For a company that deals with people's hars earned money, the employees at this company exist with one sole purpose - to remind you that you owe them money. My interaction with this company was, to sa... See more
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Bridging loans do not exist with this company so be aware they will bleed you dry of cash for several months for exstautionate surveyors fees (THE COWBOYS) turning up in clapped out motors. In the... See more
Wow, so my loan is linked to the Bank of England base rate and when that goes up you increase my payments. So Bank of England base rate was reduced on 11th March 2020 and during this awful time for th... See more
Masthaven were all good for the bridging loan we used them for. The terms were good and their administration efficient. However, their lawyers Brightstone Law were an absolute pain. They were pedant... See more
Company details
Written by the company
Welcome to Masthaven Bank. Savings Accounts, Mortgages, Bridging Loans and Development Finance.
Contact info
90 Long Acre, WC2E 9RA, London, United Kingdom
- 02070362000
- info@masthaven.co.uk
- www.masthaven.co.uk
1.6
Bad
27 reviews
Hasn’t replied to negative reviews
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No help for NHS!!!
Wow, so my loan is linked to the Bank of England base rate and when that goes up you increase my payments. So Bank of England base rate was reduced on 11th March 2020 and during this awful time for the whole country, you would think they would want to help (especially as i work for the NHS) but oh no, i’ve been told on this occasion they will NOT be reducing payments! Wow!
April 6, 2020
Unprompted review
Great savings option
Fixed term savings account offered great rates and seemed secure. Small issue with payout at the end of the term, but customer service team very quick to respond and kept me updated, despite the COVID-19 outbreak! Would use again.
March 28, 2020
Unprompted review
Awful and stressful experience
Very frustrating and no help or audience given to me to address my position. A bad combination with their lightfoot solicitors who do not have a checklist for all they need.
Wasted my time and cost me a lot more money than anticipated. Nearly lost £60K and their attitude was they don't care.
June 12, 2019
Unprompted review
THE COWBOY COMPANY
Bridging loans do not exist with this company so be aware they will bleed you dry of cash for several months for exstautionate surveyors fees (THE COWBOYS) turning up in clapped out motors.
In the end you will be so releaved that you will not get your bridging loan after all the false prommises they make, they made my solicitor out to be incompitent .
AVOID these peddlers £4500 they robbed me for .
Reported to the ombudsman service under investigation now
SO TAKE SOME FREINDLY ADVICE OR YOU MAY END UP SKINT.
December 13, 2018
Unprompted review
A good service
They are NOT a tick box bank and they understand the customers need. I would give 5 star if they a bit faster in processing Mortgage applications.
June 18, 2018
Unprompted review
Digital banking era has arrived
Excellent dealing with relatively new digital bank. They offer fixed term savings with flexible redemption periods, good innovation. It doesn't all have to be about the big name banks!
February 15, 2018
Unprompted review
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