Manning Stainton Estate Agents - Crossgates Reviews 

199
TrustScore 5 out of 5

4.8

62 Austhorpe Road, Crossgates, LS15 8DX Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

We had a smooth experience selling with Manning Stainton Crossgates. It is certainly true that buying and selling a home is a very stressful experience but they made it as stress free and easy to navi... See more

Company replied

Rated 5 out of 5 stars

A long time ago, a long long time go you promised to sell my home. What took you so long ? To be fair, you actually sold it four times but other people & their broken chains were the problem !!... See more

Company replied

Rated 5 out of 5 stars

The team were really friendly, with great communication throughout the whole process as a first time buyer. The sales team helped through the first steps without any issues, eventually passing on to t... See more

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Rated 5 out of 5 stars

Excellent service throughout . Exceptional care taken at each stage of the process. Achieved a better purchase price than the highest estimated value suggested by two other estate agents. They were... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Manning Stainton Estate Agents - Crossgates

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 62 Austhorpe Road, Crossgates, LS15 8DX, Leeds, West Yorkshire, United Kingdom

  • 0113 260 6644

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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4.8

All reviews

(199)

1,389 reviews in the last 12 months

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Rated 5 out of 5 stars

Joanne​​​​ Williams move manager who…

Joanne​​​​ Williams move manager who looked after my move she was helpful, patient and professional. she mediated myself and the buyer really well. To be fair everyone I dealt with Manning Stainton was fantastic. I would definitely recommend this estates agent

March 1, 2024
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you so much for taking the time to review the service you received, Barbara. It's always lovely to hear when our clients are happy. We wish you all the very best.

Rated 5 out of 5 stars

A GREAT EXPERIENCE

I would like to give a MASSIVE thanks to Ian T. of Manning Stainton, Crossgates in Leeds. He has been very insightful and helpful in all our viewings. A very kind and hardworking gentleman. He is a gem to the team.

February 28, 2024
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Many thanks for your nice comments, Ian will really appreciate them.

Rated 5 out of 5 stars

A positive experience once again from Manning Stainton.

A positive experience once again from the team in Crossgates, Leeds. With good communication and prompt responses we are happy to recommend Manning Stainton. We have used them a number of times for buying and selling in the Leeds 15 area.

February 23, 2024
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Reply from Manning Stainton Estate Agents - Crossgates

Many thanks for your lovely comments, we really appreciate your business Janine.

Rated 5 out of 5 stars

I want view property

I want view property
The gentleman cold Ian is absolutely brilliant always very helpful always has smile on his face

February 22, 2024
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Many thanks for your very positive comments Mohammed, We agree, Ian is always smiling.

Rated 5 out of 5 stars

I got regular updates

I got regular updates about the progress. They followed up with enquiries I had.

January 19, 2024
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Thankyou Patrick, we do always try to stay in touch with our clients so its nice to hear you were happy.

Rated 5 out of 5 stars

Great service

Was kept updated throughout the purchase process

January 19, 2024
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Reply from Manning Stainton Estate Agents - Crossgates

Thankyou Jason for taking the time to review us. We are pleased to hear you were happy with our service.

Rated 5 out of 5 stars

Accompanied viewing

We are just going through our first purchase with manning and want to say a massive thank you the to Ian who did the viewings with us, he was so friendly and always helpful and was a pleasure to see him on the multiple times we viewed the house. Great credit to the company

January 6, 2024
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

It's always great to hear that our staff are appreciated, thankyou we agree, he is a credit to our team.

Rated 5 out of 5 stars

Good customer service…

The agents were responsive and informative and helped the sale go through without any problems.

December 19, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Many thanks for your comments, I'm glad the sale went through without any problems and we wish you all the best for the future.

Rated 5 out of 5 stars

Joanne was simply brilliant

Joanne was simply brilliant. She kept me in the loop all the way through the process . She answered any questions promptly and efficiently . Will recommend.

December 15, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Many thanks - Joanne will be pleased with your lovely comments.

Rated 5 out of 5 stars

The full experience with manning…

The full experience with manning Stainton has been great! All the staff that work there are so friendly and welcoming! Especially Lesley and Natalie who looked after us from the beginning. We had weekly updates which put us at ease and kept us in the loop! All in all excellent service! Thank you so much guys!

October 20, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you so much for the review and we hope your enjoying your new home.

Rated 5 out of 5 stars

Excellent customer service

Joanne Williams at the Crossgate office was exceptionally kind and consistently provided updates throughout the process.

October 13, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you for your review, Joanne is happy you were pleased with the service.

Rated 5 out of 5 stars

Louis Craggs thank you

Louis Craggs have been very supportive. The response was quick and effective. Perfect service.

October 11, 2023
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you for your review. Were glad you were happy.

Rated 5 out of 5 stars

Excellent

Excellent, thank you

October 6, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Thanks for the review Lynsey, I'm glad everything went smoothly with the sale.

Rated 2 out of 5 stars

Could do better ?

We had a difficult experience acquiring a purchase. We were hoping for a quick sale and laid everything open for this to happen. The client of Manning Stainton took five weeks to fill in a sheet if questions. We feel Manning Stainton should have impressed more on the vendor to get this completed. Also when we arrived at our purchased house there were still items in the house undeclared by the vendor and clearly not checked by Manning Stainton. There appeared to be rodent droppings in the kitchen but Manning Stainton maybe not checked the house before the sale went through. The sold sign was still standing on completion day. Staff friendly but difficult to contact at times. Last three weeks up to completion there was no contact so maybe for future agents could diary in a courtesy call. Please check properties near completion to make sure they are ready and no items left that were not on the inventory and declaration

September 29, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Morning Peter and Marienor,
First of all congratulations on the move to your new home and I hope you are very happy there.
I am sorry to read your review and comments around the service we have provided. I know sometimes the speed at which things move can be very frustrating and I want to assure you that the team and our Move Managers were pushing things through as best they could. I am sorry to hear that the property was not presented as it should have been when you arrived after completion and I am sure your solicitor will be able to process any claim you might have in that regard. We will of course look at what we could have done differently through your buying journey and try and learn from the feedback you have kindly provided.
Again good luck with your new home and we hope you are very happy in it.
If you want to email my directly with any further comments then please do at mm@manningstainton.co.uk.
Best Wishes
Mark Manning

Rated 5 out of 5 stars

Excellent services, very satisfied

Very satisfied! The whole process was followed very closely and the service was first-class. Joanne Williams is very helpful and provides excellent services to us.

September 22, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you so much for your kind comments. It is always lovely to hear when people are happy with us.

Rated 4 out of 5 stars

Average service, excellent Move Managers!

Overall the service provided by Manning Stainton Crossgates branch was average. Sometimes they were slow to react to phone calls/emails. Tyler seemed to be very busy, and we rarely spoke to anyone else. Maybe they have too many houses on their books? Having said this, they sold our house 😀 Special mention must go to Gemma and Rochelle, the Move Managers, who were amazing. Very proactive, friendly, and great at sorting out the problems/stresses associated with buying a house. They are also dealing with our onward purchase, and I've every confidence they'll guide us through to completion asap!

August 23, 2023
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Reply from Manning Stainton Estate Agents - Crossgates

Hi, Thank you for taking the time to review our service. Naturally I'm disappointed to hear that you thought we were average and wish that you had contacted me earlier so that I could have looked into matters for you. I am of course pleased that you were happy with our move managers as they do work very hard to make the sales process smooth. Thank you for your business and I wish you all the very best. Kind regards, Lesley, Branch Manager Crossgates Branch.

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