We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordere... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You can always judge how good a company is when things go wrong. Lefroy basin was wrongly boxed but Mike immediately organised another overnight without any fuss or discussion about paying and then cr... See more
Sadly, I did not receive the product and am awaiting a refund - whilst the customer service initially dealt well with DHL sending a stock photograph of the front of our property that was 2 years old a... See more
Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... See more
Company details
Information provided by various external sources
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Contact info
Paddock House Lane, LS22 4BJ, Sicklinghall, United Kingdom
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sadly
Sadly, I did not receive the product and am awaiting a refund - whilst the customer service initially dealt well with DHL sending a stock photograph of the front of our property that was 2 years old as 'proof' they had attempted delivery (the building now looks very different!) a second attempt was not arranged and I therefore requested a refund - I lost the slot with our builder to install and now I have to start again - very frustrating
Good customer service- this is the…
Good customer service- this is the second time I’ve purchased taps from Majorelle, excellent service.
The process of ordering on line went…
The process of ordering on line went smoothly and straight forward and soon received my purchases
Ordered a magnifying mirror £175 10x…
Ordered a magnifying mirror £175 10x was not great quality and was certainly not 10x more 5x, when advertised it said free returns, but no instructions how to return , when I called the office I was told I had to pay for it to be returned, it cost me £15 I was given back the delivery charge of £9 but awful customer service.
I have heard nothing from you and not…
I have heard nothing from you and not received my purchase. Ordered 26th April 26. Delivery was due 2 biz days after order - expensive purchase which is a gift. I am really disappointed. Please let me know when I can expect delivery. Hilary Benson

Reply from Majorelle Interiors
Item not received and no response received to request for update.
Order placed on 11th February with 2- 3 business days delivery. Item not received by 23rd February and no response given to request for update.
Flippin’ marvellous!
Item was never available - wasted time ordering and waiting for dispatch that never happened
Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - trade needs the parts to be supplied with lead times as advertised. You cannot rely on Majorelle to have the items available or to meet the advertised lead times whatever their website claims. Other suppliers are available. You have been warned!
Amazing service
Amazing service, he couldn't have tried harder to get the products to us in time, very grateful.
Great communication makes for excellent…
Great communication makes for excellent customer service - the goods were out of stock when I ordered them but I was kept fully up to date regarding delivery.
Sadly, Royal Mail held the items in a Mail Centre for over a week but that's another issue!
Le Troy Brooks basin taps
Thank you, I was kept informed about the progress of my order and it arrived by Royal Mail, very securely packaged as soon as the supplies came through. In contrast with my recent experiences with another well known courier company.
I still havnt got my product and had to…
I still havnt got my product and had to phone them three times concerning the order now. Im furious.
They dont even have the courtsey to phone back with information
Good customer service.
Simple ordering process
Simple ordering process, and item was delivered in a timely manner.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







