M&P Direct Reviews 

Order oil yesterday morning with free delivery arrived this afternoon.

Great service and communication about delivery. As good as Amazon Prime.

Do M&p deliver to Ireland
Please
01/O1/2023

Recently bought a bike here - Chris and the guys were very professional and I would highly recommend buying a bike from M & P's

What a lovely experience and couldn’t be happier! I purchased a beautiful bike from Chris and from the moment I walked into the shop nothing was too much trouble.
I couldn’t recommend them enough and when the time comes that will be the first place I go to get my next bike!

Just like to say a massive thank you to M&P and also Chris Tiff. I’ve recently passed my bike test and was recommended to use M&P by a good friend and to ask for Chris Tiff. Chris helped me to choose my first proper bike. He made me feel at ease the whole time and even stopped me rushing into buying the first bike I saw. He let me test a few different models. His knowledge was excellent. I’ll be going back to see Chris and recommending him.

Thanks again Chris

Just bought a DucatiDiavel1260,s
Chris in the sales room was fantastic , he gave me a good price for my bike.
When I mentioned the Duke needed tyres before long he got 2 new tyres fitted for free.
And to top it off got my bike delivered to my door .
Thanks Chris

Update
Removed my comment !

I was frustrated with the fact I was going to be charged to get property bk
So today

After many calls via legal solicitors,
trading standards ombusman and Kawasaki and m&p shop etc

It was adviced a solution can be reached ( this is all i wanted when i posted and I now release my error and I agree , it wasnt the correct steps to get resolved issues , and for that I am sorry for my mistake ).
The resolution is
I retract my post about my situation. And I genuinely apology for this ( I am sorry ).

they will be able to see this post was a error on my side
It was not intended malicious , I was frustrated and after today I now understand and see how damaging this was and it was wrong , again I apologise
As good will they are willing to resolve this
They will return the Kawasaki j125 the next time they are in the area doing a delivery /pickup as good will and put this situation to rest once and for all

What I do after that is , they want nothing to do with it . ( it's been 18 month unresolved so I understand this sentence we all want this resolved) .

Kawasaki HO did however agrees with the fact M&P have their report but , if a independent report, comes back Kawasaki right that's on me and I liable for report and repairs , but on other hand, if report comes back stating it's a fault and not user error they will honour this and address it, as they acknowledge , even though it's out of 3 years NOW but covered under section 75 law
And it was fault reported during warranty period but not fixed under warranty, they will help to address that issue , but let's get it home first to resolve the biggest issue right now.

So I agreed
To bring this sitstuin to a end and get the bike back from Kawasaki
I agreed it's a way forward they bringing it back as it went down during warranty and still not fixed and warranty finished during this dispute
But now 18 months no resolution apart from good will on their side they return the bike same condition they took it down
And they made it clear
It will not be worked on by them but it will be returned , the next time they have to travel this way up to Yorkshire area ( this means its cost effective to return as good will)
I want to apologise for my personal opinions whilst I felt frustrated by the situation and clouding my judgement ,
As much as I know Kawasaki m&p would like to help return this to resolve this issue too as good will on their part .
I happy to wait for return if it makes returning more convenient to them.

I am grateful for this resolution to be agreed as a way forward from this issue to finally come to a close once delivered bk
The agreement is good as they respect I have no option to collect on L plates as ita not fix aka not road legal and nobody able to collect.
So I grateful of their kind offer of good will return to put this matter to rest . I accept thos resolution

I’ve nothing but praise for Chris Davies and the team at M&P Cardiff - I purchased and collected my fifth bike to date from Chris today, every transaction has been a pleasant experience whilst also being a “good deal” - I’ll be back!

Recently bought a brand new benelli 125 and the service and staff were so friendly and helpful ! It can be hard for a woman buying a bike but the advice and service I received was outstanding from start to finish ! From the advice given to the height of the bike which suited me to the update on delivery and the after care when it was delivered !! Highly recommend if you want friendly, efficient and helpful service and a massive Thankyou to chris for his time and patience with me !!

Cenydd davies I bought new125cc piaggio medley for 3500 from Chris Davis with him telling me bike comes with 2 keys, master key plus key for bike on collection day bike only came with 1key and changing my number plate last minute, anyway Chris told me the master key is at swansea m and p and he'll have it sent to my address still not received its not fair for manufacture company to lie still chasing up about my master key using citizens advice

I have bought a brand new Harley Davidson Fat Bob 114, 2022 from Ian in the Swansea branch. I had a brilliant deal not only with the bike but the 'extras' I added too.
A big Thanks to Ian in sales and Dan in parts whom both made the experience a very pleasant one.
The multi dealership set up is brilliant down there and I could quite easily have spent all day in there.

Ordered Oxford 'Supermuffs’ . Arrived in less than 24hours. Good product but unfortunately the lining started to tear after using them a few times.
Emailed customer service and replacement arrived within 48 hours.
Great Service!!
Have been a customer for donkeys years and remains one of my go-to bike dealerships.

last year i bought a 2010 daytona 675 and exactly one year to the date the engine blew up... when i received the bike the tyres were 10 years old and the oil was blacker than the paintwork.. i've tried to contact them for tyres and other little bits and have either got nowhere or told they dont have the space to do the tyres, now im in the process of trying to get ahold of the customer service department about the engine that will need replacing as the bottom end has gone and its more of a headache than slamming your head in a car door 50 times whilst huffing helium

Well not sure why but I'm blocked on ebay for no reason, can't Evan send a message to them , message on there facebook page and had no response, phoned and told they would sort it and still not resolved, not a good customer experience with them from this !.

I've been buying from M and P for over 25 years. Recently ordered a part that had a manufacturing blemish. A phone call to Paul had a replacement posted and arrived in no time, couldn't have asked for any more. These guys have been around a long time. Speaks for itself. Thanks guys

M&P send out items that bear no resemblance to the picture / description on their website / your order acknowledgement, then expect YOU to cover the cost of the return postage because they don’t refund it. YOU have to pay to correct THEIR mistake. They then go on to change the picture / description of the item on their website (naughty, very naughty), which is an admission that the item was misrepresented in the first place (is it not?). Coupled with a poor / zero response to polite emails means they’re VERY difficult to deal with (whilst trying to rectify THEIR mistake!). There’s so much choice these days, SBS every time from now on for me.

I have just bought my second furygan new Texas jacket from m and p ... The service is easy and fuss free both my orders came within 2 days but it's the prices . Saw the jacket at j and s for a reduced price of 349.00 from 410.00 ..I love the jacket but even being 60 quid off it's still a lot but it is furygan and it is built... Go and think about it...had a quick surf and wow 😳 it's a 178.00..tell you what I will have a brown and a black one. Both jackets 356.00 free p+p magic.... 5 stars no questions.

Had an issue with a Nolan ESS brake light which had a fault, Andy at M&P was quick to get a warranty claim in process and a new part was supplied quickly without issue via the Nolan distributor. great communication and service.

Use a different company there are plenty out there
These don't want to know you unless your spending loads of cash
And the woman upstairs in the clothes department, needs some serious people skills, I've thought this of her fir a few years, but there it is,
Can't be bothered and ignorance is her better skill set

After two visits to the shop 66 mile round trip
134 mile in total rang the shop before leaving to make sure they had the parts turned me away because they were to busy to look for them (twice), having them posted out was no good for me because I was going away biking this week, hence the reason I drove there, I won't be buying my next bike from there or any parts from now on
Nobody said that they were going to send them out free of charge that is a LIE

Excellent service and friendly help from Will, I shall definitely use this company again in the future as every query I had was answered in good time and with good explanation.
Delivery for my Honda CB125F was initially planned for the 13th of September and it came on the 7th instead and the delivery driver was very helpful himself too.

Thankyou Will & Thankyou M&P Direct,

Jack