Bought some spare parts from them with a pretty good price. Everything went well. Delivery on time. Had to return something because I made a mistake with my order and the return process was very smoot... See more
Company replied
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See what reviewers are saying
Communication with Mammoth Bikes was great - I bought a Cannondale Habit HT which didn't come with the seatpost that was on the spec sheet. Although it took some time, Mammoth made sure that Cannondal... See more
I bought a very nice bike with mammoth bikes and it was the best experience ever with an online shopping! I discovered them through web advertising and I clearly don't regret! They always answered... See more
Company replied
Excellent shopping experience. Bought bike online and got great help & support by customer service, Mike & Maggie. Bikes were shipped to Mammoth Bikes Barcelona, where they were assembled so I can... See more
Company details
About Mammoth Bikes
Written by the company
Mammoth nació como una pequeña tienda de barrio hace casi 30 años. En el año 2017, entró a formar parte del Grupo Barrabes, hoy es referente y líder europeo en venta online y offline de material de ciclismo.
En 2018 aprovechando el know-how de Grupo Barrabes, como uno de los primeros e-commerce españoles, lanzamos nuestra renovada web. Hoy realizamos centenares de miles de envíos al año a más de 80 países diferentes.
También contamos con más de 15 puntos de venta físicos y talleres repartidos en toda España y 2 almacenes logísticos.
Tenemos las mejores marcas de bicicletas Specialized, Cube, Brompton, Giant y Scott y muchas más. Todos los accesorios para tu bicicleta.
Contact info
Edificio Barrabes. Ctra. Francia s/n , 22440, Benasque, Spain
- 974 55 20 31
- atencioncliente@mammothbikes.com
- www.mammothbikes.com
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great bike
Great bike. Shipped to the Netherlands. Very fast, I got it in a week. Everything alright and great!
April 30, 2023
BH Ultimate 6.5 RC 2022
Excellent service. Arrived in good time. Competitive prices. Will definitely use again.
April 22, 2023
Bike was unprepared with bent deraller…
Bike was unprepared with bent deraller hanger.
Bike mount was assembled with errors( head was mounted in backword direction)
April 21, 2023
Reply from Mammoth Bikes
Hi Aleksandr. Thank you for taking your time to review our site. We're sorry to hear you're not satisfied with your Mammoth Bikes purchase. Our customer service team will be in contact with you shortly in order to get more details of the issues and provide you with a solution.
Great prices, great customer service and fast delivery.
Great prices, great customer support, fast delivery. In total I have ordered 9 items from them, still waiting on 2 to arrive but they sent me an email apologising for the delay on one of the items. Am super happy I found this amazing site and will definitely recommend and purchase more biking stuff from them.
April 19, 2023
I've purchased a MTB GT Avalanche from…
I've purchased a MTB GT Avalanche from Mammoth. The price was really widly under the market price of the bike, so I decided for GT from Mammoth. Despite some logistic problems, not automatically depending on Mammoth, they have been very prompts on problem solving and the bike was delivery just before the Easter holiday, as expected. The packaging was fantastic, very accurate, all parts of the frame were carefully protected by padding. Nothing was missing and to assemble the bike has been very easy, so I've been really undoubtely satisfied by Mammoth sales and after sales and the particular care they take in packaging. Thank you! Paolo - Milan
April 19, 2023
Good service
April 8, 2023
The product description and picture did not match
The product description and picture did no match the item sold and that I received.
Cost of shipping the item back was not paid by the seller even if it was his fault.
March 22, 2023
Unprompted review
Reply from Mammoth Bikes
Hi. Thank you for taking time to review our site. Our customer service team will be in contact with you shortly in order to know more details about the problem you've had and provide a solution.
Reasonable prices and shipping fees
Easy to navigate site. Easy checkout. Reasonable prices and shipping fees.
March 25, 2023
All good
Delivery arrived promptly and the item I ordered did exactly what I wanted it to.
March 24, 2023
Super helpful bike shop
Super helpful bike shop - we needed a cardboard bike box to pack a bike to fly, and the assistant gave us one free super quickly. We’ll definitely go back if I need to buy some bike equipment. Thank you! Sara & Sean
March 28, 2023
Unprompted review
Specialized Bridge Comp
He comprado un asiento Specialized Bridge Comp i la parte inferior del mismo está rallada.
March 7, 2023
Reply from Mammoth Bikes
Gracias por tu comentario Guillem,
sentimos el problema con el producto. Vemos que no te has puesto en contacto con nosotros para comunicárnoslo de forma que te escribimos un correo electrónico para que nos puedas dar detalles y solucionar la incidencia.
Excellent shopping experience.
Excellent shopping experience.
Bought bike online and got great help & support by customer service, Mike & Maggie.
Bikes were shipped to Mammoth Bikes Barcelona, where they were assembled so I can test them, and repackaged to allow air shipping.
On-site customer service by Fernando & team was top notch!
Arrived in great condition.
February 28, 2023
Unprompted review
Resolución rápida y satisfactoria
February 12, 2023
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