Martin & Co Bath Reviews 

368
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The Martin&co staff have been great. I rented a property through them and throughout the tenancy they were helpful, responsive and friendly. Any issues were always promptly addressed and I would recom... See more

Rated 5 out of 5 stars

Genuinely first class service from Martin and Co in Bath, particular thanks to Kate Armstrong. Kate provided freely provided her expertise and insight to the market, set realistic expectations and... See more

Rated 5 out of 5 stars

Gaye and the entire team at Martin&Co have been fantastic. We thank them all for their hard work. Their service, communication, advice, care and responsiveness to all our queries have been great throu... See more

Rated 2 out of 5 stars

Sadly Martin & Co didn't get us one viewing of our property in 6 months. They did a lovely video and photos but they seemed to put off prospective visitors by insisting they all had to offers themselv... See more

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Company details

  1. Real Estate Agents
  2. Real Estate Rental Agency

Information provided by various external sources

Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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4.5

Excellent

TrustScore 4.5 out of 5

368 reviews

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Replied to 66% of negative reviews

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4.5

All reviews

(368)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Marketing and sale of property in Bath, England

Martins in Bath have been excellent throughout the whole process, from managing the tenancy to marketing, supporting the tenants and final completion of sale of the property. The whole Martin & Co team worked together very well with each other, the tenants, prospective buyer and me as seller - always considerate, responsive, polite, efficient and knowledgable. Gaye Phillips and David Minors deserve special mention as so consistently helpful throughout, ensuring the sale completed before Christmas as wanted. No hesitation in recommending them and would certainly use again

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Nightmare student letting experience

Firstly, I would like to preface this by saying that if you are a student, ignore the recent positive reviews, instead look at the other 1 star reviews as that’s more accurate in how they’re going to treat you if you are a student. Martin & Co, especially property manager Caroline, have been incredibly patronising and rude to me and my two co-tenants with regard to our nightmare semester 1 accommodation experience. Before we moved in, we were informed of a major leak in our flat and we were assured that things were being done, however, on the very first night, water came down thick and fast through my bedroom ceiling, leaving my room uninhabitable for the entire semester. Although I was in suitable temporary accommodation, the whole situation has profoundly affected me and my friends’ quality of life as the affected room doubled as our lounge and it is the largest room in the flat. The work on my room was in no hurry to be completed either! Don’t trust the contractors, they made a mess and apparently it’s habitable yet there’s moisture in the plaster which will inevitably lead to the “death and taxes” of Bath student housing (you guessed it, mould). I say it’s a health hazard. That’s why for the sake of my physical and mental health, which has been worsened by the events of this semester, I decided to seek alternative accommodation for the rest of my degree. Aside from that, Caroline put the phone down more than once on me and my guarantor when I was standing up for my rights as a tenant. I also received a raised voice from Ayla when I merely asked about our long overdue compensation. We were also left with no hot water on five separate occasions which was eventually fixed after two months but not without us asking multiple times. They also don’t reply to emails reliably and multiple emails have been ignored, especially ones relating to the several maintenance issues that we have experienced. Avoid them like the plague if you are a student as this situation has affected my health and in turn, my degree, taking time away that I should have been spending on the course that I love.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication and teamwork

We have worked with Martin & Co on many transactions and find them to be excellent at communication and supporting the chain to achieve completion. On a recent transaction David was particularly helpful in achieving the outcome our client needed before Christmas.

December 10, 2024
Unprompted review
Rated 2 out of 5 stars

the letting agency wasn't very helpful

the letting agency wasn't very helpful. each issue raised was not taken seriously and I did not feel helped at all. we had heating issues in the rented place and martin and co didn't do anything about it. at some point, the place could not heat over 12 degrees even with the heating on max and they refused to beleive there was an issue. even booking a visit to the flat and never showing up.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

We had Martin & Co as our letting…


We had Martin & Co as our letting agency for the last two years as tenants in Bath and have nothing but praise for their services. They have been excellent whenever there was any issue with the property. Highly recommend.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional.

David Minor’s has just sold two houses for me and it was a pleasure to deal with him and his team. One buyer pulled out at the last minute, but within two or three days David found a new buyer happy to pay the asking price. Everything went smoothly and I was kept well informed every step of the way. My solicitor said what a privilege it was to deal with an efficient firm who responded quickly and also kept him informed of all that was going on. Over many years, they are certainly the best agents I have used and in future I will not be looking any further than Martin & Co.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

We sold a house through Martin & Co who…

We sold a house through Martin & Co who were efficient with viewings and the house had an offer within a month. The sale completed satisfactorily and we were kept up to date as things progressed. We would recommend them without hesitation.

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

David Minors (Bath)

Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail, prompt communication and thorough understanding of how transactions should proceed is why we choose to work with them. I confidently recommend David Minors and his team to anyone in need of an exceptional service to sell their home or purchase their dream home!

September 2, 2024
Unprompted review
Rated 4 out of 5 stars

Bath Sale

My property in Bath had been on and off the market for several months with another agent. I handed the sale over to David and within 2 weeks an offer was accepted. David is both dedicated and professional.
I live overseas and no matter what the time, I always received speedy replies to questions or anything regarding the process. I highly recommend
Martin & Co. 

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

They are a really great lettings agency

They are a really great lettings agency. I had a very great experience with them. Very professional, considerateand clear in their communications.
Gaye, was one of the best agents I have ever met.
Thank you so much!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

We have been using Martin &co for…

We have been using Martin &co for several years. They have always been extremely helpful and found us excellent tenants. Kate has been so easy to work with. Always responding immediately to any queries we may have.

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The team at Martin & Co Bath have been so helpful throughout the process and always with a friendly approach too - truly grateful for all your hard work!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

This company have been managing my…

This company have been managing my property for 5 years now . They have been very helpful and a great asset as they remove all the problem of dealing with rental. My agent is Kate and she has been great .
Thank you all and hope we will continue working together for many more years . M akin

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
I booked a view for a potential property I was interested, and Gaye was knowledgeable, professional, and responsive to all my questions.

Thank you!!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Highly impressive property agents

My experience with this firm of estate agents was extremely impressive. They responded promptly to my requests for viewings and were very accommodating of my tight schedule during my visit to Bath. The service I received from Gaye, in particular, was excellent. She couldn't have been more helpful and was so pleasant to deal with. Her knowledge of, and experience in, the property market, provided me with the guidance I needed. I would not hesitate to deal with Martin & Co Bath again for all my property-related needs.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

A professional evaluation

David came to value our home and spent over an hour with us explaining the current market conditions and outlining his sales strategy. He gave a frank and honest assessment of our home and the price he felt it would go for. We were both very impressed with David's knowledge and the bundle of information he gave us.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

An honest valuation.

An honest valuation taking into account the present unstable political and financial national situation. Our agent, David was extremely professional and knowledgeable.

May 23, 2024
Unprompted review

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