Master Garden Products logo
Visit website

Master Garden Products Reviews 3

•
TrustScore 3 out of 5

2.8

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store
  2. Furniture Manufacturer
  3. Garden Furniture Shop

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Watch out for your money

Watch out for your money. I cancelled an order minutes after I placed it. Called 6 times and emailed about 10. I then got a message from the owner Jason Tan who said it was cancelled and refunded. After the letter of assurance from Jason the company sent out the wrong order anyway 4 days later.The manager is refusing to rectify , pick up or refund. Their account Manager has charged me anyway and refuses to do anything about it. Shame on you Master Garden Products.
The really silly part is that the moment I cancelled the order my message to them was I needed larger sizes and more of them. I'm just going o say that they never listened to my voice messages or just don't care

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful and well-made products

I am thrilled with the seated bamboo arbor we purchased from this company. It is sturdy, was easy to put together, and is absolutely beautiful in our yard! And, it shipped on time, and packaging was well put together so no damage in shipping!

November 17, 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look