Luxurypresence Reviews 4

Just extremely dishonest. So much of what they promised me when signing up turned out to be untrue. One of the big promises they made was that even if I stopped my partnership with them in the future, my website would remain. Now that I'm actually stopping the partnership, they are telling me I'll lose my website. So, they didn't deliver on any of the promises they made. I got zero new business in a full year of working with them. The technology they promised only worked some of the time, and not very well even then. And it 100% did not perform the singular key feature that convinced me to sign up in the first place. And now on the way out the door, they are revealing one more lie they told in the sales process by telling me that I'll no longer have my website. Terribly dishonest organization.

Agents RUN.
This company will get you locked into a contract and then take an obscene amount of time "developing" your basic site, and if you ever have a question or need help - good luck, impossible to reach anyone. Even their "managers" will just ghost you. WASTE of MONEY. May look nice, but it's a scam.

I met with the Account Exec, Philip Bartholomew to discuss building a website. I was trying to get out of the presentation, and he kept going lower and lower on the price. He told me that if I set up an account for service with this company, then if I were to cancel my membership after the 1 year is over, then I would still have access to the content of the website. Now my one year is up, and this exit coordinator is telling me that I will not have access to the content that I paid thousand of dollars for. I was lied to in the beginning and if I would have never had access to the content I paid thousands of dollars for, then I would have not agreed to sign up for this service in the first place. The account exec was trying to hard to make a dollar, and he was so rude and kept rushing me because he said he has to go because he's entertaining family, but if I don't accept the offer now, then I won't get the deal. He forced me to decide on the spot. DO NOT USE THIS COMPANY!!! They did not provide the product I was promised I would get it I signed up and paid for it.

I want to express my immense gratitude to the incredible team at Luxury Presence for their outstanding service and support. As the owner of a luxury real estate business, having a stunning website is crucial, and Luxury Presence delivered beyond my expectations.

Unfortunately, due to the challenges posed by the pandemic and personal hardships, my website was deactivated for non-payment. In this difficult time, the billing department at Luxury Presence showcased an unparalleled level of understanding and compassion. I was genuinely taken aback by their kindness and willingness to help.

To cut a long story short, the billing department not only worked with me to catch up on all outstanding payments but also devised a reasonable and manageable payment plan. Their generosity and flexibility provided me with a second chance to reinstate my website, allowing me to continue showcasing my business in the best possible light.

Luxury Presence has proven to be not just a website builder but a company with a heart, understanding the challenges that individuals may face. Their commitment to exceptional service and their willingness to go above and beyond for their clients make them truly the best of the best.

I wholeheartedly recommend Luxury Presence to anyone seeking a top-notch website builder coupled with a team that genuinely cares about their client's success.

A sincere thank you to the entire Luxury Presence team for their professionalism, understanding, and unwavering support.

Also a Very Special Thanks To Chontel McMilling, Jackie Dunbnicka, and my wonderful Account Manager Gwynn Vaiciulis

Joane Louis
REALTOR®