Lyons Davidson Solicitors Reviews 2,517

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 508 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their competence, professionalism, and helpfulness, often highlighting their ability to keep clients informed and at ease throughout their cases. Many people appreciate the excellent customer service, noting quick responses and clear explanations, which made complex processes much easier to manage. However, some customers experienced dissatisfaction with the service and response times, mentioning slow progress on their claims and unanswered emails. A few other people also felt that communication was lacking, with some instances of not being informed about important updates or the status of their claims.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising individuals for their professionalism,... See more

Claim

Reviewers mention ambiguous feedback about claim. Many customers express frustration with the handling of... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers, like those assisted by certain staff... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlighted the helpfulness and compassion of... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We were put in touch with Lyon Davidson via our home insurance provider. The service was initially a little slow but once they had processed the information we had provided things the claim started to... See more

Company replied

Rated 5 out of 5 stars

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout h... See more

Company replied

Rated 5 out of 5 stars

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion. Tilly dealt with my case, but she... See more

Company replied

Rated 5 out of 5 stars

Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again... See more

Company replied


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They are helpfull

March 30, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Carlo,

Thank you for your feedback. We’re pleased to hear that you found our team helpful and that your experience was a positive one.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Quick responses, informative and great advice.

I would like to sincerely thank the Lyons Davidson team, specifically Sajida Abaidin. Since she took up my case, everything has been fast-tracked and handled very professionally. She has got the outcome that I was hoping for and I am very happy and grateful to have had her service, which I highly recommend to others.

March 30, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi SJ,

We’re delighted to receive your feedback. It’s great to hear that Sajida provided prompt, professional, and informative support, helping to progress your case efficiently and achieve the outcome you were hoping for.

We’re pleased you had such a positive experience and truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I have rated the legal services I…

I have rated the legal services I received from Lyons Davidson, Bristol highly because despite a lengthly period of time elapsing whilst my case was processed I felt reassured that my solicitor always had my best interests at heart. He was hardworking and in regular contact with me whilst he dealt with all of the complexities involved. I was listened to, given advice, he liaised with third parties and I never felt I was being a nuisance. All of which was important to me during a difficult time.

March 30, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi L P Tuck,

We’re very pleased to hear about your experience. We appreciate that your case took time to conclude, and it’s great to know that throughout this period you felt supported, listened to, and kept informed.

We’re especially glad that your solicitor’s hard work, clear communication, and dedication helped reassure you during what can be a difficult process. Thank you for your kind feedback - it’s greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My dealing with Lyon’s Davidson…

My dealing with Lyon’s Davidson concerned a personal injury claim which by its very nature to over three years to settle. During this time we were in regular contact with 3 of their staff increasing in seniority as time passed. We were particularly pleased with Charlie F who was extremely helpful in handling early contact. Thank you, Charlie. Our final contact Dan F was great. So helpful, understanding and reassuring. Always ready to listen to me, explain a situation and offer valuable advice and finally negotiating an acceptable compensation for me. Brilliant. Thank you, Dan.
If these 2 people are representative of the company, I have no reservation in fully recommending it.

March 2, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Frederica,

We’re very grateful for you taking the time to share your experience. We appreciate that your claim was a lengthy process, and it’s great to hear that Charlie and Dan provided helpful, supportive, and reassuring guidance throughout.

We’re especially pleased that Dan was able to offer clear advice and achieve a positive outcome for you, and that both team members made a lasting impression. Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Superb

Having had a road traffic accident, my insurance company put me in touch with Lyons Davidson and Andy Vraitch was appointed to my case. Andy exceeded all expectations, the case was tiresome and frustrating as the other side were slow to respond with endless delays, but Andy always kept me well informed regularly as to how the case was developing and replied quickly to my frequent emails. Finally, the case has concluded and Andy managed to get it all sorted for me with a successful result. I cannot recommend Andy Vraitch enough, it’s been an absolute pleasure, and I would highly recommend him. Many thanks Andy for doing an excellent job and all the best for the future.

March 27, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Beau,

We’re delighted to hear about your experience - thank you for sharing such detailed feedback. It’s great to know that Andy provided consistent communication and support throughout what sounds like a challenging and prolonged process, and that he kept you well informed at every stage.

We’re especially pleased that his efforts led to a successful outcome and that his responsiveness made a positive difference. Your recommendation is truly appreciated, and we’ll be sure to pass on your kind words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Bethany Chandler was excellent!

Bethany Chandler was excellent!

Really informative and prompt with responses - can't thank enough!

March 25, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Jordan,

Thank you for your kind feedback. We’re delighted to hear that Bethany provided informative and prompt support throughout your experience.

We really appreciate your comments and will be sure to pass them on.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

I previously had a successful claim…

I previously had a successful claim with Lyon’s Davidson and through this whole process the communication was below par. Since then my partner who was a passenger in the car crash was trying to make a claim. They were numerous errors with his account, not allowing him to complete a claim form so we took this elsewhere as Lyon’s Davidson were useless in resolving this. I have since requested relevant information from my claim to allow me to obtain all relevant evidence etc and contacted Lyon’s Davison over a month ago for this. I was told this was passed over to the management team and I would hear back in 5 days. I am still waiting for this information and have had no communication from Lyon’s Davidson at all. It is completely unacceptable.

March 25, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Dear Consumer,

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further, but are currently unable to assist.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

Abbie Ford has been fantastic

Abbie Ford has been not just great throughout my claim but went over and beyond to get my claim settled with Westmorland & Furness Council, who have been deliberately awkward.

Abbie has kept in touch throughout the claim, has chased the other sides solicitors.
she has been so pleasant throughout the process.

She is a credit to Lyons Davidson

March 25, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Linda,

We’re delighted to hear such positive feedback about your experience. It’s wonderful to know that Abbie went above and beyond to progress your claim and kept you informed throughout, even when dealing with a challenging situation.

We’re especially pleased that her proactive approach and professionalism made a difference, and we’ll be sure to pass on your kind words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson helped me claim losses…

Lyons Davidson helped me claim losses from a car accident. Communication with my case handler (Abbie) was excellent and she was a pleasure to deal with, keeping me up to date throughout the process. I'm happy with the outcome and would highly recommend Lyons Davidson and Abbie.

March 25, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Quyen,

We’re pleased to hear about your positive experience. It’s great to know that Abbie provided excellent communication and kept you informed throughout your claim, making the process smooth and straightforward.

We’re delighted you’re happy with the outcome, and we truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Turned a Stressful Situation into a Smooth Journey

I couldn’t be happier with the service I received from Sophie Miller throughout my accident claim. From start to finish, everything was handled in a professional and efficient manner, and the whole process felt smooth and well-managed.

Communication was excellent at every stage—I was always kept informed, any questions I had were answered clearly and promptly, and I never felt left in the dark. What really stood out to me was Sophie’s empathy and understanding. She took the time to listen, made me feel supported, and genuinely cared about getting the best outcome for me.

Everything was dealt with quickly without ever feeling rushed, and her attention to detail gave me complete confidence throughout the process. It’s not often you can say a situation like this has been stress-free, but Sophie made it as straightforward as possible.

I honestly couldn’t fault the service I received and wouldn’t hesitate to recommend Sophie Miller to anyone needing a reliable, professional, and compassionate solicitor.

March 24, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Lucy,

We’re delighted to read your feedback - thank you for taking the time to share such a detailed review. It’s wonderful to hear that Sophie provided a smooth, professional, and well-managed experience throughout your claim, especially during what can often be a stressful situation.

We’re particularly pleased that her clear communication, empathy, and attention to detail helped you feel supported and confident at every stage. Knowing she made the process straightforward and stress-free for you is exactly what we strive for.

Thank you for your strong recommendation - it truly means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Many thanks to Bethany Chandler for her…

Many thanks to Bethany Chandler for her assistance.
It was my first experience with the legal services recommended by my car insurance company.
Bethany helped me fully recover all my losses. The process takes time but I am happy with the result. Thank to Bethany Chandler again for.
Regards,
Mrs Svetlana Bekova

March 24, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Mrs Svetlana Bekova,

Thank you for taking the time to share your experience. We’re pleased to hear that Bethany was able to support you through your first experience with legal services and help you recover your losses.

We’re glad you’re happy with the outcome and appreciate your kind words about Bethany’s assistance.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Highly Recommended

My case was handled by Paddy Trouton and I cannot speak highly enough of her. I was fully informed during each step in the process which was much appreciated, as I had not been in the position I was in before. Paddy was professional, understanding, supportive and put me at ease during times of stress and overwhelm.
I can’t fault the communication. I was updated at each stage as well as given expected time frames before next steps which was great.
I felt that I was in good hands all throughout the process and felt well advised.
Paddy’s telephone manner was also something to note, she has a great balance kind, warm all whilst highly professional.

March 20, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Stephanie,

We’re very grateful for your kind feedback. It’s wonderful to hear that Paddy provided such clear communication and consistent support throughout your case, especially during what can be a stressful and unfamiliar process.

We’re particularly pleased that her professionalism, understanding, and warm approach helped put you at ease, and that you felt well informed and in safe hands at every stage.

Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

5 star

I was in desperate need of a solicitor within days as summoned to court for a driving offence I didn’t commit.
David Olivere at Lyon’s Davidson Solicitors called me within 24 hours, prepared paperwork and arranged for a duty solicitor to attend court with me.
All within a few days I appeared in court and it was withdrawn within a matter of minutes. The stress was completely taken away me have such a professional organisation representing me. I would not hesitate to recommend Lyon’s Davidson solicitors! 5 stars from me!!

March 17, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Mandie,

We’re delighted to hear about your experience. It’s great to know that David acted so quickly to support you during what must have been a very stressful situation, and that everything was handled efficiently leading to such a positive outcome in court.

We’re pleased that his prompt action and professionalism helped put your mind at ease, and we truly appreciate your recommendation and 5-star rating.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Further to sustaining a spinal cord…

Further to sustaining a spinal cord injury from a negligent driver… Kerry and her team could not have been more supportive, compassionate and professional throughout the whole process. Not only did they help me with litigation, they supported my family and made sure that we received the outcome that we deserved. I cannot recommend Lyons Davidson enough, they really did set me up with the best possible start to my recovery journey both personally and professionally, thank you all from the bottom of our hearts.

December 9, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Lynsey,

We sincerely appreciate you sharing your experience with us. We are very sorry to hear about your injury, and we recognise how life-changing this must have been for you and your family.

It means a great deal to know that Kerry and her team were able to provide compassionate and professional support throughout your case, not only with the legal process but also in supporting you and your family during such a difficult time. We’re pleased they were able to help you achieve a positive outcome and support your recovery journey.

Thank you for your heartfelt recommendation - it truly means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Myself and members of my family RTC 2023

Myself and members of my family were involved in a None fault serious RTC in November 2023 in which a uninsured youth (now in prison)decided to come our side of the road at speed through traffic lights on red and collided with us. leaving all of my family members with injuries.
My daughter came off the worse with a broken neck and paralysis in hands and legs.
I would like to say that Lyons Davidson Solicitors’s took our cases on from start to finish, Kerry, Frances and Kelly went above and beyond to bring our claims to a conclusion, they really did become part of our family and still want us to update them with our daughters rehabilitation journey.
Although we do wish our lovely daughter could be the same has she was before the incident the knowing she can with the compensation and rehabilitation try and lead some sort of life.
Again this is thanks to Kerry, Frances and Kelly. At Lyons Davidson.
Thank you all so much xx

March 19, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi John,

We are truly grateful that you have taken the time to share such a deeply personal experience. We are so sorry for what you and your family have been through, and we can only imagine how difficult this journey has been, particularly for your daughter.

It means a great deal to hear that Kerry, Frances and Kelly were able to support you throughout the process and provide not only professional guidance but genuine care during such a challenging time. Knowing they made a positive difference and supported your family every step of the way is incredibly important to us.

We wish your daughter continued strength and progress in her rehabilitation, and thank you again for your kind and heartfelt words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Legal help

I had a no fault accident in 2025. I had a legal policy and Lyons Davidson was appointed to assist me. Bethany Chandler was my case handler and from the start the team and Bethany provided me with relevant, prompt, courteous and reliable advice. My case is now settled and can say this company and staff were worth five stars if not more!!Thank you.

March 19, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Martin,

We’re very pleased to hear about your experience. It’s great to know that Bethany and the team provided prompt, courteous, and reliable advice throughout your case, and that you felt well supported from start to finish.

We’re delighted your case has now been successfully settled, and we truly appreciate your kind words and five-star recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Amazing outcome! Well worth the wait!

I’d like to give a massive thanks to my case handler Catherine Stewart for taking on my case. From start to finish, she was very quick to give me updates and get the ball rolling.

Although my case took a little bit longer than I had imagined (no fault of Lyons Davidson but due to waiting for other people to get back to my case handler), I was extremely happy with the outcome.

Catherine was honest with me in terms of what to expect and she managed to get me a really good offer from MIB. She went above and beyond and anytime I had any questions, she was able to answer these for me in detail and very promptly too.

I would recommend others to Lyons Davidson especially Catherine Stewart! Thank you so much for your hard work and it is very much appreciated.

March 18, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Thamanna,

We’re thrilled to read your feedback - thank you for taking the time to share your experience. It’s wonderful to hear that Catherine kept things moving and provided clear, timely updates throughout your case, even where there were unavoidable delays.

We’re especially pleased that her honest advice and dedication helped achieve such a positive outcome for you, and that she was able to answer your questions promptly and in detail along the way.

Thank you for your kind recommendation - we’ll be sure to pass your comments on to Catherine.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Nelay represented us in a civil claim…

Nelay represented us in a civil claim against a car salesman. He was professional, courteous and patient.

Nelay helped in mediating a settlement between us and the salesman recovering a significant portion of our money, which otherwise would have involved a lengthy and costly court process. Something we were trying to avoid.

I would recommend Lyons Davidson and Nelay, and was happy to be represented by them.

February 17, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Chris,

We’re delighted to hear about your positive experience. It’s great to know that Nelay provided professional, courteous, and patient support throughout your claim, and that his efforts helped achieve a successful settlement without the need for a lengthy court process.

Thank you for your recommendation - we’re pleased we could assist you.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I have been very impressed with Matthew…

I have been very impressed with Matthew Dorrington, he provided regular and valid updates on the progress of my claim, keeping me updated all the time. He also took the time to explain the number of stages and approximate timeframes. He had compassion on how stressful this process can be as I have not done this before. He provided excellent customer satisfaction and I would recommend Lyons Davidson Solicitors to family and friends.

Thank you Matt.

March 7, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Brenda,

We’re really pleased to read your feedback. It’s wonderful to hear that Matthew kept you consistently informed and took the time to clearly explain each stage and timeframe, especially during what can be a stressful and unfamiliar process. We’re glad his compassionate approach made a positive difference to your experience.

Thank you for your kind recommendation - it means a great deal to us and will be shared with Matthew.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

From start to finish l found Lyons…

From start to finish l found Lyons Davidson and in particular our case handler Freya Simpson very efficient and informative.
Always kept up to date on all matters.
Would throughly recommend for their services.

March 13, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Bill,

We’re delighted to hear about your positive experience with our team. It’s great to know that Freya provided efficient and informative support throughout your case and kept you fully updated at every stage. Thank you for your recommendation - it’s much appreciated.

Kind Regards,
Lyons Davidson

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