Majorelle Interiors Reviews 

292
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordere... See more

Rated 5 out of 5 stars

You can always judge how good a company is when things go wrong. Lefroy basin was wrongly boxed but Mike immediately organised another overnight without any fuss or discussion about paying and then cr... See more

Rated 1 out of 5 stars

Sadly, I did not receive the product and am awaiting a refund - whilst the customer service initially dealt well with DHL sending a stock photograph of the front of our property that was 2 years old a... See more

Rated 1 out of 5 stars

Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... See more

Company details

  1. Home & Garden

Information provided by various external sources

Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.


Contact info

3.9

Great

TrustScore 4 out of 5

292 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(292)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I bought the wrong finish, and the team were really helpful on helping me choose the right finish. I ended up returning my original purchase and placing a new order. I was much happier with their suggested finish, plus impressed with how quickly they refunded my original purchase.

January 4, 2023
Rated 5 out of 5 stars

Amazing Service and Immediate Shipping

Mike from Majorelle was incredibly knowledgeable and helpful. He fulfilled our order immediately and shipped the products the same day. They also have the best prices we could find anywhere. I can't recommend them enough for your high end sanitary ware needs.

December 20, 2022
Rated 5 out of 5 stars

Most companies miss use the term…

Most companies miss use the term "Specialists" but Majorelle more than justly deserve that privileged description! Mike Flatley's on the spot knowledge of products and their specifications was amazing, I take my hat off to this man.

December 8, 2022
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Reply from Majorelle Interiors

Thanks so much for this, don't normally reply as I'm busy trying to get on . I'm about to respond to my second only 1 star review in 3-4 years - item wasn't in stock and we can't get it anymore from the manufacturer - it's as simple as that. I suspect the refund e-mail went into their spam.
All the best, and anything in the future drop me a line. Thanks for your time.

Mike F

Rated 1 out of 5 stars

If you cancel an order you should…

If you cancel an order you should inform the customer

December 13, 2022
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Reply from Majorelle Interiors

Colin, thanks for your review.

The item was out of stock and we unfortunately didn't have any left in stock.

Full refund issued - any issues drop me a line.

It may have gone into your 'junk folder' but we don't hold any money of yours via pretty solid PayPal.

Any issues please get in touch.

Best regards,

Mike F

Rated 5 out of 5 stars

Easy and just the product I wanted

Easy to order the product I required on line. As it happens the product was out of stock and within about 30 minutes of the order I received a call from the company explaining that it may take a few weeks to fulfill it which was fine with me. They helpfully provided a product specification requested on the call almost immediately. Product has arrived in perfect condition. I just need to fit it

November 1, 2022
Rated 3 out of 5 stars

you've asked me for a review but the…

you've asked me for a review but the delivery you tell me is in 4 weeks. wouldn't it be better if i gave you a review after the order has been completed. seems a complete waste of both our times. let's just say so far ok. you have my money but so far i haven't received anything. not the best way for me to do business...but i'm hopeful all will be well...

November 4, 2022

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