Majorelle Interiors Reviews 

292
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordere... See more

Rated 5 out of 5 stars

You can always judge how good a company is when things go wrong. Lefroy basin was wrongly boxed but Mike immediately organised another overnight without any fuss or discussion about paying and then cr... See more

Rated 1 out of 5 stars

Sadly, I did not receive the product and am awaiting a refund - whilst the customer service initially dealt well with DHL sending a stock photograph of the front of our property that was 2 years old a... See more

Rated 1 out of 5 stars

Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... See more

Company details

  1. Home & Garden

Information provided by various external sources

Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.


Contact info

3.9

Great

TrustScore 4 out of 5

292 reviews

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Asks customers to review

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Replied to 20% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(292)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

I had an issue with the item delivered, but that was resolved quickly, the product has absolutely done the job

September 22, 2025
Rated 1 out of 5 stars

Advertised a product that wasn’t…

Advertised a product that wasn’t available. Ordered a Saneux toilet on a Friday, they didn’t notify me that it had been discontinued until the following Monday.

September 12, 2025
Majorelle Interiors logo

Reply from Majorelle Interiors

Thanks for your review. A full refund was issued at the first opportunity.

Kind regards,

Majorelle Interiors

Rated 5 out of 5 stars

Really great company

Really great company. Went above and beyond to get my order sent out as quickly as possible such a good service. Will definitely use again.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I haven’t received the product that I ordered so can’t comment on the quality of it however the customer service is distinctly lacking. Firstly, no idea of when the product will be delivered- it’s a tap, they’re not making it specifically so should be able to give an idea of a delivery timescale. Secondly, 2 emails sent to the address provided by Majorelle for enquiries about delivery with no response.

July 27, 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I gave my wrong address and Mike rang me to say that he had received my email and he has made sure it goes to our new address. Super quick delivery and service. Would 100% use again

July 11, 2025
Rated 5 out of 5 stars

Perfect customer service

We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordered another part which we found we did not need. The cancellation and refund process was completely painless. From beginning to end nothing was too much trouble. A perfect example of exemplary customer service. A bonus was the product was exactly as expected and a lot cheaper than our original supplier.

June 22, 2025
Rated 5 out of 5 stars

Perfect

Perfect! Great communication. Let me know when the products would arrive (I expected a slight delay to due requested finish) and let me know when they came in and were shipped. Arrived quickly. Packaged well.

June 8, 2025
Rated 5 out of 5 stars

Great customer service.

Great customer service and the taps (which were cheaper here than anywhere else on line) arrived quickly, well packaged and on time.

April 10, 2025
Rated 5 out of 5 stars

Great experience

Very good value. Not all items were available at the time of order and Mike offered to split delivery. Would use again.

March 12, 2025

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