Matas Webshop Reviews 

Very happy with the web shop selection, experience and the shipping options. Club Matas Plus is definitely worth the money.

Great staff, nice shop, friendly prices.

The workers are super good 👌 and it's easy to locate goods in the shop and they helpful 😀. The products are really excellent 👌. Matas is my favourite cosmetic butik 😀.

My favourite beauty and personal care boutique. I tried same day delivery, and it was so perfect as I was on short on time! In general, it's rare what I want is sold out and new brands are always coming. Happy customer 😊 ⭐️⭐️⭐️⭐️⭐️

Always delivered day to day, once I felt it was even delivered at night, when I ordered in the evening. A great service for the price. 🌸🌸🌸🌸🌸

if the customer service was good, I still could continue shopping there despite their their high prices. as a very loyal customer with a long history, i received a very expensive product (eye patches) almost DKK 500. when i opened it was dry and not useable. i took photos immediately and wrote to them and no reply. I do all my shopping online from Mata and the reason is that the kind of service and attention I receive as an English speaking person in their shop is very different. I have noticed it when I did the shopping with some Danish speaking friends. they receive a lot info and samples but for me the salespeople just ignore me.

Always quick delivery when I order online. Usually takes no more than 1-2 days from order to delivery in store.

The one star is for the reason of delivery, it takes too long when you compare with other danish companies and the one company Matas offers to deliver in the same day, Burdy, they canceled saying they can’t delivered in the same day but they will deliver when is possible and is again right before holidays then instead 1 day takes 4 days to deliver, is not the first time we experienced this, but will be the last time. I trusted the gift would be delivered but no, if I knew I would had bought in the shop directly.

Me and my family went to the shop in town, as we were trying some tester perfumes, as we were trying them, a security guard came running towards us and said we had to pay for them, which didn’t make any sense as they were testers, i have heart problems and my wife is very still very frightened after a few hours, i hope you look into this matter as we do not want this to happen with anyone else.

Fantastic!

Paid extra for fast delivery (1-2 days) but delivery came 4 days after the order was placed.
After I complained to Matas, they put the blame on the delivery company and instead of returning the money of the extra money paid, they give a 25kr discount, which means that they force you to do a purchase with them again within 90 days

Great store, attentive and pleasant consultants. I am very pleased with my purchases!
Thank you very much

Jeg er altid glad for at handle hos matas😊😊😊

I made a purchase at matas just because of the quick delivery time. However, the delivery got delayed. Firstly, I didn't like the fact that it got delayed as I could have preferred same product from other websites. Moreover, the product I got was damaged. Hopefully 🤞, I get the refund soon without much of an hassle.

A few days ago, I returned to the store where I had previously encountered some absolutely incredible sales associates to purchase an item that I had ordered online since it wasn't available in-store. I finally picked it up on the day I was told to. This time, I went back to one of their branches here in Esbjerg to buy a perfume. I walked in and, within five minutes, had purchased a fragrance costing over 1000 Kr. I also requested 3 or 4 samples of sweet perfumes, as I wanted to wear them for a bit before making another purchase.

To my surprise, the sales associate only offered me one sample and seemed taken aback by my request. When I explained that I like to try perfumes on my skin before deciding, just as I did with the one I just bought, she told me she only had one other sample and didn’t want to give it to me. I felt embarrassed, as I believe samples should be provided to customers who ask for them to ensure satisfaction with the product, just like I had done with my recent purchase.

I felt almost humiliated by the lack of professionalism from someone who should be encouraging sales rather than hindering them. Additionally, I had to remind her for my change, which she had forgotten to give me. I'm truly disappointed, as my previous experiences with the staff had been so service-minded, as I described in my other reviews. However, I must say that the perfume I bought is absolutely wonderful. It’s quite pricey, but it’s genuinely good.

Amazing... I did my ordering Yesterday and the pakage was arrived today 🥰
Absolutly thank you Matas ❣️❣️❣️

Fast efficient. The product I bought wasn't what I thought it was. It has an off putting smell. Not their fault though.

Cheap, fast easy. would recommend