Simply awful. Not sure how they sell houses. Having to physically go into branch to speak to the contact I am waiting on a call from on the day of exchange (which has been delayed) to find out... See more
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We used Martin & Co Sutton Coldfield as letting agents for a flat for almost ten years and we then used them to sell that flat. Everyone I dealt with always responded quickly to emails and requests fo... See more
What a sham company! if there was an option of zero stars I would have given that! They are bullies for both tenants and landlords. They are manipulative to gain in their own interests. Very bad exper... See more
Company replied
I have experienced bad attitude from two members of staff now, and they are useless at dealing with my mould and damp problem which has been going on for months.
Company details
Written by the company
Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.
Contact info
2.8
Average
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
Excellent service.
I would highly recommend and I’ll be using in the future
July 16, 2018
Unprompted review
What a sham company
What a sham company! if there was an option of zero stars I would have given that! They are bullies for both tenants and landlords. They are manipulative to gain in their own interests. Very bad experience! They have no professionalism at all.
July 8, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Dear Schumz,
I can see that you have given us a poor review, Unfortunately I cannot understand how we do not know who you are and how without any issues with someone who is both a tenant and Landlord that you can possible have written this review truthfully. We know all of our Landlords and Tenants. Your "review" also seems rather vague.
However, if there is the small chance that your review is valid then please contact me on 0121 321 6090 and we shall discuss the issue that has lead you to write this review.
I therefore can only conclude that this review is fake and done inspite or in error. We will be in contact to report this to Trust pilot.
Andrew Clinton
Manager
Martin & Co Sutton Coldfield
Local letting/sales agent
I can recommend Martin & co they are a very good local letting/sales agent
June 18, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you Gary, Ann, Your review is much appreciated and we look forward to working with you more in the future
Trustworthy
Great staff; well informed; prompt service. An excellent and trustworthy Company!
June 17, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for the review, it is much appreciated
Great service.......
As a landlord I have my properties fully managed by Martin & Co. They are efficient, quick to respond, helpful and I am very happy with their service.
June 14, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for the review Kim, it is much appreciated
excellent service friendly staff just…
excellent service friendly staff just one issue little difficult to speak to some 1 on the phone .its mainly through emails
June 14, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you! it is much appreciated. We always try and use emails more than phones for written records and to ensure that messages do not get missed.
If you need to speak to us on the phone, just call and leave a message with one of the team if you want to speak to a certain person or email across for a call back and we always do so.
Reliable agent
Agent contacts me if and when needed. Someone always calls back if I have a query.
June 13, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Dear Christine, Your review is much appreciated and we hope to help you further in the future
I have found Martin & Co both…
I have found Martin & Co both trustworthy and very efficient in handling my property. It is a great relief to me knowing I can rely on them to administer all aspects of legislation and maintenance but also that they keep me informed of anything I need to know.
June 13, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
David, thank you for the review, we appreciate your business and look forward to working with you further.
Reply from Martin & Co Sutton Coldfield
Thank you for the review, your business is appreciated.
Reply from Martin & Co Sutton Coldfield
Thank you we look forward to continuing to work with you
Excellent service and always very…
Excellent service and always very helpful. I would certainly recommend this company to anyone.
June 13, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for the review, it is much appreciated
I’m a local landlady and have used…
I’m a local landlady and have used Martin and co-for quite awhile now, excellent service. Andy has always found excellent tenants for my properties ithat I have wouldn’t hesitate in using them again.
June 9, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you, we have always appreciated your business, we hope to see you soon
Extremely friendly management
Extremely friendly management. Have had no need to complain since we took out a contract with them.
June 8, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for the review it is much appreciated
Excellent customer services
These guys are very helpful, quick to respond and very accommodating in delivering the best service. They take all the hassle out of renting my property, maintaining it and take great care of my property and tennant.
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for the review, we hope to work more closely in the future.
Excellent agents most proffesional and…
Excellent agents most proffesional and value for money
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you Mike, we appreciate the business as always
Excellent service and advice and great …
Excellent service and advice and great communication throughout the letting process.
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you that is good to hear thank you for the review
Excellent company would recommend…
Excellent company would recommend anybody to use it
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
As always we appreciate your business, all the best
Excellent people to deal with
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Your review is much appreciated
Excellent team who gave superb support.
June 7, 2018
Unprompted review
Reply from Martin & Co Sutton Coldfield
Thank you for your review Ninian
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