Manc Global Logistics Reviews 

543
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The convenience of barrel been picked up from home, the collection driver was lovely and kept in touch with eta to house. Making the initial payment was easy but the pricing threw me off had to query... See more

Rated 5 out of 5 stars

The ever dependable Manc Global Logistics... they never disappoint. MGL promised a delivery of my air freight 3 days before Christmas. I was a bit nervous as we had promised our customers of g... See more

Company replied

Rated 3 out of 5 stars

My items were shipped separately even though there was a statement for guaranteed before Christmas delivery. My wife had to arrange with family to stick around for collections. The items were also ver... See more

Company replied

Rated 5 out of 5 stars

Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingha... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Container Service
  3. Courier Service
  4. Logistics Service
  5. Shipping Service

Written by the company

Manc Global Logistics is a well established freight forwarder with a solid reputation in the shipping industry. With over a decade's experience in export and import procedures, proper shipment handling, customs procedures and professionalism, we guarantee a high standard of service from collection to delivery. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Our service offering includes air freight, sea freight and domestic UK road transportation. Ship anything as little as a shoe box to a large industrial/commercial unit...we will get it there safe, on time and in an excellent condition. We will always work with you to provide the best service which meets your requirements. Contact us to experience the #MancAdvantage with security, reliability and peace of mind built in as standard. Your Preferred and Trusted Partner in UK imports and exports.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

543 reviews

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4.5

All reviews

(543)

1 review in the last 12 months

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Rated 5 out of 5 stars

This is really a very honest review…

This is really a very honest review from me to manc global logistics. First of all, when ever I call them and however picked up will always talk to me in a very polite way. Always on time, The staffs are very patient and calm. They are always ready to help with everything you need from them. I recommend them to everyone I know and will always do.

December 11, 2023
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Reply from Manc Global Logistics

Hi Awa,

Thank you sincerely for your honest and kind review. We are thrilled to learn about your positive experiences with Manc Global Logistics. Our team takes great pride in delivering polite, punctual, and patient service, and it warms our hearts to know that these efforts have resonated with you.

We genuinely appreciate your recommendation and the trust you place in our services. If there's ever anything more we can assist you with or if you have further inquiries, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional service.

Thank you for choosing Manc Global Logistics.

Best regards,
MGL.

Rated 5 out of 5 stars

5 star service

Reliable and efficient

December 13, 2023
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Reply from Manc Global Logistics

Hi Alimat,

Thank you for your kind words!

We're thrilled to hear that you found our services reliable and efficient. At MGL we strive to deliver top-notch service, and your positive feedback reaffirms our commitment to excellence.

If there's anything specific you appreciated or if you have any suggestions for improvement, feel free to share. We value your insights and are here to make your experience even better.

Looking forward to serving you again in the future!

Merry Christmas and a happy new year to you.

Best Regards,
MGL.

Rated 5 out of 5 stars
Manc Global Logistics logo

Reply from Manc Global Logistics

Hi Peter,

Thank you for your kind words!

We are delighted to hear that you found our service efficient.

If there's anything more we can assist you with or if you have any further feedback, feel free to let us know. We appreciate your support and look forward to serving you again.

Best regards,
MGL.

Rated 5 out of 5 stars

Fantastic service.

Fantastic service and very helpful. Appreciate the phone calls for confirmation. Barrel arrived in good time and the delivery team were very helpful. Definitely use again.

October 10, 2023
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Reply from Manc Global Logistics

Hi Roger,

Thank you for your fantastic review!

We're thrilled to hear that you found our service helpful and appreciated the phone calls for confirmation. It's great to know that your barrel arrived on time, and the delivery team was helpful.

We look forward to serving you again and appreciate your trust in our services.

Best regards,
MGL.

Rated 5 out of 5 stars

Hi,I just received call from my mum she was soo happy,I'm delighted because my mum is happy, thank you soo much. Mary Edwards

Hi, I just arrived call from my mum, she was soo happy,and I'm delighted because my mum is happy, thank you soo much.
Mary Edwards

November 29, 2023
Unprompted review
Manc Global Logistics logo

Reply from Manc Global Logistics

Hi Mary,

Thank you for your heart warming message!

We're thrilled to hear that your mum is happy, and it brings us immense joy to know that our services contributed to her delight.

If there's anything more we can assist you with or if you have any further feedback, feel free to let us know. Wishing you and your mum all the best!

Warm regards,

MGL.

Rated 5 out of 5 stars

I like the fact that I received updates…

I like the fact that I received updates regarding the collection of my items which included calls, emails and sms.

November 20, 2023
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Reply from Manc Global Logistics

Hi Esther,

Thank you for sharing your positive experience!

We're delighted to hear that you appreciated the updates regarding the collection of your items. Keeping our customers informed through calls, emails, and SMS is a key aspect of our commitment to excellent service.

If you have any further feedback or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you again in the future.

Best Regards,
MGL.

Rated 5 out of 5 stars

Great customer Service.

November 20, 2023
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Reply from Manc Global Logistics

Hi Rebecca,

Thank you for your kind words!

We're thrilled to hear that you had a great experience with our customer service. If there's anything more we can assist you with or if you have any further feedback, feel free to let us know.

We appreciate your support and look forward to serving you again.

Best Regards.
MGL.

Rated 5 out of 5 stars

Excellent Job by Manc Global Logistics

Over the past three years, Manc Global Logistics has been an invaluable partner for Yebed Suppliers in sourcing equipment and consumables for our clients in Ghana and Ivory Coast. The collaborative efforts have consistently yielded commendable results, reflecting a sustained commitment to excellence and reliability in our business endeavours.
Their reliability in the logistics chain, from sourcing to delivery has been a standout feature of our collaboration. Manc Global Logistics'expertise in navigating the intricacies of international logistics has been pivotal in ensuring that safety equipment reaches its destination securely and with the stipulated timelines, with the right documentation and within budget.
Our partnership is characterised by operational excellence, professionalism, reliability and a shared commitment to meeting the needs of our clients.

We wouldn't hesitate to recommend MGL for UK-Ghana Logistics and freight forwarding.

November 21, 2023
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Reply from Manc Global Logistics

Dear Michael,

Thank you sincerely for your thoughtful and positive review.

We are thrilled to have been a valuable partner for Yebed Suppliers over the past three years in sourcing equipment and consumables for your clients in Ghana and Ivory Coast.

It is truly heartening to hear that our collaborative efforts have consistently produced commendable results, showcasing our shared commitment to excellence and reliability in our respective business endeavours. We deeply appreciate your acknowledgment of our reliability in the logistics chain, emphasizing our expertise in navigating international logistics intricacies.

The recognition of our standout features, including timely delivery, proper documentation, and budget adherence, is particularly gratifying. We are delighted to contribute to the success of your operations and to be characterized by operational excellence, professionalism, and reliability in our partnership.

Thank you for your trust, and we are honoured to be recommended for UK-Ghana logistics and freight forwarding. We look forward to continuing our successful collaboration and meeting the needs of your clients with the highest standards.

Best regards,

Manc Global Logistics.

Rated 5 out of 5 stars

Friendly polite and informative staff…

Friendly polite and informative staff members from the receptionist to collection. Easy transition

November 15, 2023
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Reply from Manc Global Logistics

Hi Mrs. Angela,

Thank you for taking the time to share your experience with us!

We're thrilled to hear that our staff members, from the receptionist to the collection team, were friendly, polite, and informative. Ensuring a smooth and easy transition for our customers is a top priority, and we're delighted that you had a positive encounter with our team.

If there's anything more we can do for you, please feel free to let us know. We appreciate your feedback and look forward to serving you again in the future.

Best Regards,

Manc Global Logistics.

Rated 5 out of 5 stars

The best door-to-door shipping experience

My inaugural door-to-door shipping experience with Manc Global Logistics was truly delightful. The entire process was well organised and stress-free. From the initial inquiry, through the collection of my household appliances in Watford I was guided through the whole process nicely. The delivery in Ghana was perfect. My shipments arrived intact within the expected timeframe. The professionalism of the team and excellent customer service made the experience truly commendable. A big THANK YOU to Manc Global Logistics—I'll certainly be a repeat customer.

November 18, 2023
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Reply from Manc Global Logistics

Hello Rachel,

Thank you for sharing your delightful inaugural door-to-door shipping experience with Manc Global Logistics!

We are delighted to hear that the entire process was well-organized and stress-free, starting from your initial inquiry through the collection of your household appliances in Watford.

It's wonderful to know that the delivery in Ghana was perfect, with your shipments arriving intact within the expected timeframe. We appreciate your kind words about the professionalism of our team and the excellent customer service you received. A big THANK YOU for choosing Manc Global Logistics, and we look forward to serving you again as a repeat customer.

If there's anything more we can do for you, please don't hesitate to reach out.

Best regards.

Rated 5 out of 5 stars

It’s my first experience using Manc…

It’s my first experience using Manc Global Logistics and it’s been nothing short of extraordinary. Starting from arranging collection due to no-show from a well-known shipper to shipment arrival and the final delivery in Ghana, I received updates at every step. The entire process, taking a month to reach my recipient, demonstrated remarkable precision and a strong focus on customer satisfaction. Absolutely impressive! I highly recommend MGL to anyone thinking about shipping their belongings to Ghana.

November 19, 2023
Unprompted review
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Reply from Manc Global Logistics

Hi Fabian,

Thank you for choosing Manc Global Logistics for your shipping needs.

We're thrilled to hear that your first experience with us has been nothing short of extraordinary. We understand the challenges you faced with a previous shipper and are glad we could provide a seamless and reliable solution for you.

It's fantastic to know that you received updates at every step of the process, and the entire journey, taking a month to reach your recipient, showcased remarkable precision and a strong focus on customer satisfaction. Your recommendation means a lot to us, and we look forward to continuing to meet and exceed your expectations in the future.

If there's anything more we can assist you with, please feel free to reach out.

Best regards.

Rated 5 out of 5 stars

Great experience

Great experience, very fast and efficient pick up

November 15, 2023
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Reply from Manc Global Logistics


Dear Leon,

Thank you for your feedback!
We're thrilled to hear that you had a great experience with our service, and we appreciate your positive remarks about the very fast and efficient pick-up.

If there's anything more we can assist you with, please feel free to let us know. We look forward to serving you again in the future.

Best regards,

Manc Global Logistics.

Rated 5 out of 5 stars

This year

This year, I decided to look for alternatives to shipping to Ghana as I was disappointed last year by a well-known shipping company based in Bedfordshire. Searching on Google, I saw an ad with a delivery Ghana to Ghana or my money back. I called the number on the website to be sure I was dealing with a reliable company. From the ring tone to the waiting message which also iterated the message of “guarantee delivery or my money back” I was sure that I was dealing with a serious company. I’m happy to say my items have been collected and shipped and I’m assured that they will deliver them before Christmas. You can request a quote for your shipment if you know the dimensions of your shipments. They provided me with a quote on the phone and I knew exactly what I was paying for my shipment. Would highly recommend this door to door shipping company to anyone looking to ship to Ghana.

September 20, 2023
Unprompted review
Manc Global Logistics logo

Reply from Manc Global Logistics


Hi Barbara,

Thank you for sharing your experience with us!

We appreciate your trust in our services after your disappointment with another shipping company last year. It's great to hear that our ad caught your attention, and the emphasis on "guarantee delivery or your money back" provided the assurance you were looking for.

We're thrilled to have successfully collected and shipped your items, and we are committed to delivering them before Christmas. Your positive mention of our clear communication, including providing a quote over the phone, is encouraging.

We value your recommendation and look forward to serving you in the future.

Best regards.

Rated 1 out of 5 stars

Pre-financed

Pre-financed? To who? From who?
When you collect/receive items on a customers orders from several different bookings then you decide to consolidate these items to the tune of 10 separate orders/shipments over a month tenure then you illfully invoice them together, charge each item separately and ship in one shipment, and when asked, Manc Global Logistics says, they don't consolidate!
And you tell me you pre-finance my shipments?
You are not just right!

March 13, 2023
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Reply from Manc Global Logistics

We appreciate the time we've provided services to you, but regret to inform you that we won't be extending them any further.

Manc Global Logistics.

Rated 5 out of 5 stars

Good customer service

November 14, 2023
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Reply from Manc Global Logistics

Hello Ignatius,

Thank you for your positive feedback!

We're delighted to hear that you had a good experience with our customer service. Your satisfaction is our priority, and we appreciate your recognition. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.

We look forward to serving you again in the future.

Best regards.

Rated 5 out of 5 stars

Great service

Great service, great response to my requests and questions, very professional approach, MANC offers great shipping experience, they added insurance as per my request, and offered to help with some problems with my shipment..always ready to find solutions!
I have used them before and will definitely use them in the future!

November 13, 2023
Manc Global Logistics logo

Reply from Manc Global Logistics

Hi Patricia,

Thank you for taking the time to share your positive experience with Manc!

We're thrilled to hear that you appreciate our great service, prompt response to your requests and questions, and our professional approach. It's wonderful to know that we could enhance your shipping experience by accommodating your insurance request and assisting with any problems that arose during your shipment.

We're honoured to have your continued trust, and we look forward to serving you again in the future.

Best regards.

Rated 5 out of 5 stars

I’ve been using Manc Global for the…

I’ve been using Manc Global for the past 2 years for all my shipments to Ghana and I have no regrets so far. They’re the best.

November 7, 2023
Manc Global Logistics logo

Reply from Manc Global Logistics

Hello Raphael,

Thank you so much for your kind words and continued trust in Manc Global!

We're delighted to hear about your positive experience over the past 2 years. We'll continue to provide you with our best service and support for all your shipments to Ghana.

If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority.

Warm regards.

Rated 5 out of 5 stars

Highly Recommend Manc Global Logistics

My first time door-to-door shipping experience and I couldn't be happier. It was a well organised and seamless stress-free process. I received a top-knotch service from initial enquiry, then collection from London, to delivery in Ghana with my boxes all intact and within the expected timescale. Excellent customer service from a very professional team.

A big THANK YOU Manc Global Logistics, and I'll definitely be using your service again.

November 8, 2023
Manc Global Logistics logo

Reply from Manc Global Logistics

Dear Nancy,

Thank you so much for your glowing review!

We're thrilled to have provided you with a positive first-time door-to-door shipping experience. It's fantastic to hear that the process was well-organized, seamless, and stress-free, from your initial inquiry to the delivery of your boxes in Ghana. We take pride in delivering top-notch service and ensuring your items arrived within the expected timescale.

Your appreciation for our excellent customer service and professionalism means a lot to us. A big THANK YOU for choosing Manc Global Logistics! We look forward to serving you again and making your future shipments just as smooth and satisfactory.

Best regards.

Rated 5 out of 5 stars

Kept me informed about times & pick up

Kept me informed about times & pick up. All hassle free. Invoice came straight through & paid trouble free. Iv use this company for a number of years & had no issues at all. Kept me informed even when they were being delivered to Ghana. Perfect 👍🏻

November 6, 2023
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Reply from Manc Global Logistics

Hi Stephen,

Thank you for your wonderful review!

We're delighted to hear that our communication on times and pick-up, along with the hassle-free process, met your expectations. It's great to know that the invoicing and payment process was trouble-free for you. We truly appreciate your continued trust over the years, and we're pleased that our services have consistently met your satisfaction. Keeping you informed, even during deliveries to Ghana, is our commitment to ensuring a perfect experience.

We value your loyalty and look forward to serving you for many more years to come!

Best regards.

Rated 5 out of 5 stars

Picking and delivering within specified…

Picking and delivering within specified time period.

November 4, 2023
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Reply from Manc Global Logistics

Hi Bright,

Thank you for your review!

We greatly appreciate your feedback and are pleased to hear that our service consistently meets the specified timeframes for both picking up and delivering. Your satisfaction is our priority, and we look forward to serving you in the future.

Best regards.

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