M&P Direct Reviews 

3,274
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

.Despite, deplorable couriers EVRI, formerly, Hermes or was it Haemerhoid, I received both the first & second, pair of in/correctly sized, motorcycle boots. Then, unbeknown to me. M&P... See more

Rated 1 out of 5 stars

Your lack of response perturbs me M and P. 3rd order placed and had to cancel first 2 was stock wasn't available, wasn't informed until I emailed asking to cancel. Thought would give the company anot... See more

Rated 5 out of 5 stars

Absolutely first class experience. Ordered genuine Royal Enfield touring seat at lunchtime on Weds and item delivered for free this morning. Seat was half price in sale and available on 3 interest... See more

Rated 4 out of 5 stars

Visted the swasea store for clothing. The two women upstairs where friendly and welcoming And guys downstairs were sound, good choice of clothing and bikes so Would happily go back. The cardiff st... See more

Company details

  1. Motorcycle Shop
  2. BMW Motorcycle Dealer
  3. Harley-Davidson Dealer
  4. Kawasaki Motorcycle Dealer
  5. Motorcycle Dealer
  6. Motorcycle Equipment and Accessories Store

Written by the company

With over 45 years experience in mail order M&P know a thing or two about fast and efficient service but what really sets us apart from the rest is how easy we are to deal with. We have Kawasaki, KTM, Honda, Royal Enfield and more dealerships on-site alongside a superb range of used motorcycles spanning the last 30 years. Unlike many other mail order motorcycle companies; we sell, service, maintain and MOT bikes on the same site from which our mail order is dispatched so our depth of knowledge and experience is unsurpassed. Our aim is to enhance your motorcycling experience by making sure that we have the products that you want, when you want them. With many items you wont find in your local store available to you at the best prices online. All this is contained within our purpose built mail order distribution warehouse on the outskirts of Swansea.


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(3,274)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Biketek 360 Floating Paddock Stand

Biketek 360 Floating Paddock Stand - product is poor quality, no guide or assembly instructions and not intuitive to put together. Parts missing. Do not have high hopes of it lasting long once the bike is on it either. Not worth the higher price, better off sticking to a normal stand. Avoid this one!

April 2, 2022
Unprompted review
M&P Direct logo

Reply from M&P Direct

Hi, sorry to hear that.

I've emailed you directly so we can get this resolved for you.

Regards

Nathan

Rated 5 out of 5 stars

My first stop for motorbike parts online!

Fantastic service, ordered on Sunday night and it arrived Tuesday afternoon, great prices and product availability.

Small mistake with my order but the issue was corrected within 48 hours.

You have become my first stop for parts online.

Thankyou!

March 29, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look