Marsh Reviews 

Very poor service. After several years of good experiences with Marsh, we find every year they are raising our premiums and actually giving us less coverage. The agent I asked about it (I was hoping to learn about our options) at their Toronto office was hostile and stopped answering emails and phone calls when I tried to renew. They wait months to get back to us, giving us no time to review the proposal before signing. Like the other reviewer, we almost ended up uninsured. There was no apology or effort exerted to help us with the process. Instead, threats of extra fees were made. Now they still haven't sent me an invoice, and I can't get in touch with anyone at their offices who can help me. It's like they don't care about our business at all. Thanks for nothing, Marsh.

We have been with JELF for 6 years. This company took over and since then the service has gone from 10 to 0!

Our renewal was up on the 1st May. On the 27th April i called no answer to left a message, 28th April filled a form in on their website. I got a reply on the 29th with a renewal but needed to make amendments in turnover which i sent straight away. On the 30th chased again, and got a reply saying they would get back. On the 31st I went to another broker called Brunel who said they are taking customers from them everyday due to the drop in service since the takeover. It was a good job I did as on the 1st May we still hadn’t had a quote so would have been uninsured!

Terrible service - nobody answers the phone or gets back to you.

Extremely poor. Been trying to contact Marsh for over 2 weeks to change business insurance from sole trader to Ltd company.
I effectively can’t trade as my Ltd company because they’ve ignored 4 voicemails and many many emails.

We are now six weeks beyond my Jelf Buildings Insurance policy renewal date and directly due to poor level of communication, ommissions from the cover and displays of stupidity have resulted in the matter remaining unresolved.

We wish we could alot them 0.
This is one of the biggest broker company but when it comes to settle the claim they are worse with a very incompetent behaviour.
It's better to look around to insure your business for a better Insurance company where you pay bit extra pennies with peace of mind. Regards

AVOID IF YOU LIKE GOOD SERVICE.
I HAVE BEEN A CLIENT OF THIS COMPANY FOR SEVERAL YEARS.
IT HAS ONLY GOT WORST

Never answer their phone. Never reply to emails. Never reply to anything. Uncaring, unprofessional, shambolic company, with juvenile staff and cowardly management. Never trust a penny to these people.

First and foremost, BUYER BEWARE! this is the rip off company of the century. My family trusted this firm and they took terrible advantage. They are dishonest and uncaring. We are now with a new Agency and are being treated correctly. Moody Insurance is honest, informative and have saved us thousands of dollars. We are angry with Marsh. Shame on them!

I tried to contact marsh today to raise a query about my commercial insurance that is due for renewal on 6th April. After ringing 4 times I couldnt get to speak to anyone other than a polite lady who didnt work in commercial insurance. Ok I know people are working from home but this is insurance. Goodness helps if we were in trouble and had to make a claim. We very concerned and are now looking else where to renew.

Scam, keep away.

No morals.

Just stupid people running a great scam company and getting away with it.

Don't give them your money.

Very bad coperationen with Leder Union In Danmark

Insurance Amtrust international Underwriters Ltd.
Doesn't help you when you need it's very bad 😡
Kommunikation and cooperation it's very pour 😡
And it's not value for the money 😡
pay me !!! what I pay for a insurance when I need your help ..... I'm right demet 😡