File conversion worked perfectly. Didn't want any automatic subscription to start so emailed and Lisa immediately cancelled it. No annoying hoops to jump through (which we all know is really annoying)... See more
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I signed up to be able to create a PDF. I just needed to create 1 PDF so I signed up for the $0.99 plan for 1 week. Unfortunately I was not familiar with the product and didn't cancel properly. I was... See more
DO NOT USE THIS. They charge you hidden fees which is a scam. I stupidly paid $1.39 for a pdf conversion, and they charged me $56.08 monthly twice without my consent which I never agreed to. Most expe... See more
I mistakenly signed up for a service I did not want. When I asked for a refund the response was immediate and very friendly. Very impressed with their efficiency and kindness.
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Great service - easy to use site
I’m a volunteer who runs a girls football league aomifter creating flyers and saving as pdfs and needing JPEGs for social media pages and sending to my teams . Used this site for my match day programs and all very straight forward and easy to use on the 5 day trial - great customer service and replied to my emails when I made a mistake 👍
Will use again next season
Scammers
Scammers
Just like many other users I paid a one off payment of £0.99 and three payments came out. Then I had not realised that they had taken £29.99 out of my account over three months. They had the cheek to say that they could only refund the most recent payment due to their policy. I did not agree to subscribe to a monthly payment of £29.99. Still there is no refund in my account and they have asked me to cancel my dispute with PayPal. Stayyyy away from these crooks.
Excellent results
Found this company by chance. Very impressed with the results. I had to get a complicated government document translated into Ukrainian and it was done in seconds! Customer service excellent regarding another matter and rapid response. Will use again. No doubt.
Fair and Ethical!
Great response to my inquiry and dealt with everything fast as could be. Very impressed!! Fair and ethical client care. Amazing!
Great translation service
Great translation service, however didn't realise id actually signed up for a subscription (which I didn't need) Their quick response to rectify this was 1st class, (special mention to Lisa). Would highly recommend.
Fraudulently tried to charge me for a…
Fraudulently tried to charge me for a subscription fee, which was luckily blocked by my bank. I can see from other comments this is very common.
Lisa was very prompt in answering my…
Lisa was very prompt in answering my email and sorted my issue immediately
paid a one of document fee of £0.99 Two…
Paid a one-off document fee of £0.99 Two days later, they took a further £29.99 which would be a monthly payment which I never signed up for. Perhaps I never read it properly.
In fairness, Lisa from their customer support team was excellent, and rectified this for me.
Very accurate and quick translation.
Very efficient timely response.
Great product, problem resolved quickly
Easy to use product but unauthorised payment taken - Lisa resolved super quickly - confirmed refund in minutes. So keep an eye on your account but service excellent.
These guys are a scam
These guys are a scam, used it once for a 99p copy only to find they are charging me £29.99 - I never signed up for a subscription.
I have subsequently discovered they have already taken three payments in three weeks.
Be warned it's a total scam
Great service
Great service , I needed a pdf translation, fast and efficient. I made an error with my subscription and the customer contact were first class, sorted same day .
TOTAL SCAM 👿👿 I have paid a service of…
TOTAL SCAM 👿👿 I have paid a service of 0.10 euros and the following day they charged me 49.90 euros!!!!!🤮👎🏻👎🏻💩💩💩 Stay away
Mistakenly bought a year subscription…
Mistakenly bought a year subscription when all I really wanted was to use the app once.
My yearly subscription was quickly canceled and my money refunded.
No questions asked, a pleasant experience remedying a mistake I made.
Gary Rankin
Take money without authorisation!
They state in their web blurb, no credit card necessary. Untrue, you have to give a CC number even for £0.99. Two days later, they took a further £29.99 which would be a monthly payment which I never signed up for or authorised.
Two weeks ago, they authorised a refund (so say)! I keep chasing and am still waiting, wasting time and causing frustration.
Don’t waste your time and money on these charlatans.
Easy File Conversion
Easy to use. Converting a file to PDF was very straightforward. Customer service was excellent when I was charged after canceling my subscription. Matter resolved quickly and I obtained a refund promptly.
easy
easy, peasy to convert word to pdf. This is my new default doc. converter
Very prompt response to my query
Changed a photo very quickly to jpeg using their easy to use site. No complaints except a minor hiccup. I wanted to cancel my 5 day subscription but couldn't find a cancellation icon. I contacted the company by email and within 20 minutes I had a response from Lisa, who canceled the subscription for me. Very happy.
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