Magick Reviews 

108
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Men! if your facing recession in your love life or marriage and you wana spice things up with your partner and restore the Positive love vibes, i highly recommend that you refresh your relationship w... See more

Rated 4 out of 5 stars

The product is OK. My girlfriend wasn't much excited about it but that doesn't mean it's bad. Just taste and colors are different from each other. Had some issues along the order process but I can say... See more

Rated 5 out of 5 stars

Ordered the Aurora necklace and earrings just before COVID-19 hit. They told me they had already shipped the order but I couldn't even check the tracking numbers as our postal services went completely... See more

Rated 5 out of 5 stars

Magick offers beautiful, special products of high quality and the customer service is stellar. I will definitely buy here again.

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(108)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They don't deserve 1 star!

Ordered on January 20th, order shipped on the 26th and today
is February 2nd and this hasn't moved since the 26th in USPS
system. I emailed several times with no help from Isabel. I
called the number numerous times only to be told to leave an
email{why do that when they don't respond?}. I was told by
Isabel that USPS is experiencing delays. This is total BS!!!!! I
ordered 8 things from different companies and ALL came
through USPS with NO delays. My first and LAST time ordering
from this company. I have been going to Original Botanica from
the beginning but decided to place an order with this company
to give them a try as well. What a HUGE MISTAKE THAT WAS.
Everytime I place an order with Original Botanica, it's ships the
"SAME DAY" and it arrives the very next day!! I will be filing a
complaint with my bank to get my money back from this
company!!... I also seen where other people have been
complaining about the SAME thing so it can't be "just me"!.

January 20, 2023
Unprompted review
Magick logo

Reply from Magick

This review is intended for Magick.com which is a completely different website and nothing to do with us. We are Magickjewerly.com.

Rated 5 out of 5 stars

Love!!!

Love the jewelry. Great customer service. I am a repeat customer and will continue to be. I would recommend Magick.

January 25, 2023
Unprompted review
Rated 3 out of 5 stars

Lovely but badly made

Lovely but badly made

I have had several items from Magick.
Two rings and two necklaces
The necklaces are fine, and I love them.
The rings are adjustable and the silver bands so thin that they bend and eventually snap. Both mine broke within a year of purchase. I contacted them through messenger and was blocked. I put a review on Facebook and it was removed. I emailed them and got nowhere.

June 2, 2022
Unprompted review
Rated 4 out of 5 stars

I purchased the product for Christmas…

I purchased the product for Christmas gift to myself, however, it didn't arrive after 3 weeks from purchase. I waited for months until March came - my birth month - so I thought, if it comes, it could serve as a birthday gift to self. Indeed I received it in March (almost 4 months of waiting).

The product is so beautiful, I really like it. However, when I wore the necklace for the first time, a few hours later, the chain got broken. It was probably defective, not sure why. I reported my concern to their CS, received a response. They did not tell me what's the status of my claim for weeks so I thought ok, charge to experience. However, a month after I informed them about the defective necklace, I received a replacement. It was a surprise for me! Again, I really like the products both earrings & necklace for their beauty and elegance. I give 4 stars for the waiting period ( probably because I also live so far) but yeah, 4 months is a long wait while the replacement only took 1 month to arrive. It's the courier's fault maybe, not sure.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Legit 5 star Shop!

Legit Shop! Costumer Service is assuring and best. Very Awesome Quality of the product. They even got discount for those Jewelries!

Thank You Magick! Will Order again soon. :D

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful and unique bracelets

Beautiful bracelet for my angels. Love your collection. A small suggestion if you can add the tracking details of the delivery service used to send the orders it will be helpful and can avoid confusions.

November 11, 2021
Unprompted review
Rated 4 out of 5 stars

Good product

Good product but it took about 4 weeks to come my girlfriend loved the necklace and the earrings and the customer service is good

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, the customer service girl (Sophia) ¡Explendid! And the shipping was amazing. Magick is just a pure magic brand.

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful items

I love the products! lovely items. There was a delay at first, but the contact center handled problem right and was awesome. Just order goods in advance if its a gift :)

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Kudos for Magick

Ok, due to covid situations deliveries worlwide take longer, it`s what it is right now, but none the less, i got my order in a fairly decent time frame, but the most important was.....i actually got what i ordered and in perfect condition

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

5/5, will definitely buy again.

The customer support was always very helpful and friendly throughout the shipment process. I live in Serbia, Europe and the package was flawlessly delivered to me in the time frame which they informed me of. Quality of items is outstanding and it's the same as in the photos provided.

September 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look