Great work from Joanne under very difficult circumstances
Thank you

As a first time buyer I found Manning Stainton incredibly helpful. Particularly Joanna and Giles were amazing in explaining the process to me and keeping me updated regarding my purchase and mortgage. Would definitely recommend to others!

Excellent service and kept me informed throughout the purchase transaction.

Excellent service from Manning Stainton at Cross Gates office, thanks for steering us through the tricky bits.

Friendly staff, always willing to help, the valuer was very understanding of our needs and requirements.

Patience understanding and always in control. This was a difficult sales dur to having the tenants in the property. However, at no stage I ever felt that Megan understand the situation.

Professionally dealt with my sale. Credit to Tyler and Joanne for going the extra mile on my behalf.

Right from my first contact about viewing a property there was no pressure or pushiness, great flexibility of viewing times & 2 incredibly cheerful & chatty agents to show me around.
My absolute thanks goes to Joanne Williams who then guided me through the process chased solicitors, kept me updated regularly, chased when I forgot to chase & above all is a lovey lady who never tired of my ridiculous questions & explaining what at times felt like a foreign language! Joanne Is professional in every sense & I genuinely felt looked after & reassured.
Buying a home on my own for the first time has been a nerve wracking experience but whoever I spoke to at branch was friendly, approachable & happy to help, providing me with any information I needed.
Thank you - you’ve certainly prevented some grey hairs!

Always there if I needed them, kept in touch all the way through the sale, staff went the extra mile

Worked hard to ensure our move was successful, in difficult circumstances. Very pleased with the outcome.

Great experience using the Crossgates branch,Joanne & her team made sure i was kept up to date on the sale of my property,Samantha did a fantastic job with taking photos of the property for the brochure (very professional),can't thank them enough well done to them all,would highly recommend them.
Mark

A professional friendly and responsive service. We have now used them for both buying and selling and would recommend to anyone wanting an estate agent in Leeds.
Our particular thanks to Joanna and Natalie for keeping us in the loop at all times.

Thank you for dealing with my case and closing a deal in less than 2.5 months (leasehold, no chain).

Special thank you to Joanne for her professional approach, attitude and keeping me informed when it was needed. Very good and professional coordination between buyer, seller and their representatives contributed to speed of the transaction.

Massive thank you and I would recommend the service to anybody without any hesitation.

Joanne was extremely helpful chasing the seller when communication broke down. Very kind move in gift also!

A massive thank you to Tyler, Joanne and everyone else at the MS Branch. As a first time buyer they were very patient with me in answering all my many questions at the start. From putting in an offer to getting the keys they were amazing. Thank you for the gift aswell on completion

I am Mr.Ho Tai Yeung who is the first buyer of 28 Birch Crescent LS15 7SU.I pulled out the offer mainly because the sale takes too long.

First ,the branch staff Joanne Williams and Natalie Adkins is quite good and keep informing me of the progress and do take good balance of interest between sellers and buyers ,this is a point to credit.

However,the sale is really too slow.My offer is accepted in Dec 2022 and the sellers solicitors have ZERO response and progress,until FEB i was informed the sellers passed away.No legal pack or even courtesy email was sent to my solicitors and is unprofessional.

This property is a empty,no chain,no tenant inside and i am a cash buyer.For this nature of sales,it usually takes within 3 months to complete.
The another properties that i buy from Your Move James Baratt (also a probate property)only takes 1.5 months to complete and properties of similar background completes within 4 months,what a great contrast.

Even on the website they also boasted most of their sale complete within 12 weeks.I am unhappy they cant grasp the timing to complete before the sellers passed away.

Another point is that even after the probate was granted in mid July 2023.The sellers solicitors didnt send any document and Manning Stainton make up quite a lot of excuse eg.client letter not prepared yet and i feel Manning Stainton is not ambitious in helping both side to complete the sale smoothly .It does not only waste my time but also waste seller's money in paying for bills for a property that is extra for them.Having no progress at all,i have no choice but to pull out.

More than that,I found out this agent is not good at marketing.I only know the boilers is 2 years old and the sellers have been in loved with the house for 35 years after viewing.However,they should have listed out this point on the market to attract more potential buyers.However ,they didnt and this may miss a lot of potential buyers.

Now i seen the property is SSTC again and i wished the sellers can complete the sale smoothly this time.

editted: I do appreciate the customer service of Joanne and Natalie but the sale should have proceed quicker as similar probate sales from your move only takes 1.5 months but yours take more than 9 months and sellers solicitors recommended by ms do nothing at all
which let me down.

Everyone at the branch was extremely helpful and friendly.
Once sold Joanne was amazing - keeping me informed and up to date all the time and constantly chasing to get things moving. Even when she was on holiday the team were still there to help.

The team at Crossgates Branch have made selling the house as easy and painless as it could possibly be. From the initial meeting to the final phone call to say congratulations on the sale being finalised, they have been professional, positive, efficient and supportive. When the going got tough they delivered tricky news with kindness and kept us fully informed .
Thank you all - we appreciate everything you have done.

Excellent customer service and quick to response. I will surely recommend to friends and family. Their team are really great.

Excellent service given by all staff.
Sympathetic, experienced and professional during my lengthy selling process . Particular mention to Joanne Williams, move manager at Head office.
Would highly recommend Manning Stainton Estate Agents.