Mammoth Workwear Reviews 156

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Purchased Westport H445 Hi vis weatherproof coat. Ordered on 4 January 2019. Amended size requirement on 5 January 2019. Few issues of confusion re delivery date. But ably sorted out by customer ser... See more

Rated 5 out of 5 stars

Competitive prices and excellent customer service. My queries were always answered quickly, and the promised delivery dates were always kept to. Will definitely continue to buy from them in the futu... See more

Rated 5 out of 5 stars

I live in Australia and rescue wildlife from bushfires, Our rescue teams wear red fire retardant clothing. Finding a high quality product in that color in Australia is very difficult. I ordered the He... See more

Rated 5 out of 5 stars

Great company to deal with and fantastic range of top quality products. There are also products for all budgets. Not scared to post to remote locations unlike some other companies and returns service... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Mammoth Workwear supplies workwear from major brands including Helly Hansen, Snickers, Fristads, Dickies Workwear, Caterpillar Workwear and DeWalt Workwear at Discounted Prices!


Contact info

4.2

Great

TrustScore 4 out of 5

156 reviews

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Rated 5 out of 5 stars

exchange of damaged boots.

I bought a pair of helly hansen magni workbooks. unfortunately after 2 weeks one of the bottom lace eyes become detached. I contacted Mammoth and was given two options, a full refund or a new pair of boots. other than the damage, these are the best boots i've worn in 30 years of working on site. i choose the new boots. Now the most amazing thing was, Mammoth did not ask for the old boots to be returned.
I cannot thank them enough for their prompt delivery of items and customer care.

Thank you,

Paul

September 2, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Placed my order on 10/5/17, very easy process, realised on 11/5/17 that I'd made a mistake. I emailed Mammoth that evening asking them to correct my mistake, awkward as it was the weekend, they quickly replied saying they would fix the problem I'd caused. Excellent website. Excellent prices. Excellent product (Dickies) and above all excellent service

May 13, 2017
Unprompted review
Rated 5 out of 5 stars

First timer, very pleased

Been looking for a good supplier of good quality T shirts for a while now. Made a stab at trying this company and ordered three heavy shirts in different colours. Arrived when they said they would, quality and colour are fine, first wearing of one of the shirts feels very good. Happy with this company as my supplier.

March 4, 2017
Unprompted review
Rated 3 out of 5 stars

Hi Viz jacket

Great selection of coats and Hi Viz work wear. Something for everyone.I hand picked mine, suits me down to the ground. I wore the coat for three days which resulted in a severe rash down both sides of my torso and upper arms which took three weeks to recover from and I am almost sure it was this coat. I stopped wearing it and the rash eventually went. They can use harsh chemicals in the production process of jackets like these.... If you have sensitive skin, buyer beware....several weeks of misery. WASH IT FIRST

February 16, 2017
Unprompted review
Rated 2 out of 5 stars

poor comunication

sent a request for a quotation for Snickers work wear on Thursday 10th November 2016 - evening and got a response on Saturday 12th November asking for our company logos.
I've had to phone everyday since to just get a quotation - now Thursday 17th November and I've just received it.
Prices seem to be a little higher than elsewhere for snickers (around 10-15%) and with the number of phone calls it has taken to get a quote. I think I will order from another supplier that want to provide better customer service.

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

Can't wait

Just ordered a pair of blacklader 1510x1500 painters trousers. I'm from Australia and am blown away by the range of painters clothing, very excited and cant wait to receive them..nothing like this in Australia!

June 26, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Excellent service. Dawn Holc-Campbell​ responded to my request quickly with all the information I needed. Wont bother going anywhere else in future.
Mark Kruger
Cape Town, South Africa

May 10, 2016
Unprompted review
Rated 5 out of 5 stars

Dedicated sales staff

I was very impressed and surprised by getting a reply to an email on Sunday afternoon ... I wasn't expecting anything until Monday morning. The sales team were very helpful when I had problems placing an order (because of too much security on my laptop) and when I had to return and exchange 2 items. The Mammoth store has a large selection of practical work clothing for women - & no pink stitching in sight :-)

Caroline

March 12, 2016
Unprompted review
Rated 5 out of 5 stars

Buyer from Canada

Very happy with the vests I purchased. Mammoth provided excellent communication and shipping. Recieved the package in 2 days. Thanks

February 4, 2016
Unprompted review
Rated 2 out of 5 stars

Donald where's me trousers

Ordered some corfra trousers which web site said where in stock
Waited no sign of order sent email and was told no they on order from Italy .
Another wait another email, sorry there is delay .
Finally I was given a delivery date, once again no trousers.
Sorry mr mills Fedex made a mix up but it's sorted now you will have your order 26th Jan, well surprise surprise no trousers. .
Mamouth workwear Are a joke if you need some work clobber yes mamouth have a good range of clothing trouble is your lucky to get it. My advice is go else where

January 26, 2016
Unprompted review
Mammoth Workwear logo

Reply from Mammoth Workwear

We do apologise there was a delay with the order being received by yourself.
We emailed you within 2 days of your order being received to advise we were waiting for replenishment stocks of the trousers to arrive in from Italy and when they were due to arrive with ourselves.
Our website does clearly state on the delivery information for Cofra items that customers allow 7-10working days for the orders to be received.
Your order was despatched within 7 working days and should have been delivered on the 8th working day, but unfortunately your parcel was mis-routed through the FedEx system. My colleague chased FedEx several times each day to have the parcel delivered but they did not action her requests despite advising her it was already out for delivery.
I understand that the parcel was delivered and signed for on the 11th working day from your order being received with ourselves. As advised as a gesture of goodwill for the delay the carriage on your has been refunded in full.

Rated 5 out of 5 stars

Excellent!

I've been searching for a number of specialist products, as I deal with hazardous materials - safety is very important to me. I found Mammoth Workwear through a recommendation from a friend, and I was massively impressed with the selection of safety gear they have available! I would recommend these guys to anybody!

January 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and great product.

I live in Australia and rescue wildlife from bushfires, Our rescue teams wear red fire retardant clothing. Finding a high quality product in that color in Australia is very difficult. I ordered the Helly Hansen oban flame retardant jacket and Wenaas trousers from Mammothworkwear. They arrived in Australia less than 3 weeks after I placed the order and are both high quality products. I have just placed another order. Cheers Trevor

December 5, 2015
Unprompted review
Rated 5 out of 5 stars

UK to US in under a Week!

I usually don't take time to write reviews for any company unless they really impress me, or I am highly disappointed. I have to say Mammoth Workwear has probably impressed me more than any other firm I have ordered from (I do a LOT of on-line shopping).
I have been searching for a particular Carhartt Jacket that I really wanted - found it here at Mammoth and took a chance and ordered, even though I live in the U.S. Almost unbelievable! Ordered on a Sunday(my time) and it was delivered here in the state of Iowa on Friday(my time)! WOW!
----- AND THE BEST PART ------- EVEN WITH SHIPPING IT COST ME $65 LESS THAN THE BEST PRICE I COULD FIND HERE IN THE STATES!
Oh Yeah, the jacket is exactly the one I was looking for.

November 21, 2015
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ordered lots of items, arrived in 7 working days, well packaged. All came as one delivery, waterproofs, boots, safety goggles, ear protection, gloves and boot laces. Great prices and I'm really impressed with the quality (usually buy cheap buy twice!).

Highly recommended, I for one will definitely be using them for all my PPE. So thank you Mammoth!

November 18, 2015
Unprompted review
Rated 2 out of 5 stars

Dissapointed

Decided to buy 3 products I was after from Mammoth workwear as they stocked all 3 and would save me less hassle buying individually from other online retailers.
One product that was listed as in stock in all sizes was not in fact in stock. This took them 3 full working days to notify me. They also stated that delivery would be straight away for products that were in stock. A week later and still waiting to receive me products.

Dissapointed with the service and when contacted regarding an explanation they simply kept ignoring my questions and only provided delivery updates. wont be using again.

October 12, 2015
Unprompted review
Mammoth Workwear logo

Reply from Mammoth Workwear

Good Afternoon Tom
I do apologise one of the items you ordered had sold out by the time the warehouse went to pick.
Your order was placed on 5th Oct (PM) and processed through the warehouse on the 6th Oct. We advised on the 7th Oct that there was an issue with one of the items on your order.
We then emailed you on the 8th Oct to advise when your order would be delivered (12th Oct) and again emailed you today (12th) to confirm your parcel was on a FedEx vehicle and due for delivery to you today.
I have tracked your order and can see that it was delivered and signed for by yourself today (12th Oct)
I apologise that there was an out of stock item within your order when the warehouse went to pick and can appreciate your frustration.

Rated 5 out of 5 stars

Sensational Service

I am from Australia and lost my favourite beanie. The only place I could find one was Mammoth Workwear. When I placed the online order the automatic freight calculation was very high. I emailed and asked if there was another alternative. I received a response as soon as their office opened and was offered a very satisfactory solution. I was sent a PayPal Invoice that day and my order was processed immediately. I have now received my beanie just 1 week later across the other side of the world.
I am one Very Happy customer. Thanks to everyone at Mammoth Workwear.

September 30, 2015
Unprompted review

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