The convenience of barrel been picked up from home, the collection driver was lovely and kept in touch with eta to house. Making the initial payment was easy but the pricing threw me off had to query... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ever dependable Manc Global Logistics... they never disappoint. MGL promised a delivery of my air freight 3 days before Christmas. I was a bit nervous as we had promised our customers of g... See more
Company replied
My items were shipped separately even though there was a statement for guaranteed before Christmas delivery. My wife had to arrange with family to stick around for collections. The items were also ver... See more
Company replied
Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingha... See more
Company replied
Company details
Written by the company
Manc Global Logistics is a well established freight forwarder with a solid reputation in the shipping industry. With over a decade's experience in export and import procedures, proper shipment handling, customs procedures and professionalism, we guarantee a high standard of service from collection to delivery. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Our service offering includes air freight, sea freight and domestic UK road transportation. Ship anything as little as a shoe box to a large industrial/commercial unit...we will get it there safe, on time and in an excellent condition. We will always work with you to provide the best service which meets your requirements. Contact us to experience the #MancAdvantage with security, reliability and peace of mind built in as standard. Your Preferred and Trusted Partner in UK imports and exports.
Contact info
200A Stockport Road , WA15 7UA, Timperley, United Kingdom
- 0161 818 9600
- hello@manclogistics.co.uk
- www.manclogistics.co.uk
4.5
Excellent
543 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great 1st experience
The convenience of barrel been picked up from home, the collection driver was lovely and kept in touch with eta to house. Making the initial payment was easy but the pricing threw me off had to query which I then understood the cost. My choice of barrel size was wrong so was more in price thats fine but there is also the added extra because its heavy I think 🤔 but we know barrels will definitely be heavy so in future they should just let the barrel price reflect that so no misunderstanding or confusion when given the final bill.
The person on the phone and Instagram message and email were very helpful and I appreciated that. I was nervous because it was the first time using them and thankfully it went smooth. The receiver collected from Kasao warehouse and had no problem. Also got to Ghana on time and while I was there but I left before collection was really happy with that service. Definitely would use them again base on this experience. Thank you
October 11, 2025
Unprompted review
Swift with their pickup and delivery
Swift with their pickup and delivery, I have had 2 positive experiences with them and will continue to patronize.
July 27, 2025
Reply from Manc Global Logistics
Hi Irela,
That's fantastic to hear! We're thrilled you've had two positive experiences with our pickup and delivery service and that you'll continue to choose us.
We really appreciate your business!
Thank you for your trust and for choosing Manc Global Logistics!
Best regards,
MGL.
Manc global doesn’t deserve even a star…
Manc global doesn’t deserve even a star , I used them last year and I haven’t regretted so much till I used them , they over charged me as stuff was collected before I made payment and they were so rude on the phone with one telling me to shut up ! Rather unprofessional
August 15, 2024
Unprompted review
Reply from Manc Global Logistics
Hi Isaac,
Thank you for your review.
It's important that we address any concerns regarding our services, and we regret to hear that your previous experience was unsatisfactory.
We take all feedback seriously, as it helps us improve. However, we're unable to locate details about the specific issues you've mentioned, including overcharging, rude phone interactions, or your identity as a customer from last year.
To help us investigate this matter thoroughly and ensure it is addressed, please provide us with specific details such as your booking reference number, invoice number, or the exact date of the service. This will allow us to look into your case properly and address your concerns directly.
Please do not hesitate to contact us at Tel: +44 (0) 161 818 9600 / +44 (0) 208 133 3909. We are ever ready to listen to your concerns and come to a closure.
Best regards,
MGL.
Awesome collection
The driver kept to his words and called me 30 mins earlier to the arrival for my collection. He was a lovely person. Good customer service
July 8, 2025
Reply from Manc Global Logistics
Hi Chris,
Thank you so much for your wonderful review!
We're delighted to hear that our driver kept to his word and called you 30 minutes before arrival for your collection. We truly appreciate your feedback!
Thank you for your trust and for choosing Manc Global Logistics!
Best regards,
MGL.
Manc Global Logistics - Exquisite Service!
I was introduced to Manc Global Logistics by a niece who did all the research;Reviews and all.
From the get-go I found their service exquisite.
The gentleman-driver, Kojo who was to come for my stuff delayed a bit but was in constant touch with me.
That to me is excellent Customer Service as I was able to plan my day.
As the face of the company,the Gentleman-driver presented himself professionally.
My goods are not yet delivered but judging from the service I have received earlier, I look forward to the intact delivery of my goods so I can confidently recommend them to a host of others.
June 24, 2025
Reply from Manc Global Logistics
Hi Patience,
Thank you so much for this incredibly detailed and positive review!
We're especially pleased to hear about your experience with Kojo. He is indeed a valued "face of the company," and we'll be sure to pass on your kind words to him.
We understand your goods haven't been delivered yet, but we're confident that the rest of your experience will be just as positive.
We look forward to ensuring the intact delivery of your goods so you can confidently recommend us to others. Thank you for your trust and for choosing Manc Global Logistics!
Best regards,
MGL.
Satisfactory service
June 26, 2025
Reply from Manc Global Logistics
Hi Rita,
Thank you for your feedback.
We're glad to hear that you found our service satisfactory. We appreciate your review.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
collection very late 4hours it…
collection very late 4hours it affected our business schedule for the day, did complain and for some compensation on the shipping charges no posive response very dissappointed in the communication
June 13, 2025
Reply from Manc Global Logistics
Thank you for your feedback. We sincerely regret to hear that your collection was significantly delayed by four hours and that this impacted your business schedule. We also understand your disappointment regarding the communication and the lack of a positive response regarding compensation.
We take your comments seriously as they highlight areas where we need to improve. We are reviewing this incident to understand what went wrong and to prevent similar occurrences in the future.
We value your business and are committed to providing better service.
Kind Regards,
MGL.
Reply from Manc Global Logistics
Hi Gilbert,
Thank you so much for your kind words!
We're thrilled to hear you had a great experience with our customer service. Your feedback means a lot to our team!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Good customer service
Good customer service. Shipping on time . There’s always someone to talk to or reply you message when you contact them.
June 12, 2025
Reply from Manc Global Logistics
Hi Ms. Lorretta,
Thank you so much for your fantastic review!
We're thrilled to hear that you experienced good customer service, that your shipping was on time, and that you always found someone available to talk to or reply to your messages.
Your feedback truly highlights what we strive for, and it means a lot to our team!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Reply from Manc Global Logistics
Hi Abi,
Thank you for your kind words!
We're delighted to hear you had a great experience with our customer service. We look forward to serving you again soon.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
My items were shipped separately even…
My items were shipped separately even though there was a statement for guaranteed before Christmas delivery. My wife had to arrange with family to stick around for collections. The items were also very messy as the packaging was no longer intact. Hope the team does better on the delivery of my current shipment.
March 5, 2025
Reply from Manc Global Logistics
Hi Derick,
Thank you for your review!
Please be assured that we are taking your comments seriously and are committed to improving our service. We're working hard to ensure a smoother experience for your future deliveries.
If you have any further concerns about your future shipment, please don't hesitate to reach out directly.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Very effective
Very effective. Even if there is a delay, it gets handled in a professional manner with updates regarding the shipment.More room for improvement.
February 12, 2025
Reply from Manc Global Logistics
Hi Jacob,
Thank you for your valuable feedback!
We're delighted to hear that you find our service very effective and that you appreciate how we handle delays with professionalism and timely updates.
We are continuously striving for improvement and your comments truly motivate us to keep enhancing our services. We look forward to serving you even better in the future!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Excellent service
Excellent service. Transported my goods to Ghana and they arrived safely all in one piece. I was alerted once the goods landed, and my contact was called to schedule a day for my goods to be delivered. Brilliant communication and consistent update.
October 7, 2024
Reply from Manc Global Logistics
Hi John,
Thank you for your kind words!
We are thrilled to hear that your goods arrived safely and that you were kept informed throughout the process. Providing excellent service, clear communication, and timely updates is our top priority, and we’re glad we could meet your expectations.
We truly appreciate your trust and look forward to serving you again in the future!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Hi this company works promptly
Hi this company works promptly, when they make a appointment they keep to it,also found the formation given was precise.
January 16, 2025
Reply from Manc Global Logistics
Hi Francis,
Thank you for your feedback!
We're delighted to hear that you found our service prompt and reliable. Keeping appointments and providing clear, precise information are essential to us, and we’re glad we met your expectations.
We appreciate your support and look forward to assisting you again in the future!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Reliable and Efficient Parcel Delivery!
I recently used Manc Global to send a box parcel from my house in Coventry to Ghana, and I’m very pleased with their service. The collection was smooth and hassle-free—they arrived on time and handled everything professionally. Communication was clear throughout, and the process was stress-free. I highly recommend Manc Global for anyone looking for a reliable and efficient shipping service to Ghana.
January 9, 2025
Reply from Manc Global Logistics
Hi Edward,
Thank you for your kind words and recommendation!
We're delighted to hear that your experience with Manc Global was smooth, professional, and stress-free. Timely collection and clear communication are key to our service, and we’re thrilled that we met your expectations. Your trust means the world to us, and we look forward to assisting you again in the future!
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
They do their best to deliver
They do their best to deliver, most of the times they get it right.
January 17, 2025
Reply from Manc Global Logistics
Hi Kwadwo,
Thank you for your feedback!
We appreciate your recognition of our efforts to deliver. While we strive for perfection, your honest perspective helps us to continually improve.
We value your business and look forward to serving you again.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Timely and clear responses to email
Timely and clear responses to email, good telephone assistance when needed.
Competive pricing and very simple to deal with on the whole.
I wish all suppliers could be this customer focused. Well done.
DP
January 18, 2025
Reply from Manc Global Logistics
Hi David,
Thank you for your wonderful review!
We're thrilled to hear that you found our responses timely and clear, our telephone assistance helpful, and our pricing competitive. Your appreciation for our customer-focused approach truly means a lot to us.
We strive to provide the best service possible, and your kind words are a great encouragement to our team. We look forward to continuing to serve you.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Reply from Manc Global Logistics
Hi Susana,
Thank you for your kind words!
We're thrilled to hear that you enjoyed our service. We look forward to serving you again soon.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
Great service and prices
Great service and prices. Just wish you still collected from Worcestershire
January 9, 2025
Reply from Manc Global Logistics
Hi Nicholas,
Thank you for your positive feedback!
We're glad to hear that you appreciate our service and prices. We're sorry that we no longer collect from Worcestershire.
We hope to serve you again in other areas.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL
They are good customer relations and…
They are good customer relations and came when they arranged to come.
November 27, 2024
Reply from Manc Global Logistics
Hi Oscar,
Thank you for your kind words and positive feedback.
We're delighted to hear that you were satisfied with our customer service and the punctuality of our collection service.
Your satisfaction is our top priority, and we're committed to continuing to provide exceptional service to all our customers.
Thank you again for choosing Manc Global Logistics.
Best regards,
MGL.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.