Lycafly offered a reasonable price for my chosen destination through Skyscanner. I wanted to be sure they are not some bait and switch scammers as I have not used this travel agent before. I spoke to... See more
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Review summary
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Booked my flight on line. Within 2 hours, Ranjit contacted to check I was happy. I had already put the contact phone number of the company on my phone so I knew that it was a genuine call.... See more
Sandeep was extremely helpful, professional and polite. He helped me change my booking and reassured me throughout the phone call. He was patient with me as I asked many questions. A very experienced... See more
Today, Sandeep Bhatia provided excellent assistance with great patience, leaving me as a satisfied customer. He stayed with me until my issue was completely resolved. I am very pleased with his suppor... See more
Company details
Information provided by various external sources
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Contact info
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, United Kingdom
- 02071323232
- cs@lycafly.com
- www.lycafly.com
4.1
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Grate services & reasonable Price
May 5, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Terrible booking system
After I e paid for the ticket they want me to send a picture of the card I paid with and my passport copy.
They are scared of a chargeback.
Told them to cancel the ticket and refund me
May 4, 2025
Reply from LycaFly
Dear Customer,
Thank you for your feedback. We're sorry to hear that our verification process caused frustration.
We understand that sharing personal documents can feel inconvenient, but please know that requesting a copy of your passport and the card used (with sensitive details masked) is a standard security measure. This helps us protect our customers from fraudulent bookings, unauthorized card use, and potential identity theft.
Our goal is to ensure that your booking is safe and that no issues arise during your travel. We take data privacy seriously and handle all documents in line with strict security and data protection policies.
We truly appreciate your understanding, and we're here to address any further concerns you may have.
Regards,
CS - Lycafly
Do not use - terrible! …
Terrible service cancelling the booking a few hours after I made it. And not refunding for 7 days!! Just awful, stay away, do not book with this company!
May 3, 2025
Reply from LycaFly
Dear Customer,
We're truly sorry for the inconvenience caused by the cancellation of your booking. We understand how frustrating this experience must have been and sincerely apologize for any disappointment.
Please rest assured that your refund has been processed.
We’re constantly working to improve our service and appreciate your feedback. If there’s anything more we can do to assist, please feel free to contact our support team directly.
Regards
CS - Lycafly
hope its good I have not yet travelled…
hope its good I have not yet travelled so far very good
April 30, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Would have given 5 star ..but please…
Would have given 5 star ..but please make it obvious that the lower fares do not include free seat reservations…the ticket has cost a further 500.00 to confirm the seats with Qatar airlines.
May 1, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Great experience very well staff quick…
Great experience very well staff quick booking. Happy to have great price ticket thanks
February 21, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Price good and helpful
April 20, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Great service and great price
April 16, 2025
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Reply from LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
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