It has been a pleasure working with MainPay. I started working with them in 2023 and have consistently received excellent service throughout these years. The team is professional, responsive, and sup... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The overall service is quite good and they have polite staff as well. However, they should review the admin fee. Its quite high in my opinion.
Company replied
MainPay, They are reliable and the one thing that i cherish about them is they pay on time.
Company replied
Hello, I am Carolyn Stewart. A very busy Supply Teacher. Been with this company since 2017. I get a readable payslip, and each year my P60 is concise. Thanks to MainPay, I do not have the worr... See more
Company replied
Company details
Written by the company
MainPay is a leading UK Employment Business, often referred to as an Umbrella Company. We specialise in providing a compliant and tax-efficient working solution for temporary workers contracting in the UK. The MainPay mission of developing close and sustainable partnerships with our clients has allowed us to successfully employ temporary workers and provide services to UK businesses across all sectors and industries since 2006. In addition to providing a tax efficient payroll, our unique services are aimed at ensuring that all parties are always better off by engaging with MainPay. Our clients benefit from being able to focus on their core activity of finding placements while having MainPay expert support staff to address all their and their candidate queries and issues.
Contact info
United Kingdom
- 02078086401
- reviews@mainpay.co.uk
- www.mainpay.co.uk
4.4
Excellent
66 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleasant experience with MainPay
Very pleasant experience with MainPay. Thank you!
October 10, 2025
Unprompted review
Reply from MainPay
Dear Kali,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
It was very lovely speaking to Natasha…
It was very lovely speaking to Natasha and she clear all my questions regarding payment method etc. she was extremely supportive and telling me everything in detail with clear communication. I really appreciated her help.
October 3, 2025
Unprompted review
Reply from MainPay
Dear Zumar,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I talked to Natasha by phone
I talked to Natasha by phone. She was helpful and nice person.
October 2, 2025
Unprompted review
Reply from MainPay
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I had the pleasure of speaking to John…
I had the pleasure of speaking to John Rhode today. I had some questions answered and John took his time to clarify all the information. He was very helpful and patient with me on the phone. Many thanks.
October 2, 2025
Unprompted review
Reply from MainPay
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
MainPay,They are reliable
MainPay,
They are reliable and the one thing that i cherish about them is they pay on time.
May 9, 2025
Unprompted review
Reply from MainPay
Dear Yemi,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
It has been a pleasure working with…
It has been a pleasure working with MainPay. I started working with them in 2023 and have consistently received excellent service throughout these years. The team is professional, responsive, and supportive.
Taruna Jangid.
September 16, 2025
Unprompted review
Reply from MainPay
Dear Taruna,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Communication is clear
MainPay offers a straightforward and efficient payroll process. Communication is clear, payments are made on time, and the overall service feels consistent and dependable. Their professionalism provides peace of mind, and I appreciate the support offered throughout.
September 8, 2025
Unprompted review
Reply from MainPay
Dear Lilliana,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I was recommended Mainpay by my agency…
I was recommended Mainpay by my agency and I work with two agencies both of which pay me simply and directly to Mainpay
September 4, 2025
Unprompted review
Reply from MainPay
Dear Mark,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Main pay always pay me on tim and…
Main pay always pay me on tim and always the correct amount
Very simple
I have used main pay for over a year and it never fails me.
August 31, 2025
Unprompted review
Reply from MainPay
Dear Beenish,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thanks to Mainpay
Thanks to Mainpay . Customer service is the best the patience , quick response never no issues and great service all around.
August 30, 2025
Unprompted review
Reply from MainPay
Dear Angelina,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I was working as Teaching Assistant…
I was working as Teaching Assistant since 2014 . And I had very good experience to their system of payment in time with payslip. And also provide p45 and p60 with generosity . They had good communication skills .
July 20, 2025
Unprompted review
Reply from MainPay
Dear Mrs Begum,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Their customer service are very professional
Their customer service are very polite, understanding & helpful. They make the payslips easy to understand. They pay on time. All their documents are well organised . I never had any issue with them since I joined many years ago. I definitely advise people to join it
September 30, 2024
Unprompted review
Reply from MainPay
Dear Rana,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thanks to mainpay
I am Emmanuel Odion a staff of main pay.I have been with mainpay as a supply teacher for over a year now and I must say that she is a very reliable umbrella company.Thanks to mainpay for a high level of reliability.
August 28, 2025
Unprompted review
Reply from MainPay
Dear Erominsele,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thank you, MainPay, for the excellent service!
I started working with MainPay in 2017. They are still my main umbrella company even though I had the opportunity to work with other umbrella companies. I have received excellent service throughout all those years. If I ever needed help, all the information is thoroughly and clearly explained on their website. I do all the things online and have had to contact them only a couple of times. When I had to call, the service was amazing!
Thank you, MainPay, for the support and amazing service!
August 28, 2024
Unprompted review
Reply from MainPay
Dear Elena,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Years of great service …
I’ve been with MainPay umbrella company for many years, and throughout that time, their service and support have been nothing short of exceptional. The team has always been responsive, professional, and genuinely supportive—making the entire experience smooth and reassuring.
It’s truly disappointing to hear that MainPay Money is closing down. The discounts and benefits offered through that platform were a fantastic perk, and I’m concerned about losing access to those advantages that added real value to being part of MainPay. I hope the company considers alternative ways to continue offering similar benefits.
August 28, 2025
Unprompted review
Reply from MainPay
Dear Paulina,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Please not we will be offering an alternative benefit scheme, I am unable to find your details through trust Pilot, so please reach out to the MainPay team on 0207 808 6401 directly to enquirer further.
Best regards,
MainPay
Thank You MainPay!
Hello, I am Carolyn Stewart. A very busy Supply Teacher.
Been with this company since 2017.
I get a readable payslip, and each year my P60 is concise.
Thanks to MainPay, I do not have the worry over working out Tax and Insurance or anything else coming out of my hard earned wage.
Messages are as up-to-date as needed.
Access to their site is straight forward.
Data is handled safely, and when I need to interrogate or justify pay details, I can see breakdowns in a simple and comprehendible manner. Thank you for having my back, MainPay!
August 28, 2025
Unprompted review
Reply from MainPay
Dear Carolyn,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Helpful
Always very helpful and polite,always been able to offer support and advice when needed
August 28, 2025
Unprompted review
Reply from MainPay
Dear Karen,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Excellent customer service
Excellent customer service and clear on work relationship.
August 15, 2025
Unprompted review
Reply from MainPay
Dear Yole,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Excellent Service
Hi, this is a message for Nana. An excellent and friendly service provided. Very friendly and polite with a great sense of humour. Very supportive and smooth with providing constructive information. I really appreciated the support provided. Very professional, calm and collective.
Thankyou
August 4, 2025
Unprompted review
Reply from MainPay
Dear Mohammed,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Trust mainpay
Mainpay is an amazing employer man they paid on time perfectly sort out any situations without hesitation what a company id highly suggest them to everyone , for example I spoke to one colleague at the company at not to long after 9am which is early Chana Arendse amazing person helped me out in an instant thank you guys
August 1, 2025
Unprompted review
Reply from MainPay
Dear Psn,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
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