I’m blown away by the service, speed and quality we received. I ordered the light on Saturday and by Monday afternoon it was installed! Super fast delivery, which we were given tracking details all th... See more
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Created with AI, based on recent reviews
Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Excellent product and fast delivery
Order never received and no response to any emails to customer service. I will be escalating to the ombudsman.
Item not received
Ordered outdoor lights in July , item never received, no answer from customer service :/
Yet again consistent excellent service! Goods arrived on-time in excellent condition, that's why I'll keep using Lyco - Thank You!
Product appears to meet description. Not tested yet though.
Excellent range of products.
Here we are again, no reply to my previous message sent some weeks back regarding two failed LED Battens.
Great products, very poor customer service
Tte ordering process was very simple and delivery very swift.
I placed my order on the 17/7 and it was delivered by courier the next day 18/7
I would deffinantly use again
Absolutely outstanding customer experience. Sadly I didn't get the name of the lady that helped but give that woman a raise, she is an asset to your organisation. I ordered a string of outdoor 12V fairy lights and in a panic didn't realise they could be either AC or DC. Rang customer services who were experiencing a software outage. The person I spoke to went out of their way to help and resolve my issue, absolute diamond 💎🤲
Fast delivery, items wont fit my intended use (my fault) but they want £7 to post 2 small cables back to them (on top of paying £7 to get the items to me in the first place) the cables themselves were only £8 - meaning Ill be massively out of pocket
The lights were exactly what i needed and exactly as described. easy to install and to wire up, and very reasonably priced. I was looking everywhere for 90 cm lights to fit under one metre kitchen cabinets, but I couldnt find them anywhere until I found lyco. The brightness is perfect and my wife is very happy.
The website was a bit clunky but worked ok. The only thing that may be improved is delivery. It was expensive relative to the price of the lights and relatively slow....from memory promised in two days arrived in four or five.
Excellent service. Delivered as promised. I was kept updated throughout.
Excellent service - issue sorted out within minutes.
I was extremely pleased with the service I recieved,I ordered my outdoor light last Friday at 16.00 and received my item at 10.30am the following morning it was then fitted in the afternoon less than 24hrs after ordering it
Super fast dispatch, easy to fit and works exactly as intended.
Fantastic value for money with our LED panels and came with the transformers already. Highly Recommended.
Excellent service, my order completed in 2 days.
Very competitive price
I have ordered as a trade customer a couple of times. I have always been impressed with how quickly orders are shipped!
Easy to navigate the website, found what I was looking for quickly, the prices are excellent and the quality is there. Also the delivery and communication from Lyco was faultless, thank you.
Excellent service and good prices.
Goods delivered in 24 hours.
Many thanks
Great quality product at a good price and great customer service
Beautiful lamps and amazing fast delivery. Items were well packaged. Highly recommend this company.
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