Couldn’t fault them at all. Stuart and Paul were both very professional, polite, well mannered men. Carried out the job to a very high standard and cleaned up everywhere inside and out afterwards. W... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We are very pleased with our new front door. The experience from start to finish has been very smooth and communications have been excellent. Our fitters today Ricky and Bart were brilliant. The... See more
Company replied
Great communication. Clear emails. They sent people on time and kept me informed the whole way. The job was done very professionally and to a high standard. No mess left afterwards - all materials tak... See more
Company replied
Don and Curtis did an outstanding job replacing our bifold door glass panel. From start to finish, they were professional, knowledgeable, and efficient. They took great care while working in our home,... See more
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Company details
Written by the company
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contact info
Union Road, BL2 2HF, Bolton, United Kingdom
- www.martindales.ltd.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Front door replaced by Martindales
Just had my front door replaced by Martindales and two excellent professionals in Danny and Lee. They arrived and set about a big job by replacing the front door and the side panels. The finish on the door is 5 stars, I’m very happy and whilst a big job the finish is immaculate. Would definitely recommend Martindales and Danny and Lee!
December 4, 2025
Unprompted review
Reply from Martindales Limited
Dear Stewart,
Thank you so much for taking the time to provide your feedback.
We're thrilled to see that you're happy with your new door along with the service you received from Martindales Ltd.
Thank you for advising you'd recommend us and our fitters Danny & Lee, we'll be sure to pass this on to them and our wider team.
Many thanks & kind regards
Team Martindales.
Very professional
Turned up on the two dates as agreed. Fitted professionally by Ian and Curtis. No mess and nice guys, thanks
December 3, 2025
Unprompted review
Reply from Martindales Limited
Dear Keith,
Thank you so much for taking the time to provide your feedback.
We're really happy to see that you were pleased with the service you received from Martindales Ltd & our fitters Ian & Curtis, we'll be sure to pass this on to them.
Many thanks & kind regards
Team Martindales.
Love their work and professionalism
Love their work and professionalism.
Very tidy job as well.
Will strongly recommend.
December 1, 2025
Unprompted review
Reply from Martindales Limited
We're really happy to see that you were pleased with the service you received from Martindales Ltd.
Thank you kindly for taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
Martingales fitted my new garage door…
Martingales fitted my new garage door earlier this year after it had unfortunately been broken into . When fitted they used a single bracket at each corner fitted with 1 bolt ., I presumed this was ok . Unfortunately my garage got broken into again and the frame held by these brackets got pushed back and bent . I made contact with there head office and they sent someone out to take a look . They issues was pointed out to them . The person then left site and we got a call 2 weeks later stating that the brackets where satisfactory and then wanted to charge us £400 to replace the brackets . I then called them back and was told that someone would call me back !! 3,weeks laters no call has materialised. I will have to make good myself and would never use Martindales ever again .
October 30, 2025
Unprompted review
Fantastic People!
What can I say? Fantastic from start to finish. The lads were absolute gems, efficient, quick and very professional. If there's something they offer that you want, go with Martindales!
November 25, 2025
Unprompted review
Reply from Martindales Limited
Dear Angela,
We're really happy to see that you were pleased with the service you received from Martindales Ltd. Thank you so much for recommending us and taking the time to provide your feedback.
Many thanks & kind regards
Team Martindales.
What a fantastic company to deal with
What a fantastic company to deal with!
Super efficient and great communication with very pleasant and helpful staff !
I would thoroughly recommend them to anyone !
Many thanks !
November 27, 2025
Unprompted review
Reply from Martindales Limited
Dear Mark,
We're really happy to see that you were pleased with the service you received from Martindales Ltd.
Thank you kindly for taking the time to provide your feedback and for your recommendation.
Many thanks & kind regards
Team Martindales.
Graham and Ian did a good job
Graham and Ian did a good job. Arrived on time, dealt with it quickly and left it all clean and tidy
November 27, 2025
Unprompted review
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback, we'll pass this on to Graham & Ian. We're really glad to hear you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
Excellent service
Excellent service, very satisfactory outcome.Chris and Paul did a great job which wasn't easy.
November 27, 2025
Unprompted review
Reply from Martindales Limited
We're really glad to hear you had a positive experience with Martindales Ltd. Thank you very much for taking the time to provide your feedback, we'll pass this on to Chris & Paul.
Best regards
Team Martindales
A great service from Martindales.
A great service from Martindales.
Thank you!
‘Matt & Nick attended on time.
Two more professional fitters
You could not meet!
I’m left with my brand new door
Such a well done job - so complete!’
November 25, 2025
Unprompted review
Reply from Martindales Limited
Thank you so much for taking the time to review Martindales Ltd and the service you received from our fitters Matt & Nick.
We're really happy to see that you're pleased with your new door.
Martindales Ltd works hard to deliver an efficient and reliable service, so it’s great to know this came through.
If you ever need anything in the future, we’re always here to help.
Many thanks & kind regards
Team Martindales.
Bart and Brad did an amazing job…
Bart and Brad did an amazing job replacing our door. Very friendly and hardworking! Our door entry way looks so beautiful now. Definitely recommend!
November 24, 2025
Unprompted review
Reply from Martindales Limited
Dear Kaitlyn,
Thank you so much for taking the time to review Martindales Ltd and the service you received from our fitters Bart & Brad with the replacement of your door.
We're delighted that you're happy with your new door and that you’d recommend us. Our team works hard to deliver quality products and a smooth service, so it’s great to know this came through.
If you ever need anything in the future, we’re always here to help.
Many thanks & kind regards
Martindales Ltd.
Perfect installation team in second visit.
The door was originally supplied in the wrong colours but immediately they agreed to replace it and when installed by Ricky and Andy in perfect order. The installers Ricky and Andy were extremely polite courteous and friendly. We highly recommend them and will use Martindales again for any future door or window work we may require in the future.
November 20, 2025
Unprompted review
Reply from Martindales Limited
Dear Raymond,
Thank you so much for taking the time to post a review.
We're very pleased to see that you're happy with the service you received from Martindales Ltd and our fitters Ricky and Andy, we'll be sure to pass on your feedback.
We very much appreciate you recommending Martindales Ltd, for window and door repairs and replacements.
Kind regards
Martindales Limited
WOW.....Thank you Chris & Paul for…
WOW.....Thank you Chris & Paul for securing the patio doors after the locking mechanism dropped after installation of the new doors. After an outside fire ruined the French doors my insurance company (eSure) were fantastic & arranged everything for replacement of melted doors etc. Martindales installed the new French doors but after 4 weeks I noticed it was getting harder to close & lock the doors I called eSure & within an hour of calling them I got a call from Martindales to say they were on their way to me .... WOW!!! I was so surprised but so relieved too. Chris & Paul arrived, they were open route yo another job much further down the South-West do diverted to me, they knew immediately that the door had moved out of alignment & dropped making it hard to lock, there was also a stream of light where the bottom had shifted to the point light could be seen from the outside... The lads (!!) got to work on realigning the doors - they put my mind at ease as they knew immediately what the problem was & got on with fixing it. They worked quickly & efficiently having a laugh along the way. Thank you so much.... Martindales.... you've got a lovely, truthful, honest & friendly workforce - thank you so much for securing my home. Hopefully it won't happen again!! Have a wonderful Christmas & New Year & thanks to
November 21, 2025
Unprompted review
Reply from Martindales Limited
Dear Carla,
Thank you so much for taking the time to review Martindales Ltd and the service you received from our fitters Chris & Paul.
We're really happy to see that your issues were dealt with promptly and efficiently.
Martindales Ltd works hard to deliver a smooth and reliable service, so it’s great to know this came through.
If you ever need anything in the future, we’re always here to help.
Many thanks & kind regards
Martindales Ltd.
Efficient and professional service
Adrian and John provided a very good and efficient service installing our new garage door. They were very pleasant and helpful, explaining the process and demonstrating the mechanism and lock. Would thoroughly recommend.
November 21, 2025
Unprompted review
Reply from Martindales Limited
Dear Deborah,
We're very pleased you were happy with the service you received from Adrian & John, we'll pass on your lovely feedback.
Thank you for taking the time to post a review.
Kind regards
Martindales Limited
Matt and Jim worked quickly and no…
Matt and Jim worked quickly and no mess. Repairs professionally carried out, and in a friendly manner.
November 21, 2025
Unprompted review
Reply from Martindales Limited
Dear Richard,
Thank you for taking the time to post a review.
We're thrilled you were happy with the service you received from Matt & Jim, we'll be sure they get your feedback.
Kind regards
Martindales Limited
We had a brilliant experience with…
We had a brilliant experience with Martindales to survey and then install our new front door. We were delighted with the service of the installers and the finished door. Both chaps were a total credit to the company and a pleasure to have in our home.
November 18, 2025
Unprompted review
Reply from Martindales Limited
Dear James,
We're really happy to hear that you had a brilliant experience with Martindales Ltd. and our fitters with the installation of your new front door.
We work hard to provide a smooth and reliable service, so it’s great to know this was delivered.
If you ever need anything in the future, we’re always here to help.
Many thanks & kind regards
Martindales Ltd.
Excellent
Turned up on time. Did the job quickly and efficiently. Just what you need.
November 21, 2025
Unprompted review
Reply from Martindales Limited
Dear Martin,
Thank you so much for taking the time to provide a review.
We're thrilled to hear you're happy with the service you received
Many thanks & kind regards
Martindales Ltd.
Great service
They communicated well, turned up on time and were efficient, fixing the door quickly. Professional people, doing a great job.
November 20, 2025
Unprompted review
Reply from Martindales Limited
Dear Viv,
We're very pleased to hear you're happy with the service you received.
Thank you so much for taking the time to provide a review.
Many thanks & kind regards
Martindales Ltd.
Cannot fault these lads
Cannot fault these lads, Tyler and Bradley - excellent communication, worked fast and accurately, really impressed with them and the company. Highly recommended! 👍👍👍
November 20, 2025
Unprompted review
Reply from Martindales Limited
Dear Dave,
Thank you so much for taking the time to provide a review.
We're so pleased to hear you were really impressed with the service you received from Tyler & Bradley and that you'd recommend Martindales Ltd - thank you.
Many thanks & kind regards
Martindales Ltd.
FITTLEWORTH, WEST SUSSEX
Many thanks for repairing our porch roof window. The men were polite and efficient and cleaned up afterwards. Very happy customers.
November 19, 2025
Unprompted review
Reply from Martindales Limited
Dear Susan,
We're so pleased to hear you're very happy with the service you received during the repairs to your porch roof window.
Thank you so much for taking the time to provide a review.
Many thanks & kind regards
Martindales Ltd.
Great service
Matt and his colleague were really friendly, quick and kept everything tidy and explained the process. Really pleased with the result.
November 20, 2025
Unprompted review
Reply from Martindales Limited
Dear Marie,
Thank you so much for taking the time to provide a review.
We're thrilled to hear you're really pleased with the service and communication you received.
Many thanks & kind regards
Martindales Ltd.
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