The Bedfordshire Car & Caravan Centre Reviews 

180
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchased bailey pursuit caravan for £12200, came with a full service and hab check stating all was good. Long story short, within 6 weeks bathroom area floor delaminating and moisture levels off the... See more

Rated 5 out of 5 stars

Great experience from start to finish. Matthew was friendly, honest, and really helpful without any pressure. Everything was explained clearly and the whole process was smooth and straightforward. I’m... See more

Rated 5 out of 5 stars

Fantastic experience buying our first electric car. Matthew was knowledgeable and helpful. Good trade in price and picked car up 4 days later. It was a hassle free experience and highly recommended

Rated 5 out of 5 stars

The team at The Bedfordshire Car and Caravan centre were really excellent. They were very helpful and made us feel valued customers. We were quite nervous being first time caravan buyers but Matthew a... See more

Company details

  1. Car Dealer

Information provided by various external sources

Specialist approved used car, caravan and motorhome dealer, part of the Master Car group trading since 1989

Bedfordshire Car and Caravan Centre

Written by the company

Cars Caravans and Motorhomes all under one roof

Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(180)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

superb company easy and honest to deal with

brought my ford transit campervan from this company in june, and what a great vehicle it is . we are so pleased to own it, the grandkids love it and called it bertie !!! .the company where so easy and honest to deal with cant fault them . i would buy from them again in the future if i needed another vehicle.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Fantastic garage to purchase your new, used vehicle from. Josh was professional, knowledgeable and genuine. We were given the time and space to look round without feeling any pressure to buy which was refreshing. We did happen to make a purchase and are currently loving our Discovery. We cannot recommend these guys enough! Thank you MastercarsBedfordshire!! 🤩

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Outlander…

If ever you want a used car sold to you by trust worthy people then go to Bedfordshire Car and Caravan they are assume. Mathew knows cars inside out and backwards. He is a consummate proffecinal, kind and supportive. My Daughter and I came away with our new car feeling confident that Mathew had been straight and honest with us. I drove the car home it was an absolute joy. Many thanks Mathew.

January 20, 2024
Unprompted review
Rated 2 out of 5 stars

Lack of any communication while selling our Caravan!

We arranged for Bedfordshire Car & Caravan Centre to sell our 2019 Bailey Vigo for us. We met with Lawrence who agreed with what we wanted & we left the caravan with them. After approximately 6 or 8 weeks we noticed that it was showing as"Reserved" on their website. After several weeks had passed without hearing anything we contacted Lawrence who when questioned agreed our van had been sold. At no time during this process were we informed of how things were progressing or informed it had even been sold! There was always an excuse, "I was on holiday" cropped up 2 or 3 times! I asked Lawrence when we were going to receive to agreed sum, the first deadline came & went with no payment. Later Lawrence informed me it was due to his holiday & a new date was set in a weeks time on a Wednesday. Despite all my requests(about 6 or 8 emails) to be kept informed of the sale progress, NOT ONCE DID I GET A MESSAGE, TEXT OR EMAIL! We were on holiday in Spain & I had requested a copy of the transfer of funds. This was ignored! I requested this 3 times but nothing happened. Eventually on or near 29th of October we sent the copy of payment as requested on numerous occasions.
We have no complaints on the sale of our Caravan. Where this company let us down was the total unprofessional way the sale was handled. There were NO INFORMATION OR PROGRESS REPORTS ON THE SALE. ALL MY REQUESTS WERE IGNORED WITH AN EXCUSE THAT THE LACK OF CONTACT WAS DUE TO LAWRENCE BEING ON HOLIDAY! it is sad that the sale went through OK but was let down by the complete lack of feedback & replies from what is essentially a disfunnctional company who ignore all the protocols of a professional company. During the sale anything could have happened & I would not have been aware or able to react. Due to my experience I could not recommend this company due to their cavalier attitude to selling customers property
I swear that the above statement is a true reflection of events that happened to me in 2023
JS.
PS. The payment receipt eventually sent to us contains our bank details so I did not want to include that as proof. I have all EMails sent to & from this company.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional service. Efficient right from the beginning when we saw the vehicle advertised and started a Live Chat. We had a prompt reply and was obviously ‘talking’ with a real person (rather than a computer!). We arranged to see the vehicle the following morning. The salesman, Josh, was polite, professional and thorough - from the first viewing through to the exchange and completion of sale.
I would recommend this company.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!!!!

Excellent! Car was ready for collection. Very helpful and friendly / great experience!

Absolutely love my new car- highly recommended *****

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Extremely pleased with the service we received from Josh when purchasing a camper van and car. Really friendly and accommodating with none of the pushy sales techniques. The whole process of purchasing our vehicles was smooth and stress free. Highly recommended. Thanks Josh.

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and experience

Excellent service and experience- the garage was great from start to finish, Matthew was on hand to answer any questions without being pushy, no hidden fees, gave a fair price for our trade in, and went above and beyond in sourcing extra keys for the tow bar.
If you are looking for a fair deal, no hidden admin fees and a professional garage don't look any further than 'The Bedfordshire Car & Caravan Centre'

May 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look