Manning Stainton Estate Agents - Headingley Reviews 

296
TrustScore 5 out of 5

4.9

20 Otley Road, Headingley, LS6 2AD Leeds, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We chose Manning Stainton Headingley to be our agents for the sale of our house. Jenny and the team were excellent and communicated with us every step of the way about progress. Would definitely recom... See more

Rated 5 out of 5 stars

We moved into a house where Manning Stainton were agents and had a smooth process. Charlotte P in particular was very helpful and replied in a timely manner to assist us whenever needed (and chase l... See more

Company replied

Rated 5 out of 5 stars

The whole team who we have had contact with at MS Headingley have been polite, friendly and helpful. Thus far our main contact has been with Hannah Lund who managed our viewings and sales negotiatio... See more

Company replied

Rated 5 out of 5 stars

Manning Stainton sold my house in February 2025. The support I received from my move manager Charlotte Poutney was exceptional. She did everything in her power to ensure the process went as smoothly a... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Manning Stainton Estate Agents - Headingley

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 20 Otley Road, Headingley, LS6 2AD, Leeds, West Yorkshire, United Kingdom

  • 0113 274 8646

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(296)

1,485 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dealt with Olivia at the headingly…

I dealt with Olivia at the headingly branch,she kept me informed on everything, she made the experience a lot easier to do.would highly recommend if you we're buying or selling your home,
Thank you again Olivia

April 11, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Carl, Thank you for taking the time to leave a review and for Olivia's special mention. She really appreciates it. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Great experience

I used Manning Stainton in Headingley for my first house purchase, and I couldn’t be happier with the experience. They were exceptionally helpful in finding the right property and guiding me through the entire buying process.

A special thanks to Charlotte Putney for staying in touch throughout and ensuring everything went smoothly from start to finish.

March 17, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Mr Kumar, Thank you for taking the time to leave a review. We really appreciate your kind words. Wishing you many happy years in your first home. Please let us know if you need anything in the future. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Charlotte Poutney has been brilliant…

Charlotte Poutney has been brilliant all the way through our move, thank you for all your help and support with our first house purchase.

March 24, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Sam, Thank you for taking the time to leave a review for Charlotte. We really appreciate it. Wishing you all the best in your new home. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

The headingley branch team have been…

The headingley branch team have been amazing with the help on sale of our property. All went smoothly and quickly. Amy who came to visit us to talk through what will happen and help with the sale. To then be assigned to Olivia who has been our go to contact through our sale Olivia has called me with updates. If I needed anything I could call her. Was just like calling a friend for a natter. I want to say a massive thanks to all at headingley you are amazing. Thanks Olivia for always being on other end of phone

April 4, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Emma, Thank you so much for taking the time to leave such a lovely review. Thank you for the special mention for Olivia she really appreciates it. Your feedback has made our day :-) Kind regards Amy and The Headingley Team

Rated 4 out of 5 stars

Professional and personable.

I highly recommend Manning Stainton, Headingley. They are friendly, helpful and professional. I felt they had a lot of experience selling but-to-let properties and the process went smoothly. I would have given 5 stars except that the final four days of the sale were quite stressful and due to a key member of the team being out of the office, I had to re-issue documents from several months previously. I acknowledge the process has ups and downs especially when dealing with two sets of solicitors, therefore I would still recommend Manning Stainton and would use them again. Special thanks to Amy King who is very personable and reassuring. Also thanks to Jenny and the rest of the team who were always on hand to answer my queries.

April 1, 2025
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Catherine, Thank you for taking the time to leave a review. We got there in the end :-) Hope you have a more restful weekend. Please let us know if you need anything in the future. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Kept up to date throughout!

Sold my house with Mannings - Charlotte Poutney managed the selling process and kept me regularly update throughout and was quick to respond to any queries. Couldn’t have asked any more from her

February 28, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

We are so pleased to hear that you had a positive experience selling your home. We strive to provide our clients with the best possible service and are delighted to hear that Charlotte Poutney met your expectations. We appreciate your kind words and will share your feedback with her.

Rated 5 out of 5 stars

Fantastic

Charlotte Poutney was ace! Super responsive, helped me out with anything, answered all my questions and always tried her best in a difficult conveyancer situation. Jenny Archer was also amazing in the negotiation period.

March 28, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with the responsiveness and support provided by Charlotte and Jenny. Their dedication to providing excellent service is truly appreciated.

Rated 5 out of 5 stars

everyone helpful and informative

everyone helpful and informative, no nonsense. Charlotte Poutney is especially reliable and quick

March 7, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you found our team helpful and informative, and we're especially pleased to hear about Charlotte's reliability and responsiveness.

Rated 5 out of 5 stars

Helpful communication throughout

Initial contact was very professional with Amy doing the valuation. She was positive in her approach and took time to explain the whole process.

Chloe Jagger was my lead sales negotiator and she kept me informed with feedback from viewings throughout the for sale period, including advice on changes to the asking price and most importantly negotiating the sale.

Once a sale was agreed Charlotte Poutney took over as Move Manager and she was very proactive in chasing progress with solicitors, providing regular updates and dealing with any issues in the chain.

March 7, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Dave, Thank you so much for taking the time to leave a review and for all the cakes and treats. It was very kind of you and we really appreciate it. It was our pleasure to be able to help and you made it easy. Please let us know if you need anything in the future. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Fantastic communication between all…

Fantastic communication between all parties,customers service exceptional,will always use for all other properties,highly recommend.

March 14, 2025
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Stephen, Thank you so much for taking the time to leave a review and for your kind word. We're more than happy to help should you need us in the future. Many thanks Amy and The Headingley Team.

Rated 5 out of 5 stars

Staff were very friendly and supportive…

Staff were very friendly and supportive since viewing of the property. Jenny Archer was very sincere and trustful with all the updates. Thanks Manning Stainton to make dream come true.

March 19, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Jiji, Thank you for taking the time to leave a review. Jenny appreciated the special mention. We wish you and your beautiful family every happiness in your new home. Kind regards Amy and The Headingley Team.

Rated 4 out of 5 stars

Has an amazing experience with Olivia…

Has an amazing experience with Olivia one of the sales negotiator from Headingley branch. She kept me informed of the process regularly. Great communication and excellent service!! All the staff were friendly and polite

March 18, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Linh, Thank you for taking the time to leave a review for Olivia and the team. We really appreciate it. It's a great property you're buying. We love the garden. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Excellent customer-centricity

I would like to single Charlotte Poutney our for her personal help throughout the purchase. She followed up with the whole chain, kept us advised on developments and managed expectations to keep us all on track. The purchase had quite a few complications, and yet Charlotte helped navigate through the whole purchase.

March 4, 2025
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Iain, Thank you for taking the time to leave a review and for Charlotte's special mention. She really appreciates it. We're glad Charlotte was able to keep everyone on track and helped to ease a complicated sale. Wishing you all the best in your new home. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Professional approach

Professional approach which made the whole process very simple and stress free. From the initial discussion, to the photographer, the lady who showed our home to prospective buyers and Olivia who made sure we were informed of any updates and requirements.

March 4, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Thank you for your kind words. We really appreciate you taking the time to leave a review. Olivia appreciates the special mention too. Kind regards Amy and The Headingley Team.

Rated 4 out of 5 stars

Warmly professional and efficient

Initial contact was professional, friendly and information was clearly provided. The visit to our home was compassionate and understanding as it was a long standing family home going up for sale. Ongoing communications were within acceptable time periods and I felt I was respected by Jenny and other members of staff

September 19, 2024
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Pamela, Thank you for taking the time to leave a review, we really appreciate it. Wishing you and your family the very best for the future. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Olivia was always very friendly and had…

Olivia was always very friendly and had great communication! Made the whole process easy for me :)

March 10, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Liam, Thank you for taking the time to leave a review. Please let Olivia know if you need anything along the way. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

I am really pleased with the service…

I am really pleased with the service Manning Stainton provided, from the outset when Amy King came to value the property and discuss the process; through to Olivia Smith dealing with the negotiation and sale. Amy’s knowledge of the market was really useful in helping us on our purchase too! All round great service

February 28, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Josh, Thank you for taking the time to leave a review, we really appreciate it. Happy to be of help. Please let me know if you need anything else along the way. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Friendly, professional and fair price

I chose Manning Stainton for sale of my home and conveyancing as they were by far the best reviewed in the area and fairest price. Everyone that I dealt with there was warm and fast to respond and my Sales agent Hannah Lund was particularly friendly and supportive from the start of the process. I was reassured that I had someone who genuinely wanted the best for me and my buyer. Highly recommend them for sale or purchase.

March 6, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Rachel, Thank you for taking the time to leave a review, we really appreciate it. Hannah says thank you for the special mention. We were really pleased we were able to secure a sale swiftly so that you could get the apartment you wanted. If you need anything else along the way please just ask. Kind regards Amy and The Headingley Team

Rated 5 out of 5 stars

Smooth Purchase

Smooth Purchase
I have recently purchased a property through Manning Stainton Estate Agents, Headingly branch. The process was smooth and good communication throughout. Charlotte Poutney was courteous and proactive.

March 3, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Mesfin, We are delighted to hear that your recent property purchase went smoothly. We appreciate your kind words about Charlotte Poutney. Please let us know if we can be of assistance in the future. Kind regards Amy and The Headingley Team.

Rated 5 out of 5 stars

Having just bought my first home with…

Having just bought my first home with Manning Stainton, I want to say a massive thank you to Charlotte and the rest of the team. Charlotte kept in regular touch and explained the process, keeping it straight forward and simple and explaining processes' at every step. Charlotte was very polite and friendly and completely approachable for both me and the seller who i know also appreciated her support. Thank you Charlotte! x

February 24, 2025
Unprompted review
Manning Stainton Estate Agents - Headingley logo

Reply from Manning Stainton Estate Agents - Headingley

Dear Noleen, Thank you for taking the time to leave a review, we really appreciate it. We are so pleased to hear about your positive experience with Charlotte and the team. It's wonderful to know that Charlotte's communication and support made the process of buying your first home smooth and enjoyable. We hope you're settling into your lovely first home. Please let us know if you need anything in the future. Kind regards Amy and The Headingley Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look