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Made-in-China.com Reviews 

1,234
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the excellent support received throughout their purchasing journey. Consumers also deeply appreciate the high quality of items available and consistently note that the overall service is exceptionally reliable. However, some customers also noted serious issues concerning unhelpful support teams and unresolved disputes regarding problematic orders. A few people experienced major difficulties with incorrect items being delivered, poor communication, and disappointing after-service experiences. People frequently mentioned that getting assistance with wrong inventory or failed transactions was extremely difficult and entirely frustrating.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a wide divide in their experiences. Some consumers... See more

Service

Customers had positive experiences with service, highlighting prompt communication and helpful staff.... See more

Staff

People report positive experiences with staff, highlighting attentive and helpful service. Reviewers... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Quality

Clients share ambiguous opinions on quality. Some reviewers report satisfaction, noting high product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

I was very surprised the way your staff communicate with me. They were very helpful and always willing to go an extra mile with advice. The product is working good and the pricing unbelievable.

Rated 4 out of 5 stars

Communication was good and timing for products and delivery was as stated. Was a little disappointed with size but I didn't notice that they were smaller than I thought. Products were of good quality... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

Promotion box for Made-in-China.com

🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,234)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Made-In-China refusal to help

Made-In-China is equaley corrupt as fraud outfit in
question that I reported numerous time last year. You
no longer answer my emails and did not do nothing to help, even refuse to put them on black list, as fraud
factory, that is very bad for the rest of factories who are not fraud, therefore we are going to minimize orders trough your platform

August 8, 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Mr. Milan Rajacic,

We’re sorry to hear about your concerns and understand your frustration regarding this matter.

We have reviewed the information currently available to us, but we have been unable to locate a corresponding trade dispute or formal complaint associated with this order. We take reports concerning potential fraudulent activity seriously and would like to have the opportunity to review your case based on the relevant evidence.

If you have previously contacted us regarding this issue, or if you have additional evidence concerning the supplier, we kindly ask you to submit an online complaint through our official complaint channel:
https://sourcing.made-in-china.com/new/complaint/page/index.html

Please provide your order details, supplier information, previous communications, and any supporting evidence. Once we receive the information, our team will review the case and follow up accordingly.

We appreciate your feedback and hope to have the opportunity to properly investigate your concerns.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Bad experience with Made in China

Bad experience with Made in China, as their support didn't do much for fake or wrong inventory dispatched from supplier, even highlited dispute 2 times and there support didn't come up in dispute but the supplier rejected the dispute and they got the payment.... really disappointed even 2nd time provided more proofs but still not.... not a good platform.

August 2, 2026
Made-in-China.com logo

Reply from Made-in-China.com

Dear Joseph Weber,

We're sorry to hear that you are disappointed with your experience, and we understand your concerns regarding the dispute and payment.

We have reviewed the status of your case and can confirm that your payment dispute has also been submitted to your bank through a chargeback request. At present, the bank has not yet issued a final decision on the chargeback.

As the bank's chargeback review is currently in progress, the final outcome of the disputed payment will be determined through that process. If the bank rules in your favor, the disputed amount will be returned to you through the chargeback process.

We understand that this situation can be frustrating, and we appreciate your patience while the review is ongoing. If you have any additional evidence or questions regarding your case, please continue to communicate with our support team through your order's dispute channel so that the relevant information can be properly recorded and reviewed.

Thank you for your feedback.

Made-in-China.com Service Team

Rated 1 out of 5 stars

I brought it to a practice and the…

I brought it to a practice and the first shot that hits my stick breaks it.

August 4, 2026
Made-in-China.com logo

Reply from Made-in-China.com

Dear Mr. Bransen,

We're sorry to hear that the product was damaged during its first use. We understand how disappointing this must have been, especially when the product failed so quickly.

We recommend contacting the supplier with details of the issue, along with photos or other relevant evidence, to discuss an appropriate after-sales solution. If you are unable to resolve the issue directly with the supplier, please submit a complaint through your order. Our Trade Dispute team can then review the case based on the order details and supporting evidence.

Thank you for bringing this to our attention.

Made-in-China.com Service Team

Rated 4 out of 5 stars

Communication was good and timing for…

Communication was good and timing for products and delivery was as stated. Was a little disappointed with size but I didn't notice that they were smaller than I thought. Products were of good quality too!

August 6, 2026

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