from Luxury Nook Ltd
Dear Mr Pay
Thanks for your review
As stated on our site, the couriers call you direct to book your delivery in on a convenient day
Kind Regards
The Luxury Nook Team
Quick delivery, great value for money
Couldn't get the same value for money from any local plumbers merchants. Arrived on doorstep within days, well packaged.
June 25, 2011
Unprompted review
Absolute class, a luxurious experience!
Superb products that live up to their billing. A very easy company to deal with, great communication and after sales service. We got a real touch of luxury for our bathroom at a price that didn't cause heart surgery. Would certainly and have recommended them to our family and friends, a 5 star experience; thanks guys!
June 24, 2011
Unprompted review
Good quality, easy to install, will use again.
Always wary of ordering over internet without seeing in the flesh but very happy with quality and price I paid. I will definetely buy from them again.
June 24, 2011
Unprompted review
Excellent service with quality products
I ordered a quantity of bathroom units etc, all were delivered as promised, well pckaged and in perfect order. Would order from Luxury nook again....
June 23, 2011
Unprompted review
very good service and helpfull advise
i found luxury nook helpful from initial enquiry through to items being delivered on specific date as requested
June 23, 2011
Unprompted review
EXCELLENT SERVICE, FIRST RATE
A quick and easy transaction with a first rate service
June 23, 2011
Unprompted review
Brilliant service and products
great service, easy to order, delivered with no fuss, packages and products complete and in full, no problems. Asked a question direct by email answered within 1 day. Great all roudn service would use again no question and have reccommended
June 23, 2011
Unprompted review
Super service
everything was clear and easy to find on the site. found what i was after really easily and the price was amazing.
No problem with recommending luxury nook to my friends and family
June 22, 2011
Unprompted review
Terrible
Small order which never turned up. Had to contact the company on a regular basis and was guaranteed the product would arrive.
Called and cancelled after almost a month of nothing and still waiting for a refund.
June 21, 2011
Unprompted review
Reply from Luxury Nook Ltd
Dear Mr Phillips
I can only apologise for your order not arriving.
We refunded your order as requested. Funds can take up to 10 days to clear back into your account. You should now have the funds back in your account
Kind Regards
The Luxury Nook Team
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