Martyn Young - Heating & Plumbing Reviews 375

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Terrific service from Martyn! Arrived in the morning to fit a new boiler and was all finished by coffee time. All mess was cleared up, old boiler and materials removed and all paperwork completed. Ver... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Martyn and his team who worked tirelessly to install new shower, repair aging central heating and install two new radiators. Working late to complete the job and offering expert help... See more

Rated 5 out of 5 stars

Another very satisfied customer.I required an initial quotation for a replacement for a 35 year old from new build boiler.At the same time I enquired about updating several radiators and a new shower... See more

Rated 5 out of 5 stars

Excellent service from initial survey, advice, quotes and very prompt installation. Martyn was superb. Kept fully informed throughout. Rich did a great job with the fitting and explained everythin... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

Experienced Worcester, Bosch Group Installer and breakdown engineer. We have continually installed Worcester, Bosch Group boilers for over 14 years. We are a very clean and tidy professional company that prides its self on giving the customer value for money and also customer satisfaction after our work has been carried out. Why choose Martyn Young Heating & Plumbing Flexible monthly payments are available, please contact us to discuss your options. Free online quote through our website and onsite survey quote. Check out our reviews on www.ratedpeople.com/profile/martyn-young-heating-and-plumbing


Contact info

5.0

Excellent

TrustScore 5 out of 5

375 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Fast response to diagnose the problem and a short term fix done the following day prior to us going on holiday! Followed up once parts received to complete the job. Thankyou Dan!

March 28, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi David. Thank you for leaving a 5 star review. It's always great to pass on feedback to the engineers. Glad Dan gave you peace of mind whilst you were on holiday. Martyn

Rated 5 out of 5 stars

The engineer was professional…

The engineer was polite an professional an told me the relevant information about the boiler service so all sorted for another year.Happy with the service thanks.

March 25, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi John, thank you for leaving a 5 star review. See you next year for your annual service. Martyn

Rated 5 out of 5 stars

Used Martyn and his Team for the first…

Used Martyn and his Team for the first time. Even though it was for basic boiler service, I found the whole process very pleasant and efficient. I have no hesitation in recommending Martyn to friends and family and will use for any future boiler repairs and installation. Thank you

March 16, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Sanjeev, thank you so much for leaving a review. It's so nice for the team to hear positive feedback from customers. Martyn

Rated 5 out of 5 stars

Great work (& service recovery). Would recommend / will return.

Have just had some plumbing work done by Martyn Young in my airing cupboard to put right some issues / renew parts that were 16rs old.

I will not lie - there was a bit of a hiccup with the delivery of the parts, with an ordered part being missed by the supplier (not Martyn).

Martyn & his engineer - Dan - worked hard to put this right as soon as possible, with Dan even returning on his day off at a time that fitted round my work commitments to do the work. Dan clearly explained to me what he had done & how the system works, so I now have an understanding of this, which is useful.

I'll definitely return to Martyn Young for any plumbing & heating work. The service was excellent and they worked very hard to put things right a.s.a.p. when an issue occurred that was not their fault.

March 16, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi James, thank you for taking the time to leave your review. I will pass your comments onto Dan. Martyn and the team.

Rated 5 out of 5 stars

Excellent service!

Arrived on time, courteous, and efficient. A good job well done. Have booked again for next year.

March 4, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Morning, thank you for your review and your loyal custom. Cheers, Martyn and the team

Rated 5 out of 5 stars

Excellent, could not be faulted.

Excellent service,from prompt response to initial enquiry, through quotation and scheduling date for fitment of new boiler. All steps were handled professionally. with regular updates provided. The work carried out in fitment of the new boiler was to the highest standard and quality.

February 28, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Peter,
Thank you for taking the time to leave feedback, we are glad you found the process faultless from start to finish. We look forward to seeing you next year at your annual boiler service. Cheers Martyn and the team

Rated 5 out of 5 stars

Dan was absolutely spot on

Dan was absolutely spot on. He turned up when he said he was going to, and i can not fault him for the time he was here. i was very well informed throughout the process, with regular texts and emails. great service.

February 22, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi.
Thank you for your review its always really nice to read such great feedback so thank you for taking the time it means a lot to us.
Cheers Martyn :-)

Rated 5 out of 5 stars

Daniel was very good at communicating…

Daniel was very good at communicating his appointment time and updating us on arrival time. Service was carried out and explained clearly about how system worked as we are new owners of house and Daniel was great at explaining about it .

February 21, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Fiona,
Thank you for taking the time to leave a great review. We hope you settle well into your new home. Cheers Martyn and the team

Rated 5 out of 5 stars

Boiler Service

Appointment booking efficient, given 3 hour window and text to advise imminent arrival. Friendly efficient engineer. Good job done.

February 21, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi John,
Thanks for taking the time to leave feedback, it's great to know that our booking system works well for our customers. Cheers Martyn and the team

Rated 5 out of 5 stars

Another successful visit

All of the representatives are smartly presented, polite and knowledgable. Communication from admin is timely and effective. Work is carried out as planned efficiently and effectively

February 17, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Sandra. Thank you for taking the time to leave feedback. We appreciate the positive review. Cheers Martyn and Team

Rated 5 out of 5 stars

Really great customer service

Just had my regular boiler system converted to a combi system by Martyn Young. Kept everything clean and tidy and the install was completed in one day as promised. Couldn't have been happier with the install and even happier with the great aftercare after the heating circuit developed a leak that was unrelated to the install. Martyn took time out of his busy day to find the issue and rectify it - a pipe had come adrift from a push fit connection. This had been installed a few years ago and was probably ok until it came under the extra pressure when the combi was installed. Not something that could have been identified until post install. No charge for carrying out the repair, even though it wasn't an installation related issue.

I'd have no hesitation in recommending Martyn Young Plumbing. As well as a quality install, they clearly do great aftercare - which is really welcome when you're sat with no heating or hot water!

February 5, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Martin.
Thank you so much for the really kind review, it means a lot to us as a team to receive such great feedback.
Cheers Martyn :-)

Rated 5 out of 5 stars

Good hygiene procedures

Good hygiene procedures; good footwear protection; very personable engineers. Very good experience overall. See you next year.
***** five stars as expected .

January 27, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Richard
Thank you for your review its always really nice to read such great feedback so thank you for taking the time it means a lot to us.
Cheers Martyn :-)

Rated 4 out of 5 stars

Very reliable

Very reliable, cheaper then other companies and polite professional people, we was with British Gas for over 20 yrs so it was a big change and we are glad we have.

January 27, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi, Thanks for your new custom and for leaving great feedback. Cheers Martyn

Rated 5 out of 5 stars

Recently had a new boiler installed and…

Recently had a new boiler installed and the level of perfection and care taken was exemplary. The associated new pipe work was hidden away neatly, everything tidied and cleaned throughout the day and care taken to explain new controls. A brilliant job well done by Dan (aided by Jack). Many thanks.

January 24, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Matt.
Thank you for your review its always really nice to read such great feedback so thank you for taking the time it means a lot to us.
Cheers Martyn :-)

Rated 5 out of 5 stars

Boiler serviced

Boiler serviced quick & efficiently by very friendly Guy

January 24, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Steve.
Thank you so much for the positive feedback.
Cheers Martyn :-)

Rated 5 out of 5 stars

Highly recommended Heating Engineer and Plumber

One morning before Christmas 2021 the house was very cold and the boiler was not working. I phoned my normal plumber only to hear that he was no longer
dealing with gas boilers. I was desperate and called a neighbour who recommended Martyn Young who had installed his boiler so I phoned Martyn’s office and was told that he would come about 3pm after installing a boiler in Nottingham and visiting another client north of Duffield. He arrived earlier and soon got my boiler working again which was huge relief and helpfully he left a sticker on the boiler with his contact details including email with a date fixed for the next service. I was so relieved to have such a competent, responsive and really nice Heating Engineer deal with my boiler and I can’t wait to have a new bathroom!
I recommend Martyn Young to everyone.

January 13, 2022
Unprompted review
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Reply from Martyn Young - Heating & Plumbing

Hi Mary.
Thank you so much for the really kind review, it means a lot to us as a team to receive such great feedback.
Cheers Martyn :-)

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