Manning Stainton Estate Agents - Headingley Reviews 

296
TrustScore 5 out of 5

4.9

20 Otley Road, Headingley, LS6 2AD Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

We chose Manning Stainton Headingley to be our agents for the sale of our house. Jenny and the team were excellent and communicated with us every step of the way about progress. Would definitely recom... See more

Rated 5 out of 5 stars

We moved into a house where Manning Stainton were agents and had a smooth process. Charlotte P in particular was very helpful and replied in a timely manner to assist us whenever needed (and chase l... See more

Company replied

Rated 5 out of 5 stars

The whole team who we have had contact with at MS Headingley have been polite, friendly and helpful. Thus far our main contact has been with Hannah Lund who managed our viewings and sales negotiatio... See more

Company replied

Rated 5 out of 5 stars

Manning Stainton sold my house in February 2025. The support I received from my move manager Charlotte Poutney was exceptional. She did everything in her power to ensure the process went as smoothly a... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Manning Stainton Estate Agents - Headingley

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 20 Otley Road, Headingley, LS6 2AD, Leeds, West Yorkshire, United Kingdom

  • 0113 274 8646

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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4.9

All reviews

(296)

1,485 reviews in the last 12 months

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Rated 5 out of 5 stars

After sales service excellent

I previously gave a 5 star review for this company but on reflection I should have particularly mentioned the after sales service provided by Jenny Archer and her colleague Amy King which was excellent.

July 16, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Thank you Gary. That's very kind of you. Jenny and I really appreciate it :-)

Rated 5 out of 5 stars

Jenny and the team were helpful…

Jenny and the team were helpful throughout the buying process, and the welcome box of goodies when collecting my keys was a really nice surprise!

July 11, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Harry, Thank you for taking the time to leave a review for Jenny and the team. We really appreciate it. Glad you liked your welcome box. We hope you're very happy in your first home. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Fantastic service from Maisie McMillan…

Fantastic service from Maisie McMillan in Leeds. Very helpful and detailed with her information and was able to advise me. Went above and beyond even after being inconvenienced due to an issue getting the key at first. Top class thank you.

July 14, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Matthew, Thank you for taking the time to leave a review for Maisie. She really appreciates it. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Would highly recommend Charlotte as a…

Would highly recommend Charlotte Poutney as a move manager. We naively picked a rubbish solicitor which made our lives really difficult. Thankfully Charlotte was on hand to chase them up and ensure they were doing their job. Despite our solicitor being rude and in some instances aggressive to her, she remained calm and professional.

February 14, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Andy and Sian, Thank you for taking the time to leave a review for Charlotte, she really appreciates it. Sorry to hear you had a bad time with your solicitor however it's great to know how well Charlotte handled them. She's very good at making sure the process keeps moving no matter the obstacle. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

I'd definitely recommend Manning Stainton

I bought my house through Manning Stainton so when it came to selling my home, they were my top choice! They organised viewings efficiently and easily. Jenny was excellent at keeping me informed.

The post sale service from Charlotte was exceptional. This is the main reason why I think Manning Stainton are worth the higher fees compared to other agents. Manning Stainton go above and beyond in their service, chasing up my solicitors and the buyers' to ensure things were going smoothly. This saved me lots of time and stress.

I did think they over-valued my property (although it was a tricky market at the time) so I would take these estimates as an ideal scenario and not put my hopes on reaching the valuation price.

I'd definitely use Manning Stainton again if I was selling a property in Leeds.

July 1, 2025
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Reply from Manning Stainton Estate Agents - Headingley

Hi Beth, Thank you for taking the time leave a review and for coming back to us to sell. We're really glad it was such a positive experience with Jenny, Charlotte and the team. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Buying house.

I am very satisfied with the buying process. The agency staff Charlotte has been in touch with us on a regular basis sending an updates weekly by email about how the process is moving forward. It was very reassuring.

The things I suggest could be done better.
Agency staff on the first viewing day should have a better knowledge about the property they show, e.g. about what part of garden belongs to it, or the correct internal meassuress -SQ m .
Overall I am reccomending this team.

July 1, 2025
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Reply from Manning Stainton Estate Agents - Headingley

Dear Ola, Thank you for taking the time to leave a review and your feedback. We take it onboard. Wishing you all the best in your lovely new home. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

I've just had a sale agreed on a…

I've just had a sale agreed on a property that was being advertised by Manning Stainton (Headingley) and just wanted to thank Olivia on her help! Any questions we had she was happy to help and any updates were communicated with us promptly. Thanks Olivia!

July 3, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Katie, Congratulations on having your offer accepted. Thank you for taking the time to leave a review for Olivia, she really appreciates it. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Great service

Olivia was very helpful and responsive.

July 3, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Thank you for taking the time to leave a review for Olivia, she really appreciates it. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Highly recommended, Hannah Lund is amazing

Hannah Lund is fantastic, as are the rest of her team at Manning Stainton. Hannah recently handled the sale of my house. Hannah was always friendly and efficient, responds quickly to queries, has excellent skills with encouraging buyers, and was always lovely to speak with. I always felt I was in safe hands with Hannah managing my case and that made it much less stressful for me. I felt Hannah's priority was doing what was best for me, from the start right until the chain closed. I have already recommended Hannah to friends who may decide to move.

June 27, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Ruby, Thank you so much for taking the time to leave such a glowing review for Hannah. She really appreciates it. It's lovely to hear that she made the process less stressful which is always our aim. Thank you for recommending Hannah to friends too. That really is the best compliment. Kind regard Amy and The Headingley Team.

Rated 5 out of 5 stars

Thanks again to the agent

Thanks again to the agent - Hannah Lund, not only being patient and professional during the whole sales process, but also very helpful in paying attention to the details and additional requests upon completion date, e.g. electricity meter readings, etc.

June 26, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Thank you for taking the time to leave your review for Hannah. She really appreciates it. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Excellent

Service was excellent throughout the process of buying our house. Our agent Hannah Lund was really knowledgable and friendly, always chasing things on our behalf and made the process a great experience.

June 11, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Robert, Thank you for taking the time to leave a review and for Hannah's special mention. She really appreciates it. Wishing you all the best in your lovely new home. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Hannah Lund was so friendly

Hannah Lund was so friendly, professional and encouraging, she was reassuring and kept us up to date on all the progress once the house was on the market to the point when we were sold. I asked so many questions, as I felt quite overwhelmed by the process and Hannah kindly talked me through the options, whilst providing me with all the time I needed to chat at home and make good decisions. I felt cared about and valued.

June 18, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Katie, Thank you for taking the time to leave such a heartfelt review for Hannah. It really made us smile. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Wonderful team and top tier service

I had previously viewed a flat in a particular building which wasn’t quite right for me and as soon as another flat became available in the same building, Manning Stainton reached out to let me know. Their attention to detail with this felt like they genuinely understood what I was looking for, going the extra mile to help me find the perfect home.

I purchased my flat with the help of Jenny, who was fantastic from start to finish and I can’t recommend her highly enough. From our very first conversation she was friendly, professional and incredibly responsive. She made the whole process feel much less daunting, keeping me updated at every stage. An absolute credit to the Manning Stainton team.

The experience of buying my flat was smooth and far less stressful than I imagined, all thanks to Jenny. I wouldn’t hesitate to recommend her and Manning Stainton to anyone looking to buy in the area.

May 29, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Keziah, Thank you for taking the time to leave such a heart warming review. We particularly appreciate Jenny getting the recognition she deserves. I'm really glad she was able to support you buying your gorgeous apartment and wish you many happy years in your lovely new home. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Olivia was absolutely brilliant & dealt…

Olivia was absolutely brilliant & dealt with everything, given that I live 200 miles away, she made this not an issue. She's very approachable & knowledgeable & dealt with viewings very strategically, keeping me up to date every step of the way
I would highly recommend

May 31, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Hi Michelle, Thank you for taking the time to leave a review. Olivia really appreciates the special mention. Kind Regards Amy and The Headingley Team

Rated 5 out of 5 stars

Highly recommend

Great service from the Headingley Branch. Special acknowledgement must go to Charlotte Poutney who is simply fantastic at her job. My house sale was lengthy due to numerous delays from the buyer’s side and Charlotte relentlessly chased things up and held people to account. Reliable communication keeping me up to date was appreciated. Would recommend

May 21, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Hi Hannah, Thank you for taking the time to leave a review. We really appreciate. Thank you too for the special mention for Charlotte. We know she's fantastic and I'm glad you thought so too. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

100% recommend Manning Stainton in Headingley

I chose Manning Stainton as my friend had used them five times in the last 20 years. I couldn't think of a better recommendation than that and wasn't disappointed. Amy and Jenny were both great, and we completed on the day we'd all agreed (how often does that happen?). Thank you!

April 29, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Emma, Thank you so much for taking the time to leave a review. It's always great when clients come to us through recommendation. We hope your parents are happy and settled. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Jenny from Manning Stainton was very…

Jenny from Manning Stainton was very helpful in helping us find our future home when relocating to Leeds. We were guided through the process and the service was professional.

April 29, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Nick, Thank you for taking the time to leave a review and for Jenny's special mention. She really appreciates it. We hope you're very happy in your new home and the commute's much easier now :-) Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Regular contact with me and the…

Regular contact with me and the solicitors. Kept the sale moving forward.

April 26, 2025
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Reply from Manning Stainton Estate Agents - Headingley

Dear Susan, Thank you for taking the time to leave a review. We really appreciate it. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Great Move Manager

Charlotte Poutney was our move manager and she did an excellent job! Her communication was superb, she was regularly available to answer queries or would get back to us as soon as possible if we had left a message. She even managed to contact the person we originally bought the property from to ask them a building reg question and managed to get a response the next day which helped keep the process moving quickly.

She was very much on the ball with our move and knew all the details, she also helped to chase slow conveyancers and was able to manage all parties very well. Especially in a busy period where lots of people were trying to beat the stamp duty increase.

Thanks again Charlotte!

March 21, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Headingley

Dear Alex, Thank you for taking the time to leave a review. We really appreciate you mentioning Charlotte and it's great to hear what a fabulous job she did. Wishing you all the best in your new home. Kind regards Amy and The Headingley Team.

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